65 Columbus Boulevard, New Britain, CT 06051, United States
#2 of 2 hotels in New Britain
Guests' ChoiceBased on 362 hotel reviews
4.5Cleanliness
5.4
Comfort
5.3
Location
6.5
Facilities
5.1
Staff
6.2
Value for money
5.5
Free WiFi
6.9
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End of dialog contentReviewed: 7 May 2024
Jeffrey
United StatesI liked the location.
The floor was dirty , bed wringled, smoking is excessive, my cloths stank like cigarettes, no refrig, or microwave.
Stayed in May 2024
Reviewed: 12 February 2024
Ledarius
United StatesThe room had bugs. We shook out everything before we left
The staff was friendly and the location was good for our needs.
Stayed in February 2024
Reviewed: 9 January 2024
D
United StatesThe cockroach crawling down the wall in the bathroom my 2nd night
Close facilities
Stayed in January 2024
Reviewed: 5 January 2024
Miller
United StatesVery disappointed with the room. Broken shower, fridge was not working too. Room was not swept clean. Towels was too small could not fit around my body. There was 2 of us in the room but only gave us 1 wash rag. When I ask at the counter about the wash rags I was told that they have no more to give me. I feel as tho I should get some kind of refund back to my card. AC and heater base board was not staying close. As soon as you try to close it, it would pop open again. I was totally disappointed with the hotel. Feel free to reach out to me at 201 667 5371.
Stayed in January 2024
Reviewed: 15 December 2023
Jason
United StatesDid not like being called homeless and police called for nothing just cuz I was trying to check in early and waiting patiently in the lobby the guy chose to harass me and I will be suing ASAP.
The little white Jewish looking guy discriminated against me and insulting me and called me homeless
Stayed in December 2023
Reviewed: 6 October 2023
Curt
United StatesStink’s in the hallways. Homeless people sleeping in the parking area
Stayed in October 2023
Reviewed: 25 June 2023
Nathan
United StatesNon smoking room smelled like smoke. Noisy in the wee hours of the night. Pillows paper thin. Internet slow
Affordable
Stayed in June 2023
Reviewed: 25 May 2023
Jay
United StatesThey do not have free breakfast. The have 2 tiny coffee hot water dispenser in the lobby near the check-in.. and this IS NOT BREAKFAST.. IS COMPLIMENTARY. NO BAGELS NOTHING LIKE COMFORT INN OR QUALITY INN OUT SMALL HOTELS... THIS IS A HUGE BUILDING THAT CANNOT ACCOMMODATE.. NO GYM... NO CATERING BREAKFAST ROOM SERVICE.. REACH PERSON BUY THINGS TO CLEAN THEIR OWN ROOM. 1 DOLLEY RACK TO LUG UR STUFF DOWN. All workers who do termination should let so tenants know NOISE WILL TAKE PLACE. NO ROOM HAVE A COFFEE MAKER. IT'S A VERY OLD BUILDING WITH ITEMS THAT SMALLER MORTAL DO HAVE THEY DO NOT. EVERY ROOM NEED AN IRONING BOARD. NOT A GOOD SETUP FOR A BUSINESS TRIP. ALL ROOMS DO NOT HAVE MICROWAVE SO EXPECT TO WASTE MONEY. YOU HAVE NO WAY TO HEAT FOOD AND BABY BOTTLES. U HAVE NO FRIDGE... MANY ROOMS LACK OF NECESSITIES ... TIME ARE FILTHY AND VERY OLD SOME WATER LITERALLY PAINTED WITH PAINT AND IS NOT VISIT ISSUES IT'S VERY OLD. HOW DO U RENOVATE WITH PPL STILL ON THE BUILDING???
THEY HAVE NO PLACE FOR BREAKFAST.. DO DO NOT CHARGE. FOR THAT... YOUR FEES AREH HIGHER THAN THEIRS AND IS A TO OFF. EACH ROOM BEGINNING WEEK TO END DO NOT COST THE SAME. YOUR FEES ROB PEOPLE AND THE GIRL DIRECT IS CHEAPER. NO COMPETITION
Stayed in May 2023
Reviewed: 3 May 2023
Natasha
United Statesthe staff was rude when I came to check in, I gave my information and that I have paid for a room in advance and I didn’t know about a 50 dollar deposit fee upon checking in I was polite about it and that I wasn’t informed while booking. the staff was pretty rude about it. the ice machine was down, no water bottles at all provided
it was ok
Stayed in May 2023
Reviewed: 3 April 2023
Lilia
United StatesI'd be very scared if I was alone. The whole floor we stayed smelled like weed. Front door is locked all day and night, you need to call front desk to enter if you don't have the hotel card. Our TV didn't turn on, landscapers were blowing leaves on a Sunday before 9AM and there were a few of them...
Location
Stayed in April 2023
Reviewed: 4 March 2023
Benson
United StatesThe bed was stained with something which was not pleasant to see.
Location
Stayed in February 2023
Reviewed: 18 February 2023
Victor
United StatesEarly morning front desk apathetic. Unhelpful. Apathetic . Shower broken. Could not be hung up. Had to and hold, which was difficult with disability.
Evening staff friendly. Went out of their way to help.i have a disability.
Stayed in February 2023
Reviewed: 12 January 2023
Cynthia
United StatesEverything was dusty. Needs to wipe off door handles, remotes, phones, and dressers.
Bed was comfortable
Stayed in December 2022
Reviewed: 26 November 2022
Elizabeth
United StatesCard key didn’t work, no chair in room, bedspread had stains, Wi-Fi didn’t work well, walls are paper thin could hear all the foul language being used.
NA
Stayed in November 2022
Reviewed: 22 October 2022
Gail
United StatesI did not like the problem I had with extending my stay. I seem to be having the same proble with the same person who claims that there is no record of my booking confirmation. Y records show I paid for the reservation. After after quite some time, the person locates my records. and admits to her mistake.
I liked the room and housekeeping staff.
Stayed in September 2022
Reviewed: 15 October 2022
Tiffany
United StatesEverything!!! It smelled so bad like old food mixed with musty body odors…I had to get bathroom cleaner and a comforter just to feel some comfort… they should keep the long term rentals separate from the short stays because it’s just not a good look
Nothing it was overpriced for the condition of the building. The room appeared clean but the odor made it feel disgusting but the water was hot!!
Stayed in October 2022
Reviewed: 11 October 2022
Greenidge
United Statesthe location is downtown and it gets people loitering around the property I don’t expect to see insects in the bathtub ( cockroaches) for the prices they charge they do the bare minimum and the rooms are just standard and not inviting I have stayed several times and each time I stayed there was something wrong with the room. the ceiling in the bathroom leaked on two occasions so I decided I would not go back after seeing the insects
there was not much I liked at all there were renovations being done so the rooms were not up to standard and as fas as customer service I can say there was one male staff that went above and beyond to help you but I was disappointed with one female staff customer service
Stayed in July 2022
Reviewed: 30 September 2022
William
United StatesRoom had water damage near window; halls cluttered with debris from falling wall tiles.
Value
Stayed in September 2022
Reviewed: 5 September 2022
Susan
CanadaThe lobby, elevator and hallway was dirty and I didn’t feel safe with the type of people that were there.
My room was big and fairly clean
Stayed in September 2022
Reviewed: 2 September 2022
Pradeep
United StatesSmell
Nothing
Stayed in August 2022
Reviewed: 30 July 2022
Ping
Chinawanted to stay somehwere near the place i was visisting and found this one cheap and looked decent. Probabaly because it is cheap ...was a bit shocked. All sorts of weird people around, apparrently lots of drug adicts ..and the whole floors smells weed. Room is large, shower is good, and for a night of stay i have no comlaint about the room. just the overall feeling is a bit scary.
Stayed in June 2022
Reviewed: 26 July 2022
Yan
United StatesWasn’t clean and very run down
The price
Stayed in July 2022
Reviewed: 18 July 2022
Crystal
United StatesReserved a non smoking room, the room smelled like smoke bad. Asked the front desk about it and was told the last guests smoked I there and they didn't have time to get the smell out, but didn't move our room. Smell was so bad our luggage and clean clothes inside luggage smelt after leaving, had to take every thing to laundromat & febreeze all bags.
The staff was friendly, breakfast had a nice selection.
Stayed in July 2022
Reviewed: 20 June 2022
Felicia
United StatesI don't like the fact that you people smoke in the building because when you first enter the building, u start smelling smoke
The place was peaceful but There was no breakfast....I wasn't served breakfast so I don't know what to comment about breakfast
Stayed in June 2022
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