1285 Williston Road, Burlington, VT 05403, United States
#18 of 23 hotels in Burlington
Guests' ChoiceBased on 614 hotel reviews
7.2Cleanliness
7.9
Comfort
7.9
Location
8.3
Facilities
7.3
Staff
8.0
Value for money
6.9
Free WiFi
8.0
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End of dialog contentReviewed: 10 November 2024
Tara
United StatesContinental breakfast was poor
Modern design, good location
Stayed in November 2024
Reviewed: 9 November 2024
Joaquin
IrelandReception staff always came across like they were bored and having a bad day. They don't greet people when they walk in the door. We felt like we were intruding on their time when we had questions and when we checked in. There was no pleasant conversation with them. Once checked in, we were not greeted once when we came in, just silence.
Room was comfortable and had easy access to stores etc. We had a little gym room near us which was also nice.
Stayed in October 2024
Reviewed: 26 October 2024
Robert
United StatesFront desk person 7am - 3pm was not friendly, even rude. Seemed like she hated her job. Breakfast was OK but barely. No selection, same limited fare each day. While hotel remodeled, windows were old, let in street noise.
Location, large rooms, good housekeeping personnel
Stayed in October 2024
Reviewed: 23 October 2024
Patricia
United StatesPrice and location
Stayed in October 2024
Reviewed: 23 October 2024
Jeffrey
United StatesThe staff need help
Stayed in October 2024
Reviewed: 9 October 2024
Denis
BelgiumStaff not friendly, bad breakfast
Clean
Stayed in October 2024
Reviewed: 7 October 2024
Tlm
FranceAirport shuttle not available (I asked by email before booking... and then I called when landing and they answered "we don't have anyone available to come pick you up at the airport" !!!!) Embarassing breakfast (not enough food for all guests, no apple juice, no scramble eggs, no bacon, served in carton plates with plastic forks/spoons, etc ....) Fitness room super tiny and without window
Stayed in September 2024
Reviewed: 5 October 2024
Francesca
United StatesNothing
Stayed half a day before a early morning flight Room overall clean, beds very comfortable and tv. Offered a shuttle to the airport also at 4am. Not much around but a very good diner.
Stayed in September 2024
Reviewed: 4 October 2024
Chris
CanadaDisturbed by internal call at 3am.
Stayed in September 2024
Reviewed: 30 September 2024
Leslie
United StatesLoud room location near lobby
Very clean and new
Stayed in September 2024
Reviewed: 29 September 2024
Mary
United StatesI really did not see many problems with this hotel.
The price was very good for this time of the year …fall foliage. My room price included a very nice breakfast in the small but comfortable lobby . Plenty of places to sit and Enjoy the food, everyone who worked there was friendly and helpful. It was very close to the airport and they had a free shuttle.
Stayed in September 2024
Reviewed: 17 September 2024
Stephanie
United StatesPrice seems high with no amenities. They also hold an extra charge on top of the room cost. So plan on paying double.
Great location, just remodeled. Clean comfortable.
Stayed in September 2024
Reviewed: 16 September 2024
Denise
United StatesDoor frame should have been repaired.
Loved the room, bathroom was accessible with walk in shower. However large piece of door frame was lifted from frame with nails showing in between. Room was clean, nice tv, bed/ mattress so so, but I admit we are very fussy about matresses.
Stayed in September 2024
Reviewed: 16 September 2024
Rebecca
United StatesWe were very disappointed that there was no recycling, the use of paper plates, cups and plastic silverware for the breakfast, especially as this is Vermont.
Check in was smooth as we had a later check in then planned. The beds were comfortable.
Stayed in September 2024
Reviewed: 16 September 2024
Jennifer
United StatesThey gave us the wrong room, but quickly got it straightened out.
Clean, free breakfast, nice staff
Stayed in September 2024
Reviewed: 8 September 2024
Karen
CanadaRoom was well appointed and comfortable. Location was perfect for just passing through. Staff were helpful with restaurant suggestions.
Stayed in August 2024
Reviewed: 7 September 2024
Shirley
United StatesBreakfast was horrible, food trays were empty. Breakfast started at 7;;we arrived at 7:05. We were billed twice - once on my card and once on my partner's card.
Access to exit, double beds and access to TV channels, wifi. The staff were friendly and were willing to be helpful if needed. Quick access via car to other sites were great.
Stayed in September 2024
Reviewed: 27 August 2024
Janice
United StatesBreakfast was crowded and chaotic with minimal options. This could have been due to many families there for the same reason, but my children ate yogurt with a fork as food, utensils were not being refilled as needed. The blinds in our room were frayed and "stuck". It was very difficult to close and open them. They need to be replaced.
The hotel and our room were very clean. The room was spacious. We had a room at the end of the hall and it was very quiet, even though the hotel appeared to be quite full. The location was perfect for our family as we moved our son into his college dorm.
Stayed in August 2024
Reviewed: 23 August 2024
Victoria
CanadaThe pool hasn’t been opened for both visits in 2023 and 2024
Good location
Stayed in July 2024
Reviewed: 15 August 2024
George
United StatesPillows, bottom sheet kept coming off, breakfast needs more options, breakfast service needs more efficiency
Room was nice, bed was comfortable, good location, glad they offered breakfast.
Stayed in August 2024
Reviewed: 14 August 2024
Glenn
United StatesThe breakfast was poor to unacceptable
Stayed in August 2024
Reviewed: 13 August 2024
Kelsey
United StatesI felt everything about the property was great! Only complaint was more of a personal reason being below other individuals in the rooms above us! So, not really any complaints at all!
The staff were so accommodating and understanding when we asked to extend another night due to having our initial flight canceled due to weather. The room itself was clean and I liked that the individual who cleaned prior to our check in left a card with her name to show it had been completed! The location was easy to get to and no matter where you parked, you were never far from the front door or another accessible point.
Stayed in August 2024
Reviewed: 10 August 2024
Donna
United StatesWell the girl never put me in for a shuttle for 4am and it’s a good thing I went to the evening guy to confirm it cause she forgot I ended up with getting a voucher for a taxi cause there was no one for the shuttle but the taxi gentleman was very nice so it all worked out
It was ok
Stayed in August 2024
Reviewed: 4 August 2024
Candy
United StatesIt would have been nice to have an iron and ironing board.
Very clean
Stayed in August 2024
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