670 State Fair Boulevard, Syracuse, NY 13209, United States
#13 of 15 hotels in Syracuse
Guests' ChoiceBased on 439 hotel reviews
7.0Cleanliness
7.6
Comfort
7.7
Location
7.9
Facilities
7.3
Staff
7.3
Value for money
7.3
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 June 2024
Gillian
CanadaUnfortunately one bathroom door on our 2 rooms would not close. Shower heads very very powerful causing water to spray out of the showers on the bathroom floor in both rooms.
Comfortable beds. Good breakfast.
Stayed in June 2024
Reviewed: 30 June 2024
Louise
Canadastrong scent of cleaning products in room upon arrival.
very good breakfast included, free wifi and parking. Walking proximity to Fairgrounds amphitheatre.
Stayed in June 2024
Reviewed: 25 June 2024
Jean
United StatesKnowing all the fees ahead of time.
I was a little surprised that I put in a request for early arrival and was not notified that if we arrived early there was a $30 early arrival check-in fee which we checked in at 1245pm and regular check-in was 1500. Also, held an additional $100 on my card until we checked out there is no mention of that anywhere I think it would have been important to know ahead of time that there would be additional monies held. Staff was friendly, rooms were very clean.
Stayed in June 2024
Reviewed: 10 June 2024
Khurana
CanadaThe washrooms need a renovation.
The Hotel serves its purpose of stay. Nothing fancy. The property is old, so you can expect how the old washrooms and carpets would be. The breakfast is good and works well for a family. Parking is ample and free.
Stayed in May 2024
Reviewed: 10 June 2024
Nash
United StatesThe shower had a large crack on the floor and it leaked onto the floor of the bathroom. The sink was also leaking from underneath.
Check in was easy, bed was clean and comfortable!
Stayed in June 2024
Reviewed: 3 June 2024
Ilona
United StatesThe room was cleaned with very strong smelling chemicals. It got better with the fan on high. I went out for two hours for it to clear. My second stay 4 days later was excellent. No strong chemicals.
Stayed in May 2024
Reviewed: 2 June 2024
Michael
United StatesStaff wasn’t very friendly
Location was perfect for our event
Stayed in June 2024
Reviewed: 1 June 2024
Cooke
Canada.
We were in town for a concert and the hotel was easy walking (20 min) to the amphitheater gates. Very convenient!
Stayed in May 2024
Reviewed: 25 May 2024
Karen
CanadaThe beds were uncomfortable hard. Breakfast was not good.
It was clean. And offered breakfast
Stayed in May 2024
Reviewed: 14 May 2024
Leslie
United StatesThe desk lady provided a few basic breakfast items at 4 am. Very nice gesture! The shuttle to the airport was adequate.
Stayed in May 2024
Reviewed: 7 May 2024
Melissa
United StatesHallway carpet (2nd floor) had a musty smell (most likely from whatever carpet cleaner is used); pillows way to small, recommend going back to standard size pillows; assume with the large bottles of shampoo/conditioner/body soap and hand soap there should also be a large bottle of body lotion but there was none in room (unless there isn't any which in that case there should be).
Hotel super close to the fairgrounds; room was neat and clean; nice upgrade to the large bottles of shampoo/conditioner/body soap in shower and hand soap by sink; quiet location; close to elevator; breakfast room was very clean (big plus) and coffee was excellent!
Stayed in May 2024
Reviewed: 28 April 2024
Olga
United StatesThe breakfast was very underwhelming. Individual jelly packets were very old and inedible: they were almost solidified into a gummy inside.
The property is very clean. Although, it is right next to the highway, we were not bothered by traffic noise at night. We were less than a mile from the Fairgrounds.
Stayed in April 2024
Reviewed: 26 April 2024
Nicole
United StatesThey were very few staff. In one case, I’m almost certain I woke somebody up when I rang the bell at the front desk for assistance as they came out from around the back of the desk Breakfast was not stocked well, and no one was around to notify. Front desk staff were not at the desk at any time I came in or out of the hotel which caused security concerns for me as a solo female traveler. I was not asked to provide any proof of ID when I checked in. Lastly although I understand it is a personal preference, I thought the beds were uncomfortable.
The facility was fresh and clean, and had everything I needed. I chose it because of the location to the New York State Fairgrounds, which was perfect. It was also very close to everything in the area.
Stayed in April 2024
Reviewed: 20 April 2024
Ronald
United StatesThe breakfast was lacking. Eggs were frozen. Juice machine had 4 but only did one.
Nice clean room and up to date.
Stayed in March 2024
Reviewed: 17 April 2024
Richard
CanadaCommunal microwave situated right next to the restaurant. Is that met as a message? Come on it's 2024. Not many room comes without the basic bar fridge, microwave and coffee maker. Get with the program... Staff should also grow a little smile...
Clean
Stayed in April 2024
Reviewed: 11 April 2024
Craig
United StatesThe facility was fully booked but didn't seem to be staffed adequately. The coffee maker wasn't working in the morning. Also the automatic door openers were not all working.
It's convenient and easy to get to. There's a good restaurant on premises, although it was fully booked on Total Eclipse Day. Generally the rates are good compared to similar facilities.
Stayed in April 2024
Reviewed: 11 April 2024
Dyan
United StatesOld
The adjoining restaurant/bar
Stayed in April 2024
Reviewed: 25 March 2024
Coe
United StatesBathroom & bathmat not clean. Shampoo & soap in shower empty.
Location. Breakfast. Bed.
Stayed in March 2024
Reviewed: 5 March 2024
Matt
United StatesThey billed me out of sequence. The bathtub faucet was leaking quite bad. The breakfast was poor, milk was sour, the sausage looked pale with no color. Also, had an off taste.
Clean.
Stayed in March 2024
Reviewed: 29 February 2024
Dustin
United StatesCoffee machine didn’t work at breakfast, milk was spoiled. Staff were not very friendly.
Rooms were very clean and spacious.
Stayed in February 2024
Reviewed: 3 January 2024
Johannes
MaltaJust an average old hotel. AC Unit kept going on and off very loudly during the night. The bathtub did not fill up/keep the water.
Conveniently close to turnpike, price was good. Spacious room. Very small but function fitness room. Breakfast was ok, really nothing special but started very early which is convenient too.
Stayed in January 2024
Reviewed: 30 December 2023
Yathavan
United StatesBreakfast was average.
Friendly staff and clean place. Room was spacious and comfortable. Location not right in the center, but still convenient.
Stayed in December 2023
Reviewed: 18 December 2023
Julie
Canadatook us a while to figure out the heating system. it was old. Eventually we got it.
The beds were comfortable.
Stayed in November 2023
Reviewed: 21 November 2023
Robin
United StatesThe heater in our room kept going off and on all night which was a problem because it was so loud. Had a restless night because of it.
The breakfast was very good.
Stayed in November 2023
Marseille, France
Geiselwind, Germany
Oludeniz, Turkey
Makkah, Saudi Arabia
Lovina, Indonesia
Vancouver, USA
Lunenburg, Canada
Benalmádena, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content