134 Fourth Avenue (corner of 13th Street and Fourth Avenue), Union Square, New York, NY 10003, United States
#314 of 418 hotels in New York
Guests' ChoiceBased on 216 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
9.0
Facilities
7.8
Staff
8.5
Value for money
6.8
Free WiFi
7.5
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End of dialog contentReviewed: 22 March 2024
Matthieu
Bonaire St Eustatius and Sabagreat location to subways
Stayed in December 2023
Reviewed: 13 February 2024
Lori
CanadaI don’t like the fact that there were no ice or vending machines in the hotel or any place in the hotel where you could get food after 10 pm. It would have also been nice to have spare toilet paper in the room rather than just the one on the roll. I also really disliked the tap in the sink because you couldn’t adjust the pressure at all which was really hard.
The staff were very nice and the rooms were very clean and the beds were comfortable.
Stayed in February 2024
Reviewed: 10 January 2024
Armando
United Statesthe room was missing several items, not enough towels and the robes were awful. They’ve been washed so many times and since they are polyester, they were like hard plastic.
The staff were very friendly and polite. Superb really.
Stayed in January 2024
Reviewed: 7 December 2023
Hamer
CanadaToo expensive! Lobby is unimpressive (feels like a youth hostel) but the room, albeit small, was a pleasant, up-to-date surprise.
Staff, room and location
Stayed in December 2023
Reviewed: 27 September 2023
Gillian
United KingdomAll the staff are excellent and went out of their way to be helpful.
Stayed in September 2023
Reviewed: 25 September 2023
Michael
United StatesNo counter space in bathroom and lighting was very poor.
Staff was wonderful.
Stayed in September 2023
Reviewed: 20 September 2023
Humphrey
United StatesEverything. Greeted at the door immediately by the valet, front desk staff got us checked in early. Facility was clean in every detail. Room was larger than expected, clean, well-appointed, all fixtures and plumbing in great working order, bed clean and very comfortable. A/C worked wonderfully. Halls and elevator spotless. It’s obvious everyone there takes pride in their work and seemed to be happy working there. Location was fantastic…a block from the Union square subway stop and walking distance to the Village. Will definitely stay again!
Stayed in September 2023
Reviewed: 19 September 2023
Therese
United StatesThe room footprint was a bit small and the spaces around the bed were a tight squeeze to navigate around with large suitcases. There was not enough seating apart from the bed.
The room footprint was quite small but the interiors/bedding/bathroom were great. The staff were all so amazing and were the highlight of the stay.
Stayed in August 2023
Reviewed: 17 September 2023
Pramod
Indialocation of the property.
Stayed in August 2023
Reviewed: 3 June 2023
Anna
Australiano tea making facilities no spa
we loved the private terrace
Stayed in May 2023
Reviewed: 27 May 2023
Mark
United Statessmall staff-to-guest ratio in lobby meant coffee was not replenished and getting help too much too long. Rooms small.
good location, solid facility, well-meaning staff
Stayed in April 2023
Reviewed: 24 April 2023
Christine
United Statesrooms very small, shower looked like it could be cleaner.
location
Stayed in April 2023
Reviewed: 25 March 2023
Alidad
United KingdomThe room was not done after having left it for a few hours.
Stayed in March 2023
Reviewed: 28 February 2023
Janie
United Statesmorning front desk staff is very rude (even by NYC standards).
location
Stayed in February 2023
Reviewed: 26 February 2023
Khaled
United Arab Emiratesroom size congested not enough clothes storage area
excellent location near Union Square small size Hotel with warm welcome of staff
Stayed in February 2023
Reviewed: 21 February 2023
Luisa
Puerto RicoWould have liked to stay again in May when I have to return for for my son’s graduation but the price per night is over 3 times what I paid now.
Loved the location. Close to Union Square Station so moving around the City is easy.
Stayed in February 2023
Reviewed: 6 February 2023
Mary
United StatesHeat was not working
Great location
Stayed in February 2023
Reviewed: 30 January 2023
Krista
United StatesThere was a problem with my cc on file. The property manager emailed to have me reach out to provide another form of payment. I checked into the hotel within 35 minutes of the email being sent. My reservation was cancelled. (despite the email saying i had 2 hours to rectify to guarantee my reservation) The reservation was reinstated but the exact room i booked was no longer available. so instead of a king room w/patio i received just a king.. for the same price. i was given vouchers for breakfast, which was nice, but i am still disappointed that I wasn't given a reasonable amount of time to rectify a very simple issue, not even a phone call.
The property was very nice. Attached restaurant was a perk. The room was nice, comfortable and clean
Stayed in January 2023
Reviewed: 10 January 2023
Jeff
United Statesn/a
friendly staff and great location
Stayed in January 2023
Reviewed: 8 January 2023
Christina
CanadaNot a fan of the open-concept bathroom.
This is an excellent location, close to Union Square subway station. We were on the 7th floor, street-side, and with the window closed, there was very little street noise.
Stayed in January 2023
Reviewed: 26 December 2022
Phillip
United StatesSmall room
Location
Stayed in December 2022
Reviewed: 25 September 2022
Kathrin
GermanyRooms were not cleaned regularly
Stayed in August 2022
Reviewed: 2 August 2022
Davide
ItalyBasic rooms No bar in the morning for quick coffee
Great staff Easy check in check out
Stayed in August 2022
Reviewed: 10 July 2022
Lesley
United StatesThe design of the room was fantastic. Very spacious and great use of space. Very tasteful. Great lighting.
Stayed in July 2022
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