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Reviews of Country Inn & Suites by Radisson Bismarck Waterpark 2 stars

3205 North 14th Street, Bismarck, ND 58503, United States

#23 of 27 hotels in Bismarck

Guests' Choice

Review score

Based on 387 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.6

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 25 June 2024

    8.0
    Was okay. Not sure if we would stay again as hotel did not honor our online room request.
    • Leisure trip
    • Couple
    • King Studio Suite - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Try some different breakfast options (all same during 3 day visit) Disappointing as I signed up for "suite" online with Booking.com. When we arrived at hotel, were given "handicapped" room 😞

    Pool, comfortable beds. Breakfast okay.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    7.0
    Good hotel, overpriced
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Hot tub jets broken, kiddie pool not working, and really overpriced for room size with those other things considered.

    Water slide, breakfast, and staff were great

    Stayed in June 2024

  • Reviewed: 23 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The rooms were poor. Stained carpet. Very noisy, clunky room air conditioner, missing drain in sink, slow draining tub.

    The staff at check in was wonderful! Friendly! And accommodating!!

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    I was happy with the staff and the whole experience honestly.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The hall and lobby/breakfast area were really hot. It’s almost like the pool was heating up the hotel and they didn’t have proper cooling for those areas.

    The pool was a extra A+

    Stayed in June 2024

  • Reviewed: 13 June 2024

    6.0
    Will not stay there again way to expensive for the condition of the rooms
    • Business trip
    • Group
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Beds tv didn’t work kept going in and out of signal. Room was dirty

    Location

    Stayed in June 2024

  • Reviewed: 28 May 2024

    6.0
    Good enough.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The curtain rod in the shower was barely hanging onto the wall, same with the faucet of the tub. One wrong move and everything would have been broken. The courtesy soaps were already used as well, but left in the room as if they were new.

    The water slide was great for our son!

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Marginal at best.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It was very dirty. Hard to tell when the last time the room was vacuumed. The bed mattress was very old, uncomfortable, and it had an odor.

    The kids had fun in the pool

    Stayed in May 2024

  • Reviewed: 29 April 2024

    6.0
    The staff were wonderful in accommodating me and I would stay here again
    • Business trip
    • Solo traveller
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My first room smelt like cat pee and the next room I was given the sink drain was broken…

    I liked the hot tub area and it’s very esthetically pleasing

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no hair drier. No direction how to program the TV or the heating system.Very good.

    It was very good. And the lady in charge was very helpful. The food was good.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Nice facility, poor staff communication.
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We initially made a reservation and then added a night to it. We spoke about it on the phone when extending, and again with the staff when checking in. The next morning housekeeping came and -told us- we were checking out. We let them know we weren’t. Next a man from the office came down and told us they were fully booked for the coming night so we needed to get out. We again explained the extended reservation. We went to the front desk and cleared it up- ok, no problem. The second morning we received a text letting us know checkout was 11am and TWO stops by housekeeping wanting to know when we were leaving- all before 9:15 am. We were not at all problematic guests, quiet and paying full price, but they sure did want us to leave. So we did- and won’t book there again, which is to bad because the facility itself was very nice.

    The pool area was comfortable and clean and the kids had lots of fun. Breakfast was good. Our room was also very clean and comfortable.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    I’d come back again
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Prices could be a little lower for the quality of the room the price is a little high

    I liked the room.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    7.0
    Nice hotel, would stay there again, but could be a little more comfortable.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night

    Pillows weren't fantastic, we had a room with a pull out bed but no additional bedding was provided, there were 2 coat hangers in the room and no additional hooks to hang towels on.

    The pool was nice and warm and appeared well maintained.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Stayed for 3 days. Price increased 3 night by $60. I realize it was weekend but we were there for several days

    Great breakfast

    Stayed in February 2024

  • Reviewed: 2 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Found an empty bottle and some wrappers from underwear underneath the bed that was not ours. So not impressed with the cleaning.

    Breakfast was okay, ran out of waffle mix and syrup and it took awhile to get replenished. Eggs were a bit overcooked.

    Stayed in January 2024

  • Reviewed: 20 December 2023

    8.0
    Great place to stop for the night.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom looked very outdated and the maintenance on it was in need of dyer attention.

    The rate was a good deal and the bed was comfortable. The breakfast was really good as well.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was pretty dirty. Smears on the blankets, spills left on the tables, crumbs by bed, burnt out light, hairs in the bath tub, half a roll of toilet paper, hot tub out of order.

    Pool was nice except the hot tub, good location

    Stayed in December 2023

  • Reviewed: 28 November 2023

    7.0
    Good stay good price
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I didn't care for the over night staff not being helpful when a child family member got sick and couldn't understand what blankets I needed or really try to help in any way.

    I loved how welcoming management was.

    Stayed in October 2023

  • Reviewed: 22 November 2023

    7.0
    It was not the best stay I had here
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom and room needed to be clean.

    The pool was nice.

    Stayed in September 2023

  • Reviewed: 11 November 2023

    8.0
    Great place for a fun night away.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    More towels in the pool area.

    There was a good selection for breakfast. Good protein options, plus things my kids liked too.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    6.0
    We would probably give this property another try.
    • Leisure trip
    • Couple
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didn’t have towels in the room. Had to go ask for them. Breakfast eggs were in a tray with aluminum foil. Some small pieces of foil were torn and mixed in with eggs. Desk person was hard to understand, and not very personable.

    Bed was comfortable. Breakfast had good choices.

    Stayed in November 2023

  • Reviewed: 10 October 2023

    7.0
    Tolerable
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was musty and I’m not sure the air worked. Beds are moderately comfortable but bring your own pillow. The hall on the second floor had a q tip laying in the middle of the floor and a spill stain. Tolerable but I’m not sure I’d book again.

    Breakfast was great! The kids did have fun at the water park!

    Stayed in October 2023

  • Reviewed: 25 September 2023

    6.0
    Clean
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    1) the room we booked wasnt the room we got booked a 2 bed with couch just got 2 beds 2) could hear the people above us all night kids jumping on the bed running around all night 3) the elevators are in a very inconvenient spot

    Its a nice clean hotel

    Stayed in September 2023

  • Reviewed: 22 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The toilet was somewhat plugged up when we arrived. Went to the desk and got a plunger. After a bit of work got it to flush normal.

    Stayed in August 2023

  • Reviewed: 6 July 2023

    8.0
    It was good.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds
    • Stayed 1 night

    The blankets were very thin. The room could have been cleaner.

    The breakfast was very good.

    Stayed in July 2023

Showing 1 – 25

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