435 East Trade Street, Charlotte, NC 28202, United States
#47 of 183 hotels in Charlotte
Guests' ChoiceBased on 999 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.8
Staff
9.1
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 24 June 2024
Olga
BelarusMeager breakfast, no food options for people who wanted to eat more wholesome and healthy food. Tap water, no bottled water was offered.
The hotel is nice and located in the center of the city. The room was very clean with a large set of towels. The room had a small kitchen, dishes, iron with ironing board, hair dryer, which is good for a long stay.
Stayed in June 2024
Reviewed: 24 June 2024
Ramsey
United StatesSize of pool and pool hours could be adjusted
Location. Very clean either way great customer service
Stayed in June 2024
Reviewed: 21 June 2024
Kara
IndonesiaPool small
Location
Stayed in June 2024
Reviewed: 12 June 2024
Janelle
United StatesDidn’t like the parking
Loved everything else besides the parking.
Stayed in June 2024
Reviewed: 11 June 2024
Wanda
United States$40 per day parking was disappointing 😞
Complimentary Breakfast was nice
Stayed in June 2024
Reviewed: 5 June 2024
Jessica
United StatesNothing bad to say
Convenient to the Bank of America stadium, very clean, and the staff was very friendly, parking was great the staff did everything
Stayed in April 2024
Reviewed: 1 June 2024
D
United StatesLove it
Everything location
Stayed in April 2024
Reviewed: 31 May 2024
Keith
United KingdomShame bar wasn’t open but didn’t spoil our stay
Great location Friendly staff Lovely hotel
Stayed in May 2024
Reviewed: 27 May 2024
Benjamin
United StatesN/A
The locations proximity to downtown activities.
Stayed in May 2024
Reviewed: 20 May 2024
Chance
United StatesThe pull up for the valet is very small and not as convenient, especially when you aren’t prepared to jump out the car as soon as you pull up!
We absolutely loved the valet!! So convenient! The bar/breakfast area was so beautiful!! The elevators being key access made us feel secure, & you need the key or proof of being a guest to be able to get inside after 11. This place was absolutely amazing and we hope to be back one day!!!
Stayed in May 2024
Reviewed: 20 May 2024
Madison
United StatesThe only complaint we had was about the price of the hotel but we easily laughed it off and agreed the price made since for such a nice room and gorgeous view. Not to mention the location was perfect for what we had planned for our stay. I will admit that I expected the breakfast in the morning to be a little better than it was, but we still enjoyed it.
Me and my fiance loved our room. It felt like a small studio apartment (only missing the oven in the kitchen). The bed was comfortable, the shower in the bathroom was spacious (which any couple would love), and the little living room was perfect for relaxing in between any plans we had set.
Stayed in May 2024
Reviewed: 19 May 2024
Christina
United StatesEverything was great
Location
Stayed in May 2024
Reviewed: 17 May 2024
Kahn
United StatesNothing
Stay there many times visiting family. Love the location and everything is always great.
Stayed in April 2024
Reviewed: 17 May 2024
The
United KingdomParking is a bit pricey.
Nice hotel, helpful friendly staff. Great location for downtown Carlotte. Clean and comfortable.
Stayed in May 2024
Reviewed: 12 May 2024
Mindy
United StatesI liked everything had no isdues
Continental breakfast was great! Had a variety for everyone
Stayed in May 2024
Reviewed: 6 May 2024
Frances
United StatesPrice..although it was a big event that weekend
Walking distance to festival and amazing staff!
Stayed in May 2024
Reviewed: 3 May 2024
Danielle
United StatesSuper clean cute! Very comfortable bed and close to a lot of things. Restaurants in walking distance.
Stayed in May 2024
Reviewed: 29 April 2024
Scott
United StatesElevator made a lot of noise you could hear in the room
Breakfast good but not hot
Stayed in April 2024
Reviewed: 22 April 2024
Clay
United StatesNothing
Everything
Stayed in April 2024
Reviewed: 15 April 2024
Melissa
United Statesliked everything. came for NBA game and location to Spectrum Center was perfect
Stayed in April 2024
Reviewed: 14 April 2024
David
United StatesThe air conditioning is not big enough for the size of the room; it's one small vent, so despite being on the lowest setting the room was pretty warm the whole time. It was stifling when we entered and took several hours to cool down at all.
The staff and room are very accommodating. The room was large, and even had a kitchen, dishes, a decent sized fridge and all for a decent price. The breakfast was decent as well. Nothing out of the ordinary for a hotel but decent. Location was very good too. Plenty of things in walking distance, and parking wasn't too bad either.
Stayed in April 2024
Reviewed: 14 April 2024
Tony
IrelandShower controls are complicated
Valet parking
Stayed in April 2024
Reviewed: 12 April 2024
Erica
United StatesConvenient location within walkable distance to downtown attractions
Stayed in April 2024
Reviewed: 11 April 2024
Brittany
United StatesThe elevators were tricky with everyone trying to scan their cards to get to their floor. 3 times I wasn’t able to scan mine in time because others scanned before me and my floor was missed.
The bed was very comfortable and the room was very clean and spacious.
Stayed in April 2024
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