Nothing!

So so clean!!

Stayed in June 2023

Location is the key!

What breakfast? We did not purchase in the restaurant next door

Stayed in July 2023

The breakfast is not available.

The room is very clean and the parking is very assessible.

Stayed in July 2023

Hot water came and went for shower.

Room was very clean and restaurant on site was nice.

Stayed in July 2023

Wish there was a coffee machine in the room as it's not really convenient to visit lobby each time when somebody wanted to drink.

The room looked literally new as if it had been renovated just before us, including furniture, walls and bathroom. The staff was also really good so it was nothing to complain.

Stayed in July 2023

A little pricey

Beautiful rooms, comfortable, great location

Stayed in June 2023

Fresher towels/linens

N/A breakfast Location was good

Stayed in July 2023

Wonderfull place and people

Stayed in July 2023

I missed having a microwave in the room

It was nice having a restaurant on the property. And had a beautiful view of the water from the patio door

Stayed in July 2023

Hot water came and went during our showers.

Northeast Harbor is a quiet location but close to Acadia and Bar Harbor. Hotel was clean.

Stayed in July 2023

Could not sleep half of the night due to noisy neighbors in the next room. No sound proofing or any other barrier between rooms

Excellent location and well maintained facilities

Stayed in July 2023

Need more pillows !!

Everything

Stayed in July 2023

Room was dated but ok. Bathroom really needed some upgrades. Beds were small and uncomfortable.

The location was beautiful. Saltwater pool was great. Loved the view from our room. Staff friendly and helpful. Cleaning service available daily.

Stayed in July 2023

The beds were very hard and uncomfortable in my opinion. Also if someone is occupying the room above you. You could here every footstep.

I liked the location. It was also quiet for the amout of people. Good food right next door. The establishment and the staff were nice.

Stayed in July 2023

Most of the staff I encountered were GREAT and very accommodating. The person on the desk when I arrived could use some customer service training. I'd arrived to Bar Harbor earlier than expected and called to see if it would be possible to check in a bit earlier. During the conversation the call ended. I called back and asked my question again. The girl said that she had said yes (to my question) and didn't hear a response so just hung up. I told her that I didn't hear her response and thought the call was dropped. Having been in a customer service business, I would have asked, "Are you still there." Or "Is there anything else I can do for you?" In person, I had to ask her to repeat things she said to me because she gave quick one word responses and spoke in a quite voice. First impressions are important and I feel some additional training would help. The only other complaint I have, is the room had an odor. Even after purchasing Febrese and spraying before I left for the day, the odor was there upon my return. You got used to it once in the room for a bit, but was very noticeable upon entering.

Though the location would be great for some , I was there to attend classes at COA in Bar Harbor. Though only a 20 minute drive, doing it 2x per day exhausting. Next time I will shop earlier and find a location closer to the college. For those wanting to experience Acadia, it's great location right on the harbor.

Stayed in July 2023

Stunning location. Cheap compared to every other property within 100 miles of Maine's coast. Perfectly clean. Nice staff

Stayed in July 2023

They should have free hot breakfast.

The room was very clean. The beds were comfortable and the staffs were helpful.

Stayed in July 2023

We were happy with the inn. No real complaints. A couple of the desk staff were less than enthusiastic but everyone else including cleaning crew and the restaurant staff were great.

The location and facilities were very good. The place is spotless. Having 2 queen rather than double beds in the rooms would have been perfect. The large fridge was great for the fruit and drinks we brought. The next door restaurant was convenient and the breakfast buffet was excellent.

Stayed in June 2023

People upstairs were a bit load late at night.

Great location and nice setting especially for our dogs.

Stayed in June 2023

At the harbor, nice & clean. Restaurant next door & others as well as shops were an easy walk.

Stayed in June 2023

No coffee machine in the room. Not possible to turn off the heat. No breakfast It’s not a Hotel.it’s basic Motel

Parking,

Stayed in June 2023

Slightly dated, but very clean and comfortable. Away from the circus of downtown bar harbor. Great staff and restaurant.

Stayed in June 2023

n/a

it was very clean

Stayed in June 2023

No coffee machine in the bedroom

Harbor view, spacious room, very clean, patio, restaurant on site.

Stayed in June 2023

N/A

The entire experience was awesome our room was great the view of the harbor the owners or workers or excellent friendly the restaurant was a plus.

Stayed in June 2023