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Reviews of Travelodge by Wyndham Fairplex Pomona 2 stars

1700 Gillette Road, Pomona, CA 91768, United States

#8 of 11 hotels in Pomona

Guests' Choice

Review score

Based on 160 hotel reviews

4.2

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.3

  • Location

    6.4

  • Facilities

    4.8

  • Staff

    6.3

  • Value for money

    5.4

  • Free WiFi

    5.5

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Showing 1 – 25

  • Reviewed: 4 June 2024

    5.0
    It was exceptional and clean
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bad location

    Quiet

    Stayed in June 2024

  • Reviewed: 21 March 2024

    5.0
    Passable
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't get my deposit

    Clean rooom

    Stayed in March 2024

  • Reviewed: 1 February 2024

    3.0
    Overcharged for including breakfast that didn't exist
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    False advertisement with breakfast included. I would have stayed else where as a working professional

    Modern rooms

    Stayed in January 2024

  • Reviewed: 7 June 2023

    4.0
    The lemon tree hotel... "Was A LEMON"
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    The one of the worst things was no cable or DirecTV no remote control for the TV. I asked if they had cable or DirecTV? I was told yes... Not true only had 5 viewable channels max some days 2 channels. No closet or anything to hang your close, no dresser for your under close or soaks nothing! No chairs to seat on beside your bed. In bathroom no soap or shampoo no hair dryer counter space at all for your bathroom stuff 0 none at all. No towels to dry yourself off with, what they gave you was 3 wash cloth 2 rough towels that are usually for the floor not for drying yourself off with. No alarm clock no iron or iron board. Not enough outlets for anything , 1 outlet only in bathroom that was jammed up with something in the outlets. Construction work which started at 6:30am/7am very noisy. Then more construction work in the evening that started at 5pm/6pm until 12:30am /1:30am. No ice machine or anything no washing and drying room on facility site either. And believe this or not No Phone in the room. No safety lock on front door that was very thin.

    The bed, the shower it for handicap people this was the room I received because I wanted down stairs. I was very happy with room. Also great microwave, good size refrigerator.

    Stayed in June 2023

  • Reviewed: 22 May 2023

    3.0
    will not be staying there again.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Bathroom dirty including the tub. Walking barefooted your feet get dirty. Construction and noise from

    Location of the hotel was close to my venue

    Stayed in May 2023

  • Reviewed: 14 February 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    It was apparent as I pulled in that this was a place for homeless families to stay. The room didnt have dead bodies or blood but it was not nice. I've stayed in hotels/motels around the world and this was not great even for the Philippines

    Stayed in February 2023

  • Reviewed: 1 February 2023

    5.0
    Very inconvenient to have to request what room should already have
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    inside room first couldnt unlock key with card provided. they were no towels, washclothes or toilet paper and couldnt get tv to work. i had to call office and return to office up/ down stairs 2x

    Rate was reasonable

    Stayed in January 2023

  • Reviewed: 25 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It smells bad of cigarette

    N/A

    Stayed in September 2022

  • Reviewed: 23 September 2022

    5.0
    Passable
    • Business trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Dirty shower curtain. Dusty. Dirty towels.

    close to my event, clean bathroom except for curtain.

    Stayed in September 2022

  • Reviewed: 24 July 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No face towels and the big towels was to thin. A lot of graffiti

    Location was the best

    Stayed in July 2022

  • Reviewed: 14 June 2022

    5.0
    Cheap clean place to sleep but no real service or amenities at all.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Mentioned above.

    Beds were OK. No room servicing while we were there so had to ask for fresh towels. But in the positive it was clean and cheap.

    Stayed in June 2022

  • Reviewed: 6 January 2022

    3.0
    It was very unclean.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was dirty pillow cases had hair on them sheets had stains.

    Location was good right off the freeway.

    Stayed in January 2022

  • Reviewed: 22 November 2021

    3.0
    probably one of the worst hotels I have ever stayed at.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that the room was dirty, outdated, almost scary

    the room was affordable

    Stayed in November 2021

  • Reviewed: 21 October 2021

    3.0
    The location was near to where we are going.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of renovations should be done.

    Parking is enough. Near the freeway. They gave me a room with 2 king beds.

    Stayed in October 2021

  • Reviewed: 12 October 2021

    4.0
    Below average
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No mirror in the room

    What breakfast? The price

    Stayed in October 2021

  • Reviewed: 16 August 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It had bed bugs

    Good size nice rooms

    Stayed in May 2024

  • Reviewed: 8 July 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Management after paying my rent safely every month for at 80 sometimes $90 every day that there was no upgraded room that we were in we were in their low economy rooms they're dirty filthy graffiti rooms which I have plenty of pictures to show and plan on posting them

    The only thing I liked about it was housekeeping the lady in the gentleman in the housekeeping they were very kind very sweet and very thorough and very clean although they did not clean the rooms from 119 to 115 or to 219 to 2:15 those rooms were considered skid row very dirty very nasty had not been remodeled I paid for booking.com with the same amount of money as I did online or most of the time they asked me to pay cash and he cancel my booking.com even without notifying or asked me there was a couple times that I double paid at the room and then he refused to give me copies of my receipt saying that oh you have to get it through the booking.com or we were transferring over at the time from the lemon tree name over to when the Wareham Travelodge no if if I Travelodge in Pomona and put their name on it and the new ownership there was no transferring over of ownership by bed bugs the rooms on sanitary and is a health hazard.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    10
    Exceptional
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Internet and AC wasnt blowing oh and not really no. Towels .

    Everything was splendid price stay was great ac could use some Freon. And Internet wasn't working but from last experience it's rated honest 8 over all thank you for allowing us to stay .

    Stayed in July 2024

  • Reviewed: 28 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    How that management pitch and chooses between a guest and others who might stay a little bit extended amount of time and how the maid service in the cleaning if you're a regular guest there who pays every day and I guess then dispose somebody you don't get fresh clean linens

    At Denny's is right there walking distance the little gas station is right next door there's a little there's the mining company in Coco palms right there up on the hill not too far from you less than four less than 2 minutes away the rooms are up to date and we've been remodeled

    Stayed in June 2024

  • Reviewed: 19 June 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The tv had only 3 channels. No cable

    Stayed in June 2024

  • Reviewed: 14 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff & house cleaning is great

    All rooms are being remodeled up greated

    Stayed in June 2024

  • Reviewed: 14 May 2024

    7.0
    Perfect for what we wanted but does need work to improve the aesthetic
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Is being remodelled and it does need it but we knew that before we went so it doesn’t really matter to us

    Room was clean and spacious

    Stayed in May 2024

  • Reviewed: 13 May 2024

    1.0
    Roses really smell like poo poo poo
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The ronchy ass smell when walking in the office

    When I left

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Under the new management the hotel is really gone up in this looking really great it is looking so n
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Management is spectacular they are really really great

    Under new ownership and under Marriott now the rooms are all being remodeled and up-to-date beautiful gorgeous grooms with comfortable I mean comfortable Dead space these people that have taken over the old lemon tree which is now the Travelodge has really gone out to remodel the whole hotel even paint colors and everything inside tear down walls to put new ones in in each room some of the rooms are not all done yet but the majority are

    Stayed in April 2024

Showing 1 – 25

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