1100 Nugget Avenue, Sparks, Reno, NV 89431, United States
#32 of 51 hotels in Reno
Guests' ChoiceBased on 3429 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.9
Staff
8.1
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 20 April 2024
Val
United StatesAll ok
Available, and easily accessible
Stayed in April 2024
Reviewed: 19 April 2024
Annette
United StatesThe valet parking monitors kept asking for $10.00 everything you asked fir your car they have not idea if you payed or not and they are rude in the way they ask. They need a better system.
Stayed in March 2024
Reviewed: 18 April 2024
Mary
United StatesThe room was outdated and not on the level to charge $260.00 per night.
The gun show was at this hotel.
Stayed in April 2024
Reviewed: 17 April 2024
Brittany
United StatesThat there was no one in the towel shack or towels layed out and the AC didn't work in the room
Loved the comfort of the beds and the pool
Stayed in March 2024
Reviewed: 17 April 2024
Nick
AustraliaFood advertised very cheaply but when you went to pay it was much more expensive. You had to live local and have a gamblers card.
Excellent, location good for airport and buses
Stayed in February 2024
Reviewed: 15 April 2024
Lawrence
United Statesfound some dust.
room was very nice.
Stayed in April 2024
Reviewed: 13 April 2024
Carol
United StatesVery easy to locate and parking was very convenient.
Stayed in April 2024
Reviewed: 12 April 2024
Talbot
United StatesComputer system shuts down daily at 3 AM! Making late check ins miserable and delaying them. Never heard of such a thing. and after a 10 hours drive that's pretty awful!
Rooms, staff, restaurants
Stayed in April 2024
Reviewed: 9 April 2024
Tanya
United StatesThe fragrance in the lobby/casino area was a bit strong.
Location was great.
Stayed in April 2024
Reviewed: 8 April 2024
Maria
United Statesthe pool was dirty and had diaper debris. chunks of hair strands
room was nice
Stayed in April 2024
Reviewed: 8 April 2024
Meta
United StatesClean
Stayed in April 2024
Reviewed: 5 April 2024
Shanna
United StatesRestaurants not fully staffed or knowledgeable on their offerings.
Great entertainment options
Stayed in March 2024
Reviewed: 4 April 2024
Tracy
United StatesThe curtains let in too much light even when they're closed.
Self check in
Stayed in March 2024
Reviewed: 2 April 2024
Ernest
United StatesThe dealer that we had on the floor wasn't all that friendly, could be that it was early in the day. We also ate at Rosie's Cafe, food was not all that good, informed our server that the oil tasted bad and her comment was It's brand new oil
Loved the accommodations, the building was warm and welcoming. Will come back. We ate at the Oyster bar food was so good.
Stayed in March 2024
Reviewed: 2 April 2024
Amanda
United StatesWish there was a actual nice spa like tub and not a regular slightly dirty looking regular tub
It was a nice room
Stayed in March 2024
Reviewed: 1 April 2024
Jim
United StatesNo breakfast
No breakfast
Stayed in March 2024
Reviewed: 31 March 2024
Mama
United StatesOne of the people in the pool area told my kids to get towels out of the dirty bin rather than going behind the counter to get them clean ones. I found this to be very unprofessional. The 2nd person they asked was much more helpful.
Everything was great! Room was clean, facilities were well maintained and we had everything we needed at our fingertips. Overall it was a great stay! I was very pleased.
Stayed in March 2024
Reviewed: 28 March 2024
Conlon
United StatesThe staff, however, were very rude. And not very helpful at all. And I have a twenty two month old baby so it made
The room and it was quit
Stayed in March 2024
Reviewed: 25 March 2024
Lauren
United StatesThe air filtration system in the public spaces could be better, the walkways between the casino, the lobby and parking garage reeked of cigarette smoke.
Our non-smoking room was great, the bed was so comfortable and I enjoyed taking a bath in the bathtub. The hotel was easy to find and I also appreciated the free parking in the garage.
Stayed in March 2024
Reviewed: 24 March 2024
Todd
United StatesThe hotel room hadn’t been cleaned thoroughly. We found under the small table in both rooms as well as some small pieces of plastic lying around the bed area. A quick vacuum of the rooms would’ve taken care of these items. The carpets felt like they needed a good shampooing.
The property is conveniently located in relation to the freeway for easy travel.
Stayed in March 2024
Reviewed: 23 March 2024
Robert
United StatesI loved everyone that worked there. The bellmen, valeting car guys, check-out staff, restaurant staff, and vendors. The only blemish was the bellman upon check-out, although very nice, he reeked of body odor. And I believe he just started his shift.
The room was spacious and even though the view was the train station. The snow made everything look beautiful. It was still quiet enough the whole 3days we were there. We had to stay an extra two days because of weather conditions. They made the extra days seem like it was no trouble at all in the inconvenience.
Stayed in March 2024
Reviewed: 23 March 2024
Lindsay
United StatesThis casino/resort is a good value for what you get for the cost.
Stayed in March 2024
Reviewed: 22 March 2024
Jenny
United StatesNot really a very walkable neighborhood.
Nice spacious room. Really sweet, kind and helpful staff!
Stayed in March 2024
Reviewed: 22 March 2024
Lisa
United StatesReasonable price, Clean, staff, location
Stayed in December 2023
Reviewed: 19 March 2024
Jody
United StatesThis review has been hidden because it doesn't meet our guidelines.
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