A few extra perks such as some free bottled water would be nice to add. Also, our son who lives a couple of hours away wasn't allowed to spend the night in our room on the couch for an extra cost, so he had to drive multiple times to visit vs purchasing a nearby hotel room, which is very expensive. We were fine with the room restrictions and understand the rationale, but always look for some flexibility in these policies.

We love the location, and the after-hours check-in worked well.

Stayed in June 2024

I would have loved to have some air conditioning. I am a person that loves to be chilly, and the open windows with the shore breeze just wasn't cutting it. Otherwise, it was superb!

This was a perfect gem of a property. Location was wonderful, very walkable, easy to get to the Heisler Park beach as well as the Main beach in Laguna. It was a quirky little place with lots of steps to get to the rooms, but the rooms were clean and comfortable. I felt like the property was safe and the staff was lovely. They made it very easy for our late check in, with thorough instructions, and we loved having a kitchen to use during our short stay. Overall, I was very impressed with Laguna Shores and I would definitely recommend it to friends and family.

Stayed in May 2024

An elevator for getting luggage from upper parking to room.

Breakfast wasn't available as far as we could tell. Location was great and having parking was also a major plus.

Stayed in May 2024

There is not much the resort can do, but the parking is a little tricky; not unusual with resorts "in town." Some of the spots are right up next to units, so it wasn't great when someone started their car at 5am and let it idle a bit before finally leaving. That was probably a one-off, but I could imagine it happening at any hour somewhat often. Noise issues in some form can and usually do arise nearly anywhere you stay, especially in a busy town. Common areas can feel a tad small, but again, to be expected "in town" - a park and beach are right across the street for peaceful wandering!

Exceptional location right across the road from a gorgeous shoreline park. Had an "away from the crowds" feeling, but in walking distance to everything you'd want or need. You can opt for happening bars, restaurants, art studios, shops, or opt for peaceful scenery walking along beaches and parks. Nice units - our little studio with a murphy bed had a small, but a full and well-stocked kitchen. Nice outdoor sitting areas in front or in back of each unit; many units have an amazing view. Comfortable and nice common areas with a cool, mid-century feel. Reasonably priced snacks and ice cream offered in office, but they close at 6pm so plan if you want something!

Stayed in May 2024

No ac. Long and confusing check in process after hours. Reservation states check-in is 4-8pm but the office closes at 6 and we had to call the after hours number twice to get an answer and check in. 10am checkout.

Location was good. Room was clean. View was good.

Stayed in May 2024

Mattress pad was too soft.

No breakfast. Only on weekends.

Stayed in May 2024

I wanted beach front or at least on the front street

Stayed in May 2024

The Murphy bed was a little too soft and sank to the floor on one side. Did like having the Murphy bed that we could fold up and have more room.

The location was amazing. Walking distance to restaurants, stores, groceries. There was a park across right outside the property and beach access to a good swimming and tide pooling area. There were gas BBQs in the pool area that looked brand new. The room was very quiet and had a filtered view of the park/ocean area. Parking was easy. Definitely would go back and recommend to others.

Stayed in May 2024

The after hour check in was horrible. There was No clear instruction of how to get to my room after 6 o'clock. I called a few times to finally get through someone and waited for almost an hour to finally get the key to my room. The staff over the phone only just read the instruction but no understanding of what she was reading, if they just send me image instruction would be easier. The next morning when I went to check out, I complained to the front desk, she gave me a fake empathy and does not care what I complained about. Over all, the staff i had encountered over the phone and at the front desk were polite but only made minimal efforts.

Stayed in April 2024

I can honestly say there wasn’t anything I didn’t like!

The location is perfect! Walking distance to anything you need.

Stayed in April 2024

Location and facilities

Stayed in April 2024

I would have like a private terrace with a view, but there was a small one and a few garden spots with chairs, benches I used. So. no big deal.

Great location right by the park and cliff hiking trail. A few steps to the beach also. 10 min walk to downtown. nice garden and jacuzzi.

Stayed in December 2023

Room was under construction, but still clean!! 🎉

LOVED it!!! Beach Front, Large Room, outdoor sitting areas, street parking, fabulous food close by!

Stayed in December 2023

Long trek to the parking lot

N/A

Stayed in December 2023

The furniture was very uncomfortable. The bed was very small and my husband feet hung off. The couch was a sofa couch. The cushions were slanted and something was wrong with the bed itself so when it was put away it made the cushions bulge. You couldn't sit down comfortably. The coffee choice was instant coffee and disgusting.

The view was amazing. It was in a great location and you could walk to a lot of places.

Stayed in December 2023

Unfortunately our room did not have AC. It was a warm weekend so the room felt warm and muggy even with both ceiling fans on and the windows open.

The room was spacious for 2 people. Would be a little tight for more than two people. Especially with only one bathroom.

Stayed in September 2023

Bed

Room was good bed wasn’t so good

Stayed in August 2023

View not honestly represented. Dated but not terrible

Location is wonderful. Parking was easy and free. Room was very clean. But, be aware of what room. You are getting... our view was to inside the parking garage. The Murphy bed was a surprise but was actually pretty comfortable. Room was dated but pleasant. Not saying don't stay here, but don't expect the ocean front/view the booking .com listing suggests you are getting.

Stayed in June 2023

The woman who checked me in was not welcoming. Did not share or point out where the pool, laundry or trash and recycling bins were. She did however, underscore she was leaving at 6pm and would be locking the gates and laundry area which housed the ice machine and exercise equipment. The brochure notes the ice machine and water dispenser is located in the laundry area and is open from 8am to 8pm. Lastly, the parking on the top floor was difficult to exit to the street level because they roped off the first parking space. It appeared to be used by employees and for their convenience. This made it difficult to maneuver down the ramp. I also saw other cars having the same difficulty exiting the parking. Bad form.

Location was excellent and the studio was clean and neat. It had good amenities and an excellent shower.

Stayed in May 2023

early check out 10am no exception :( even on the weekday pool is freezing cold

beautiful view. king bed (not Murphy bed), jacuzzi and great location. to the park and beach, free parking.

Stayed in May 2023

My husband called the front desk and left a message and requested 2 additional pillows (they only have 2 pillows in the room) and they never showed up😣

Room is big. Very clean. 💯 the location! Restaurants and beach are within walking distance. We love that we can just walk to almost all the places we wanted to go to!

Stayed in May 2023

The Murphy bed was not comfortable - definitely a downside

The staff were fantastic - so helpful and the location amazing

Stayed in March 2023

Parking spaces very tight - our car was hit and damaged

Location

Stayed in June 2024

Absolutely no view from our room. Sadly, it was one of a few rooms that offer no view whatsoever. Booking.com should make it clear that only some (not all) rooms have views. Similarly, while parking is available onsite, spaces are assigned and some are unfortunately small, awkward, and difficult to navigate. Also, the soundproofing between floors was miserably insufficient.

Location is excellent, with easy access to shoreline park, galleries, restaurants and downtown

Stayed in June 2024