3 Centerpointe Drive, La Palma, CA 90623, United States
#1 of 1 hotels in La Palma
Guests' ChoiceBased on 1612 hotel reviews
7.8Cleanliness
7.9
Comfort
7.9
Location
8.6
Facilities
7.8
Staff
8.7
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 25 June 2024
Andrea
United StatesThe hotel is a little older. The lobby is very clean, once you get onto your floor, it may be a little messy. It's nothing major, but you can see if housekeeping made it up to vacuum. The room was a little musty, but the windows were opened to air it out.
This was a nice budget-friendly hotel. The staff were nice. The front desk was very helpful and had genuine smiles on their faces. The facilities were clean. The breakfast was good standard free breakfast food (bagels, muffins, waffles, cereal, coffee/juice/tea, boiled eggs) The hotel was within walking distance of other eating places. OH! I appreciated that the hotel did not have those little bottles of products. I was pleasantly surprised to see big bottles of lotion, shampoo & conditioner (Dove products). The bottles are locked down so people can't take them. I appreciated the thought to the environment. If anyone is like me, my family goes through those little travel lotions and shampoos quickly. Having full-size bottles available was nice.
Stayed in June 2024
Reviewed: 25 June 2024
Reannette
United StatesThe elevator and carpet were u enter the room needs to shampoo carpet
Stayed in June 2024
Reviewed: 18 June 2024
Rebecca
United StatesClean and comfortable hotel.
Stayed in June 2024
Reviewed: 18 June 2024
Juline
United StatesRoom too small,alot of outdated linens,carpet in hallways need steam cleaning,shampooing. Beds were a Lil ruff
Food was good shower great.
Stayed in June 2024
Reviewed: 15 June 2024
Jennifer
United StatesThe rooms were very outdated.
Rooms were clean,staff was nice, and they offered continental breakfast everyday.
Stayed in June 2024
Reviewed: 11 June 2024
Geraldine
United StatesWe stayed on the 7th floor and the elevators were too slow. On this visit, the room smelled musty and the couch was uncomfortable and dirty.
The staff is always knowledgeable and friendly!
Stayed in June 2024
Reviewed: 7 June 2024
Janet
United StatesMy TV didn’t work well. The stations didn’t match the guide. It was frustrating. Also pillows too flat and the bathtub shower didn’t turn off all the way so there was a constant drip.
Staff is very friendly and professional. Always willing to help.
Stayed in June 2024
Reviewed: 5 June 2024
Trista
United StatesThe rooms need a little touching up with paint. The hallways carpets were a little in the dirty side but overall a good stay
Location is very secure. Staff was very friendly and nice
Stayed in June 2024
Reviewed: 4 June 2024
Rhonda
United StatesBreakfast
Location
Stayed in June 2024
Reviewed: 3 June 2024
Sabrina
United StatesBathroom door
Quite clean nice area
Stayed in June 2024
Reviewed: 31 May 2024
Steven
United StatesThe Jacuzzi and Pool were outside. The room was not properly cleaned and smelled like cigarettes in a non smoking room.
The property was Clean and Secure. The high carb breakfast was satisfactory! I love my waffles, cereal, bagels, muffins, eggs and toast!
Stayed in May 2024
Reviewed: 31 May 2024
Jonathan
United StatesDouble beds made sense being near business locations, and the breakfast could be upgraded with some hot options.
Everything was acceptable, plenty of restaurants around. Plenty close to Knotts if you have a vehicle.
Stayed in May 2024
Reviewed: 31 May 2024
Salcedo
United StatesWe did not like the smell of the hotel. It is a dog friendly hotel and the carpets smelled like dog and dog urine. Entering the hotel we sometimes were greeted with the smell of dog urine
Great location and staff. Costumer service was excellent great help. Great location lots of food options near by. Free breakfast access to pool and gym was excellent.
Stayed in May 2024
Reviewed: 31 May 2024
Fred
United StatesThe breakfast was nice
No deposit needed for the stay
Stayed in May 2024
Reviewed: 29 May 2024
Alondra
United StatesPlease check your alarms! The clock was an hour ahead and previous party left an alarm at 5:25 meaning we got an unexpected wake up at 4:25am!
Stayed in May 2024
Reviewed: 18 May 2024
Amanda
United StatesWish it had more hot options for breakfast. Only option was waffle maker
The property was fairly clean. Location was good.
Stayed in May 2024
Reviewed: 17 May 2024
Clarke
United StatesThere was nothing that I really didn't like.
The hotel was very nice. The room was clean and the staff was pleasant. Breakfast was great., nice selection. I was very impressed and it was a very good value. I would definitely stay here again!
Stayed in May 2024
Reviewed: 15 May 2024
Ferdinand
CanadaThe carpet at the upper floor common areas are dirty.
The room was clean and staff were friendly and helpful. Very nice location, ground floor lobby, dining area and parking grounds facilities are well maintained and clean. Good value for the money.
Stayed in May 2024
Reviewed: 12 May 2024
Heather
United StatesCarpet in my room was dirty (sticky) and wet.
Staff is great and the rooms are a good size
Stayed in May 2024
Reviewed: 10 May 2024
Carmen
United StatesClean rooms
Stayed in May 2024
Reviewed: 10 May 2024
Miguel
United StatesThe staff was pretty busy so it would be nice to have extra staff.
The facilities, the location were all exceptional.
Stayed in March 2024
Reviewed: 6 May 2024
Stewart
United StatesThe bed needs to be fix and clean while we are out the trash needs to be replace and clean.
The room is nice and the bathroom.
Stayed in May 2024
Reviewed: 5 May 2024
Oscar
MexicoLocation
Stayed in May 2024
Reviewed: 3 May 2024
Cooley
United StatesExperience/ Noisy and abrupt morning wake up by children if your room is a conjoining room with another.
Private/Secure and yet a convenience due to close by gas/freeway and eateries close to location. It usually is my go to spot when I am in town.
Stayed in March 2024
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