2309 MacDavis Lane, Lubbock, TX 79457, United States
#7 of 73 hotels in Lubbock
Guests' ChoiceBased on 582 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
8.9
Staff
9.2
Value for money
8.5
Free WiFi
9.3
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End of dialog contentReviewed: 23 June 2024
Lydia
United StatesThe pool was closed 1st day for maintenance and then opened the next day but when my husband and son went to it...it was closed for cleaning and then we were told it was closed by inspector which was disappointing as the family wantes to go swimming. Staff was very accommodating and gave us a discount once they found out how upset we were. But other than that, our trip was great.
Great friendly staff, very accommodating, great breakfast, and located close to Texas Tech.
Stayed in June 2024
Reviewed: 20 June 2024
Jerome
United StatesHonestly , nothing bothered me or my wife.
Very nice and clean and close to everything you could want or need
Stayed in April 2024
Reviewed: 11 June 2024
Andryan
United StatesN/A
It was clean and everyone was very professional and nice
Stayed in June 2024
Reviewed: 3 June 2024
Beverly
United StatesLocation was too far from where I needed to be but that can’t be helped
Staff was so friendly and the beds were comfy
Stayed in May 2024
Reviewed: 3 June 2024
Tina
United StatesFriendly staff and clean
Stayed in June 2024
Reviewed: 23 May 2024
Dennis
United StatesNo staff available on arrival and no one when we went check out. New $7 parking fee for a nearly empty parking lot. Breakfast was not up to normal Hyatt Place standards with flimsy serving plates and food equivalent to a Comfort Inn. We’re Gold Passport members and this stay was not up to par.
Comfy beds, big room, good location for us.
Stayed in May 2024
Reviewed: 3 May 2024
Julio
United StatesI had to leave to get back to work.
Everything was great, outstanding staff!
Stayed in May 2024
Reviewed: 30 April 2024
Craig
United StatesEveryone was very friendly and helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Violet
United StatesNot applicable. Stay was great!
Staff was extremely friendly and excellent customer service!
Stayed in April 2024
Reviewed: 20 April 2024
Xi
United StatesThere is no hot tea offered for breakfast
Clean room and friendly and helpful staff
Stayed in April 2024
Reviewed: 13 April 2024
Linda
United StatesCan’t think of anything that could have been better!
Loved the breakfast. Delicious yogurt & fruit. Location was perfect for me. The staff was absolutely wonderful- very polite, friendly, & professional.
Stayed in March 2024
Reviewed: 11 April 2024
Grace
United StatesHonestly everything was wonderful. Maybe breakfast could have extended another half hour but that is such a minor thing.
The staff was super accommodating with my special requests. We got a walk-in shower for my older parents, rooms close together so we could all help with my infant niece, and when it was possible and adjoining room. The staff was kind, polite, warm, and very helpful.
Stayed in April 2024
Reviewed: 7 April 2024
Helen
United StatesNothing!!!!
Everything!!!! So clean. So futuristic and modern!! When I tell you this is the only place to stay I mean it.
Stayed in March 2024
Reviewed: 6 April 2024
Cathy
United StatesShower was mostly cold.
Shower was mostly cold. Very disappointing. Otherwise, this hotel wed OK.
Stayed in April 2024
Reviewed: 3 April 2024
Tracy
United StatesAll good
Close to campus
Stayed in March 2024
Reviewed: 25 March 2024
James
United StatesThe carpets could use a good steam-cleaning. There are quite a few stains on the carpets.
We have stayed at this hotel many times and will do so again. It is comfortable, clean, and has an excellent staff. A good value and a great location.
Stayed in January 2024
Reviewed: 16 March 2024
Jessica
United StatesThe room wasn’t the cleanest, candy on the floor, and hair in the shower
The location was perfect
Stayed in March 2024
Reviewed: 14 March 2024
Bradford
United Stateslocation
the breakfast was nice
Stayed in March 2024
Reviewed: 1 March 2024
Nicola
United StatesCheck in staff was a little quiet and not overly friendly compared to the lady who checked me out today
Room was well appointed, clean and spacious
Stayed in February 2024
Reviewed: 27 February 2024
Jessica
United StatesPool was a bit small
Great breakfast with clean and comfortable rooms!
Stayed in February 2024
Reviewed: 27 February 2024
Helen
United StatesNothing at all Excellent!
Super clean, beautiful. Extremely spacious and I loved the couch. The TV was not a smart TV but we had a Roku we travel with so it was okay! Bathroom was super clean modern.
Stayed in February 2024
Reviewed: 24 February 2024
Clifford
United StatesOverall we were pretty happy with our stay.
Around 7pm I was trying to figure out what to eat for dinner and I really didn't want to drive anywhere (I was very tired). I went down to the lobby to ask if there was a vending machine somewhere that I could get a bag of chips or something. Much to my surprise they had a kiosk type station where they were able to make me a chicken sandwich. I was thrilled with this option. We stayed in Lubbock Texas and the guy who was working the lobby food kiosk that night was amazing and very cheerful. He deserves to be recognized (unfortunately I didn't get his name). We stayed on Feb 19, 2024.
Stayed in February 2024
Reviewed: 22 February 2024
Sarah
United StatesBreakfast dishes were not clean.
Clean facility, super friendly staff, great breakfast. Great price on the suite.
Stayed in November 2023
Reviewed: 6 February 2024
Jesse
United StatesWater. Tap water didn't seem potable after I drank some. Water softener in use?
Great location. Loved the room's bed, selection of pillows, blackout shades, and L-shaped couch.
Stayed in February 2024
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