613 Esplanade Avenue, New Orleans, LA 70116, United States
#83 of 171 hotels in New Orleans
Guests' ChoiceBased on 426 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
9.4
Facilities
8.2
Staff
8.9
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 29 April 2023
Oriol
United StatesThe mattress of sofa bed was pretty uncomfortable.
The location is unbeatable.
Stayed in April 2023
Reviewed: 17 April 2023
Aaron
United Stateslocation is perfect, small parking lot is available for a fee.
Stayed in March 2023
Reviewed: 14 April 2023
Ray
United StatesEverything was great
In the heart of town..perfect
Stayed in April 2023
Reviewed: 11 April 2023
Catherine
United StatesThe chairs were broken. Stains on the carpet.
Central to everything we wanted to see: Frenchman St, Cafe DuMonde, French Market
Stayed in March 2023
Reviewed: 10 April 2023
Chris
United StatesIt could use some updating, and the parking was not that great.
The location is within walking distance to the French Market and Burbon St. It was easy to get to from the freeway.
Stayed in April 2023
Reviewed: 7 April 2023
Beth
United Statescheck in was delayed for 2 1/2 hrs with no compensation like a later check out. communication was good up until it was time to check in or out. 10 am is an early check out time
location and room was nice
Stayed in April 2023
Reviewed: 4 April 2023
David
United StatesThe narrow corkscrew stairs leading up to the bedroom and bathroom. They offer parking in a vacant lot located a half a block from location for 25 dollars a day.
The location was great. two blocks from Frenchman and two blocks from Bourbon
Stayed in April 2023
Reviewed: 2 April 2023
Nermin
TurkeySTAIRS IN ROOM IS DENGEROUS
LOCATION
Stayed in March 2023
Reviewed: 31 March 2023
Elizabeth
United StatesGreat location. Good room size. Clean room. Nice pool. Cozy place to stay!
Stayed in March 2023
Reviewed: 23 March 2023
Taleisha
United StatesThe only bad thing I can say is the wifi wasnt working. The remote for the living room area was no where to be found as well.
I liked the location and area was quiet. We got the top floor so the view was good too.
Stayed in March 2023
Reviewed: 22 March 2023
Lisa
United StatesDid not like the small bed, uncomfortable mattress on the pull-out couch, and the shower handle was broken. You had to turn it a million times to turn it on or off.
I loved the location. Right near the infamous location from "12 Years a Slave" where the slave trade happened. It was out of the French Quarters, but close enough to walk to locations in the French Quarters.
Stayed in March 2023
Reviewed: 17 March 2023
Alexis
United Statesyou had to flush the toilet multiple times for it to flush completely.
Stayed in March 2023
Reviewed: 17 March 2023
Judy
IrelandCommunication with staff was poor. No one responded to my messages on booking com No one cleaned the room despite a 3 night stay and we were not told of this. Only one toilet roll left for two people for 3 nights. We had to go buy our own on day 2 when we returned to find that the room wasn’t serviced
The bed was comfy and it had kitchen facilities
Stayed in March 2023
Reviewed: 10 March 2023
David
United StatesI was really disappointed that there was a 35-dollar charge to check in early. If the room is ready then let us check in.
One person on the staff was extremely nice. The room was big and nice.
Stayed in March 2023
Reviewed: 26 February 2023
Hannah
United StatesIt was hard to get in the door...they were both locked with a code so we had to catch somebody coming out. Parking was close but it was a very small lot.
Location was great and the room was way nicer than expected.
Stayed in February 2023
Reviewed: 21 February 2023
Walker
United StatesThe gentleman on the staff was super nice and helpful. The office was open much past the 6pm closing time. The rooms were clean and very cozy and accommodating we will be staying again
Stayed in February 2023
Reviewed: 20 February 2023
Verobill
United StatesThe 24 hour pool filter running and whining all night. Really ruined my sleep every night.
Location and room type is fantastic. Beds are comfortable. Kitchenette is nice.
Stayed in February 2023
Reviewed: 18 February 2023
William
CanadaWe felt that the rooms would have benefited a bit from some TLC. Some of the blinds were broken and the kitchen cooking area needed some work.
The location was excellent, an easy walk to the French Quarter and the participate in the Mardi Gras. Staff were super friendly, responding to any request quickly and resolving some minor issues with the room very quickly. An older hotel steeped in history, it was a a great stay.
Stayed in February 2023
Reviewed: 17 February 2023
Long
United StatesThe people staying in the unit below me had children that they allowed to run, scream, and cry that I could hear at 7 am! So, you can hear the people below you but no one else.
The place is huge! It's an actual two-bedroom apartment with a big balcony overlooking the street!
Stayed in February 2023
Reviewed: 15 February 2023
Camille
France35 USD for "early" check in (before 4pm)
Great location
Stayed in February 2023
Reviewed: 30 January 2023
Jirapan
United StatesInternet not working
Location, service, support, room design and amenities.
Stayed in January 2023
Reviewed: 30 January 2023
Tina
United StatesThe beds are uncomfortable. there wasn’t a full roll a toilet paper and there was an extra towel paper.
close to everything without being too close. has a lot of character.
Stayed in January 2023
Reviewed: 31 December 2022
Eric
United StatesRachel, who seems to be the property manager, was very pleasant and accommodating. However, she seems to be stretched too thin running this and another place. The listed check-in and check-out times are apparently loose suggestions, at best. When we arrived, within the check-in time window, the place was locked and it took about 20 minutes of repeated phone calls to get through to her (no voice mail on her cell phone). Once we got in the front door to the building, our room key and check-in sheet weren’t where they were supposed to be, so we waited another 10-15 minutes for Rachel to arrive from the other property so we could get into our room. This was after 14 hours of driving to get there, so it was a little frustrating. There were only two bath towels/washcloths in the suite we had reserved for 5 people, so we had to wait to catch Rachel again to get more - not a big deal unless there are no regular office hours and you never know when someone will be there. After about the first 24 hours of a 4 night stay, we never saw her again the whole time we were there and actually just left our keys in an unsecured mailbox outside the office when we checked out/left. Granted, we were out and about most days we stayed, so she may have been in and out of the office while we were out. However, it’s a hotel and you would kind of expect someone to be there - at least during some kind of regular, posted times if nothing else. We were pretty much on our own nearly the entire time we were there. Again, definitely not a complaint about Rachel - she was awesome. She’s clearly overworked and overextended though. The place itself is what you’d expect from a hotel that’s probably 150-200 years old and typical of similar places in the French Quarter. If you want a perfectly climate-controlled, sterile, cookie-cutter hotel room or suite, this isn’t the place for you.
great location and cool, historic property
Stayed in December 2022
Reviewed: 12 December 2022
Keith
United StatesAs should be expected from a 150 year old building some things are run down. It been nicely upgraded with modern amenities, bathroom, kitchenette, wifi etc. but some little things didn't work or were broken. Office hours and housekeeping access are limited. Parking is limited, but the hotel has a small lot. If you rent one of their balcony apartments, with loft, which is a good choice for an extended stay, be sure to check your furniture options. Our party had two such rooms, one had a sofa bed and armchair in the main space making a nice seating are. The other has a full bed in that space, leaving very limited seating, but sleeping more people comfortably than the soft bed.
This hotel is a very good value located on the edge of the French quarter. It is and original building and is all upgraded with modern amenities, bathroom, kitchenette, wifi etc. It is a short walk from Jackson Square, Burbon Street and Frenchman Street, so lots of choices for restaurants, bars and music. Public transit from Jackson Square gives you access to anywhere in the city. The hotel is located just far enough from the center of action that the street noise did not disturb us. We parked in the hotel lot and didn't move the car until we left. This hotel is a good opportunity to be in the heart of the New Orleans tourism and music district in an authentic setting without paying an arm and a leg. Just don't expect the Four Seasons. or the Ritz.
Stayed in December 2022
Reviewed: 11 December 2022
Christopher
United StatesCheck out is rather early at 10am
Great suite style room, in a typical New Orleans Creole building with a courtyard. Staff was very friendly
Stayed in December 2022
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