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  5. Reviews of Extended Stay America Premier Suites - Cleveland - Independence

Reviews of Extended Stay America Premier Suites - Cleveland - Independence 3 stars

6025 Jefferson Drive, Independence, OH 44131, United States

#7 of 14 hotels in Independence

Guests' Choice

Review score

Based on 947 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.6

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 14 November 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Water wasn’t very hot Breakfast was poor

    Location Size of the room Comfortable bed

    Stayed in November 2024

  • Reviewed: 13 November 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights

    The staff were really amazing and helped with a lot

    Stayed in September 2024

  • Reviewed: 28 October 2024

    7.0
    A few glitches, but the staff took care of everything in good order . and fina
    • Couple
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Limited breakfast

    Location

    Stayed in October 2024

  • Reviewed: 28 October 2024

    8.0
    The accommodations were excellent, but the other guest were terrible.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    The extended stay guest who live there. It was non stop running in and out of the rooms. Slamming doors.

    I liked the suite.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    6.0
    Average
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Nothing

    Stayed in October 2024

  • Reviewed: 22 October 2024

    6.0
    This was an affordable hotel with large rooms. No free wifi.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    I didn't like paying for wifi, no complimentary coffee all day- only during breakfast.

    I liked the living room area and full kitchen in the room.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    7.0
    It was good I would come again. Staff very nice
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    The breakfast was SUPER basic I walked past because I didn't know it was behind a wall no juice everyone doesn't drink coffee or tea

    The room was clean and comfortable quiet

    Stayed in October 2024

  • Reviewed: 16 October 2024

    7.0
    Good enough for the price
    • Leisure trip
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast No cups bowels etc.. in room Without a deposit

    Clean enough

    Stayed in October 2024

  • Reviewed: 12 October 2024

    6.0
    Good value for the money
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 11 nights
    • Submitted via mobile

    Room wasn't proper clean, to get a dryer and a coffee machine I had to go to the reception, to get at least a fork I had to take the whole box of kitchen stuff and pay a deposit for it, I had to go to reception for a coffee valet every time I wanted a coffee, the gym has only one bench, breakfast was very basic

    Mainly friendly staff, good value for the money, good bed

    Stayed in October 2024

  • Reviewed: 12 October 2024

    7.0
    Good option
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast could have lasted longer. Missed both days

    Stayed in September 2024

  • Reviewed: 8 October 2024

    8.0
    Enjoyed our stay. Location was great!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The room I booked was supposed to have had a sofa bed. Our room only had a chair. No big deal since there were only 2 of us and our pet. The induction cook top was confusing. It required a certain kind of pan which we did not know about. We brought a skillet and pan but neither would heat up. Breakfast was pretty sad. Coffee was good but the food selection was pretty poor. I realize you are working with limited staff, but more options would have been nice.

    Property was well maintained. Very nicely landscaped and lots of parking. Rooms were nice size. The location was great for our stay. 15 minutes to Lake Erie and 15 minutes to Cuyahoga Valley National Park. Also your hotel is Pet friendly and the rate for pets was very reasonable, which we greatly appreciate!

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Loud people partying all night. Noise was not comtrolled.

    Nice room clean

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Value for a fair price
    • Leisure trip
    • Couple
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be much better

    Good value

    Stayed in October 2024

  • Reviewed: 2 October 2024

    6.0
    Pool isn’t clean. Enough there are not multiple laundromat on multiple floors u gtta take tash out or get an extra charg
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    That you had to pay for everything extra towels even an extra deposit for th kitchen utensils that should’ve been specified in description

    Location

    Stayed in October 2024

  • Reviewed: 23 September 2024

    8.0
    Great hotel with a lot of amenities
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Continental breakfast was just a breakfast bar with coffee, jogurt and muffins.

    Very modern and clean room. Hotel with pool and fitness centre.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    7.0
    Quiet and comfortable.
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast very limited to basically non-existent!

    Bear bones facility but comfortable and quiet!

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    All in all a decent hotel with great staff and good location and price.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Dirty vinyl floors and skimpy togo breakfast

    Location was good for getting in and out of downtown Cleveland where our events were.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    I Would stay here again if I came to town, I would just know what to pack.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    There was no hairdryer in the room, I had to hunt one down at the front desk. No coffee maker in the room, which was ok, but then they turn off the coffee maker in the breakfast area at 9:30, so no refills. Breakfast left a lot to be desired. But for the price of the room, I was ok with the breakfast but not the coffee.

    the staff was very friendly and helpful, the room was clean and comfortable.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    7.0
    It served its purpose. Place to sleep and a hot shower.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Floors were dirty and sticky, a typical hotel problem with laminate floor. No wall decor, so the room echos. Only one very uncomfortable vinyl recliner and a desk chair in the "living room "area. No kitchen equipment or utensils, not even a coffee pot or hair dryer. 2 sets of towels and 1 soap and shampoo. Flat pillows. Pool water was cloudy, and the room was like a steam room. Breakfast was a few yogurts, hard-boiled eggs, muffins, and fruit. Literally a few.

    The location was good for our vacation plans . Very large room. Afternoon staff was helpful.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    6.0
    Good location, reasonable, poor breakfast, noisy location of room by elevator.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hairdryer didn’t work, breakfast was poor, noisy location of room by elevator.

    Location was fine, room was decent, parking good, price fair.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    7.0
    Great place, good value,
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A dog barking nonstop for over an hour

    Staff was amazing, place was clean, bed was comfortable

    Stayed in September 2024

  • Reviewed: 2 September 2024

    6.0
    Queen suit 2 beds and a pull out couch. Very pleased.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Limited breakfast, but it had the necessities. Wasn't a deal breaker.

    The room was clean and comfortable, no issues. Pool was open, and everything went smoothly.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    I woke up in the morning with bites on my foot and my chest. Not sure what caused it. I looked but did not see anything. If it was bed bugs they only come out at night

    Good price and location

    Stayed in August 2024

  • Reviewed: 30 August 2024

    8.0
    Great value for the price. Welcoming staff and good location.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    The breakfast options were very limited. It was more of a grab and go situation.

    The staff was very friendly and helpful. It was a good value for the money. Easy drive from the Cleveland Clinic. I felt very safe staying there. The room was huge and very clean. The only drawback was that breakfast was sparse. I was able to take some breakfast bars and coffee to go.

    Stayed in June 2024

Showing 1 – 25

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