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Reviews of Hilton Moorea Lagoon Resort & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

BP 1005, Papetoai, 98728 Papetoai, French Polynesia

#6 of 17 hotels in Papetoai

Guests' Choice

Review Score

Based on 149 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    7.2

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Deluxe Garden Bungalow with Private Pool
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant...the show was meh...overpriced everything esp continental breakfast...cold coffee at breakfast

    The lagoon

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Bucket list
    • Leisure trip
    • Couple
    • Premium King Bangalow with Panoramic View - Over Water
    • Stayed 2 nights
    • Submitted from a mobile device

    The dinner buffet with the tahitian dancing was not great

    Loved our over water bungalow in the crystal clear lagoon. Also loved the kayaks, sup paddleboard and snorkeling equipment included

    Stayed in April 2024

  • Reviewed: May 6, 2024

    8.0
    Great hotel reef for snorkelling.
    • Leisure trip
    • Couple
    • King Deluxe Garden Bungalow with Private Pool
    • Stayed 7 nights

    The Polynesian dance/dinner was nothing special for the price. Grounds and the beach are quite small.

    We booked a garden villa with a pool. We stayed in room 50, just of the beach. The plunge pool is private but the front decking can be seen by people walking past as there is only a hedge separating it from the path. The drinks in the mini bar are complimentary which is a nice touch. The stand out feature at the hotel if the hotel reef if you enjoy snorkelling. Just wade into the perfectly calm sea of the hotel beach and you will see plenty of fish, in fact more than we saw than in the snorkelling boat tour we did.

    Stayed in May 2024

  • Reviewed: January 14, 2024

    9.0
    Truly amazing room above the lagoon
    • Leisure trip
    • Family with young children
    • King Overwater Bungalow
    • Stayed 2 nights

    Maybe the activities (diving, jet ski,,,) could be cheaper. Also guests are also a little bit "calm"...no craziness during the evening happy hour...

    The bungalow above the water is simply amazing: direct access to the amazing lagoon, glass flooring to see the water under the room, sharks in the lagoon during the night, swimming pool, nice staff, breakfast in the room balcony above the water, bottle of champaign, free drinks in the fridge... Also easy access to the free carpark

    Stayed in December 2023

  • Reviewed: December 22, 2023

    9.0
    Comfortable houses and superb resort
    • Leisure trip
    • Couple
    • King Bungalow with Lagoon View
    • Stayed 2 nights
    • Submitted from a mobile device

    The swimming pool is outdated

    The room/house The restaurants The lagoon Friendly staff Private beach

    Stayed in December 2023

  • Reviewed: November 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Garden Bungalow with Private Pool
    • Stayed 5 nights
    • Submitted from a mobile device

    Pretty solid location, the beach is like an aquarium and it has coral reef in it. The staff is absolutely amazing and super helpful, but at least our room and some installations needed a bit of a touch up or remodelation.

    Stayed in November 2023

  • Reviewed: October 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Overwater Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    Officious, inattentive service at front desk and dining room.

    Beautiful grounds. Overwater bungalow had breathtaking views. Amazing clear water with abundant marine life.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    9.0
    Comfy & enjoyable
    • Leisure trip
    • Couple
    • King Overwater Bungalow with Panoramic View
    • Stayed 3 nights

    Would be nice if there were more musical venues each night …there is ample space near bar outside main restaurant- if there’s a band would be better for entertaining at nights

    Lagoon snorkeling

    Stayed in October 2023

  • Reviewed: September 27, 2023

    9.0
    There really was no other hotel that I wanted to stay at but the Hilton! Everything was really perfect and worth the pri
    • Leisure trip
    • Couple
    • King Garden Bungalow with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Can’t think of anything that I didn’t like !

    Loved the location and the rooms were beautiful and beds comfortable! They had conversion outlet for curling iron very helpful.

    Stayed in September 2023

  • Reviewed: August 27, 2023

    8.0
    Beautiful views, beach and amazing massages, but food not up to scratch
    • Leisure trip
    • Couple
    • King Deluxe Garden Bungalow with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing we didn’t like was the food. We paid for bed and breakfast, and that meal was pretty good, but we had lunch twice and dinner once in the outside restaurant near the beach and the food really wasn’t that great. And it was expensive for the quality. It just lacked flavour. We were going to have the themed dinner buffet but decided to just watch the show (which was great btw!) without eating as we didn’t want to spend any more money on what could’ve been a sub par meal, so we can’t comment on the buffet dinner as we didn’t try it. Generally I’d recommend going out of the hotel for dinner etc or exploring local places if you have a car.

    We loved the hotel’s private beach area and the whole place is really beautiful. We stayed in a villa with a private plunge pool, which was lovely, clean and spacious. The turn down service and the fact that the mini bar is topped up for free each day was a nice touch. My husband and I had a massage each at the hotel spa and they were amazing! The masseurs were really lovely too.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    9.0
    Romantic Property set between the lagoon and mountains
    • Leisure trip
    • Couple
    • Premium King Bangalow with Panoramic View - Over Water
    • Stayed 2 nights

    The rooms could use a refresh. Obviously the prices are high for food and drink, but it's expected at a chain like the Hilton

    The location was superb, close to little roulottes and authentic shops. We had one of the premium overwater bungalows at the end of the docks, so a bit of a walk but the privacy was appreciated. We appreciated the bottle of champagne and macarons as diamond members. The snorkeling during our entire stay was great, we are experienced divers and brought our own gear. We saw spotted rays, black tip reef sharks, and all sorts of coral fish. The resort facilities and staff were excellent, we found the breakfast selection was great, especially the egg station. We had body treatments at the spa which melted the stress in our muscles away. The staff made us feel welcome, and we tipped the ones who were extra helpful, which led to some unfortunate inter-staff shenanigans. We stayed at the hotel for a 2 night romantic getaway with sun & sea, after a busy 2 weeks with friends on the islands. Our overwater bungalow was a great base for relaxation.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    9.0
    True paradise
    • Leisure trip
    • Couple
    • Premium King Bangalow with Panoramic View - Over Water
    • Stayed 5 nights
    • Submitted from a mobile device

    Beach bar - great staff, location and great food

    Stayed in July 2023

  • Reviewed: July 16, 2023

    7.0
    Disappointing
    • Leisure trip
    • Couple
    • King Bungalow with Lagoon View
    • Stayed 4 nights
    • Submitted from a mobile device

    The beach bungalow was dreadful because of all the seaweed and rubbish and it smelt. Apparently this happens each July and they “don’t usually have those bungalows available in this month”. They did their best to reaccommodate us but this meant three shifts to new bungalows in 4 days. Lots of repacking and waiting around for hours meaning we felt low priority. This interrupted our rest and relaxation. The food was poor. It felt dated.

    Swimming in the ocean. Nice pool. Great sunsets

    Stayed in July 2023

  • Reviewed: June 23, 2023

    7.0
    A slice of America in French Polynesia
    • Leisure trip
    • Couple
    • King Deluxe Garden Bungalow with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    The resort was tired. It needs some updating and maintenance, lots of peeling paint, cracked wood and worn out furniture. Two of the restaurants seemed understaffed and the breakfast didnt take advantage of the polynesian and french influences, serving almost solely american options. Overall it lacked the heart we've seen from other French Polynesian resorts.

    The staff were friendly and attentive. The resort had a beautiful beach and snorkling area. There were sharks and rays as well as many beautiful fish species swimming around that you could clearly see from the platforms. The crepery restaurant was the highlight with yummy food and a view over the water. The bathroom was beautiful and the water pressure from the shower was amazing.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    8.0
    The best place for overwater bungalows on Moorea
    • Leisure trip
    • Solo traveler
    • King Overwater Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    I know. The price of an overwater bungalow for 1 night is more than some peoples monthly mortgage. More than monthly rent. But my goodness! Staying in one feels like a dream. You don’t want to leave. Sitting on your dock. Watching all the sharks and stingrays and various tropical fish swim by was the most incredible hotel experience I ever had! It was worth every penny! I would do it again in a heartbeat! The hotel itself is in one of the best locations on the island.

    Stayed in June 2023

  • Reviewed: May 20, 2023

    9.0
    luxury overwater accomodation.
    • Leisure trip
    • Couple
    • King Overwater Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    There didn’t seem to be many shops within walking distance around the resort ( if you are interested in leaving the resort).

    overwater bungalow experience with decent corals and fish for snorkeling and kayak/paddle boarding. overwater crepe restaurant overlooking lighted area with sharks!

    Stayed in May 2023

  • Reviewed: May 3, 2023

    9.0
    Beautiful location with outstanding over-the-water bungalows. Bucket List checked.
    • Leisure trip
    • Couple
    • Premium King Bangalow with Panoramic View - Over Water
    • Stayed 2 nights
    • Submitted from a mobile device

    Food and food service was not good. Wait staff was not very attentive. Food was mediocre and disappointing considering the high end property.

    Beautiful location. Property well maintained.

    Stayed in April 2023

  • Reviewed: April 19, 2023

    8.0
    restful and relaxing with good value food
    • Leisure trip
    • Couple
    • King Overwater Bungalow with Panoramic View
    • Stayed 3 nights
    • Submitted from a mobile device

    beach bar restaurant not open for dinner mondays

    our overwater bungalow, activities

    Stayed in April 2023

  • Reviewed: April 15, 2023

    8.0
    fantastic place to stay if you have the money
    • Leisure trip
    • Couple
    • King Overwater Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    Food and beverage very expensive, staff pleasant but overtaxed making service slow. pretrip bookings confirmed by email were ignored.

    great location, luxurious and well appointed

    Stayed in April 2023

  • Reviewed: April 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Deluxe Garden Bungalow with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice, clean resort with plenty of facilities, huge pool and incredible lagoon. Rooms are spacious and the AC is wonderful. Breakfast is absolutely wondeful.

    Stayed in April 2023

  • Reviewed: April 4, 2023

    9.0
    Beautiful place.
    • Leisure trip
    • Couple
    • King Deluxe Garden Bungalow with Private Pool
    • Stayed 5 nights

    The dinner meals were not very exciting. The rooms were older and could have done with a little extra maintenance when you are paying over $1000.00 a night. Saying that we thoroughly enjoyed our time there.

    The staff were very friendly. The beach was beautiful, clear water with lots of tropical fish to view. The facilities were plentiful, lots of sun loungers, paddle boards and kayaks to use. Snorkelling right off the beach. We had the best villa, No. 48 right on the beach with a plunge pool that we used daily. Plenty of daily water was left each day for our use. Breakfast was amazing. Happy hour betwen 5 -6 pm each day was great too. Beautiful gardens.

    Stayed in April 2023

  • Reviewed: February 16, 2023

    8.0
    Great place for holiday if the weather is good
    • Leisure trip
    • Couple
    • King Garden Bungalow with Private Pool
    • Stayed 1 night

    Unfortunately, both the days we stayed the weather was really bad and the rain was pouring. In this scenario many of the activities and even the bars and grills are closed and you don't really have an alternative. I am not saying it is their fault for this, this is just our experience and just wanted to point out that you can't benefit from most of what this complex is offering if the weather is bad.

    The breakfast was very diverse and really tasty. The whole complex looks amazing, and there is a lot of space you can walk around and many activities that you can do. Definitely one of the best stays in French Polynesia.

    Stayed in November 2022

  • Reviewed: January 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Overwater Bungalow
    • Stayed 1 night
    • Submitted from a mobile device

    The walk to the OWB are very far, I don't think it's value for money. Reception staff not very helpful

    OWB are beautiful and very comfortable

    Stayed in January 2023

  • Reviewed: January 24, 2023

    7.0
    nice but expensive for what it is
    • Leisure trip
    • Couple
    • King Garden Bungalow with Private Pool
    • Stayed 1 night
    • Submitted from a mobile device

    the plunge pool villa was dated and outdoor area was old same with over water bungalow , the deck was very weather , for what you pay I wouldn’t say 5 star . very expensive cocktails

    nice beach and location was good

    Stayed in November 2022

Showing 1 - 25

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