6483 Richmond Road, Williamsburg, VA 23188, United States
#66 of 74 hotels in Williamsburg
Guests' ChoiceBased on 1872 hotel reviews
5.5Cleanliness
6.2
Comfort
6.3
Location
7.4
Facilities
5.7
Staff
6.9
Value for money
6.4
Free WiFi
7.1
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End of dialog contentReviewed: 17 March 2023
Via
United StatesStaff was not friendly, site said pool was open and it wasn't.
Close ness
Stayed in February 2023
Reviewed: 16 March 2023
Tony
United Statesall was well
all went well
Stayed in March 2023
Reviewed: 10 March 2023
Ralph
United StatesShower leaked, bag breakfest.
Location
Stayed in March 2023
Reviewed: 2 March 2023
Adriana
United Statesthe staff were not friendly and they offered breakfast in their rate but it was not true
good location
Stayed in February 2023
Reviewed: 26 February 2023
Angela
United StatesThe first room - toilet did not work - called the front desk and was IMMEDIATELY moved to another room - all the channels were in Spanish so had to turn on the cc to read what was being said- tried to call the front desk but phone line was missing from the room .
The room was clean
Stayed in February 2023
Reviewed: 23 February 2023
Guillermo
United Statesspace
location
Stayed in February 2023
Reviewed: 20 February 2023
Austin
United StatesThere was only one working ice machine in the hotel. The smell of cigarettes was so strong in our hall, and someone had put out several cigarettes on the floor at the end of the hallway. There were handprints on our window and something smeared on the wall. The hot water had to be run for 10 minutes before it got hot. The bagged breakfast was a surprise because we thought there was going to be a continental breakfast.
The location was great, and there was easy access to gas stations and restaurants. It was also close to where we needed to go. The man at the desk was efficient.
Stayed in February 2023
Reviewed: 15 February 2023
Tonya
United StatesThe hotel overall seemed outdated, & unclean!? Pillows were stained, & the appliances, such as hair dryer, alarm clock, & a lamp wasn’t Working!? The tub was a whirlpool, however no way to turn on!? Carpeting was unclean & the facilities in general, I left a day earlier than expected!
There was no breakfast, the clerk explained that the kitchen hadn’t functioned in 15 yrs!? They provided a paper bag cold breakfast in the AM. The staff was quite friendly, & I had no issues with unannounced servants entering my room.
Stayed in February 2023
Reviewed: 29 January 2023
Connie
United StatesNo breakfast after saying they did
Location
Stayed in January 2023
Reviewed: 3 January 2023
Gajendra
SwitzerlandBathrooms was dirty and flush not working properly Room lock was old and annoying at times Coffee/tea maker was broken Breakfast was not way lower than even average
Good location and many eateries nearby 24/7 Reception Free parking spots
Stayed in December 2022
Reviewed: 3 January 2023
Brandea
United StatesBUGS!!! giving me a room that was already OCCUPIED !!!
location
Stayed in January 2023
Reviewed: 2 January 2023
Kevin
United StatesIt’s takes a really long time for the shower to heat up. It took 5-10 minutes for it to get hot.
The beds were comfy and clean. It was was a get what you pay for but overall decent for a few days
Stayed in January 2023
Reviewed: 2 January 2023
Latricia
United Statesheat didn’t work and hot water didn’t work moved rooms and heat didn’t work but water finally was hot
location is nice
Stayed in January 2023
Reviewed: 1 January 2023
Reitz
United StatesAll amenities were closed my kids were upset. They mischarged my account and in trying to fix on their end without properly warning me over drafted my account by a couple hundred dollars. Was very upset they didn't even email to say there had been a mistake.
The price and the staff were awesome
Stayed in December 2022
Reviewed: 1 January 2023
Robin
United StatesWeird people hanging around in parking lot. Wasn't in a good neighborhood. Wouldn't take kids there. Bathroom outlet didn't work so couldn't use hairdryer ito get ready for a big job interview. Halls were dingy and dark, as was the parking lot. Too far away from Colonial Williamsburg. A lot of little things added up to a big mistake.
What did we like? Not much. Room was fairly clean. Beds were comfortable. Fridge worked. Guy at front desk was very friendly and helpful. Good rate, but should have believed all the bad reviews. They were all accurate.
Stayed in November 2022
Reviewed: 27 December 2022
Andres
United Statesthere were many cockroaches in the room
location
Stayed in December 2022
Reviewed: 25 December 2022
Martin
Abkhazia, GeorgiaOnly 1 jet worked on jacuzzi tub. Not enough coffee available for in room use. Not enough pillows or blankets on the bed. Mattress was old and lumpy and creaked. Heater was not hot to heat room.
It was quiet. Endless hot water for jacuzzi tub.
Stayed in December 2022
Reviewed: 25 December 2022
Brian
United StatesElevator was not working in the back
The. Room, the price
Stayed in December 2022
Reviewed: 19 December 2022
Timtjt2
United StatesA hot breakfast!!!!
Cold bar breakfast🥺🥺🥺🥺
Stayed in December 2022
Reviewed: 13 December 2022
Katrina
United StatesNo shower curtain in the bathroom, it was roaches in the room, the only thing was good was the bed
Stayed in December 2022
Reviewed: 9 December 2022
Anita
United StatesThe rooms were old, there was no microwave in one of our rooms, but the breakfast bag had a sandwich to heat up. There were no cups for the coffee machine in the rooms. The bathrooms were not very clean, with rust stains and a dead bug.
The front desk staff were wonderful and went above and beyond to ensure we were taken care of. There was someone to greet us even in the WAY late hours of the evening after the parks closed. Very easy to get to.
Stayed in November 2022
Reviewed: 8 December 2022
Laura
United StatesReally not a big deal, but- the doors to each room slam really hard which may disturb you. The hotel was booked and parking was very full.
The room was clean and smelled fresh. Plenty of towels and the beds were comfortable.
Stayed in December 2022
Reviewed: 6 December 2022
Brian
United Stateswhen we checked in our room keys did not work. So, we had to switch rooms 3 different times . When we came back to our room Saturday night our key did not work again. staff blamed it on us keeping the key card near our phone. But we left our room key in the car the whole time we were out.
when we checked in we were greeted with a polite staff.
Stayed in December 2022
Reviewed: 28 November 2022
Sean
United StatesThere was dated everything. There were portions closed due to fire damage. The pool wasn't available. The gym door was locked at all times. There were exposed screw heads on the bathtub. There was sewing needle on the floor in the room. We saw two small roaches in the room. The breakfast was simple and individual packaged, served in paper bags. The front desk staff was distracted by their phones. The front doors stopped working temporarily. It didn't deliver on the Howard Johnson as a overnight vacation, as stated on a poster. It has lots of potential.
The location was close to Busch Gardens and colonial downtown for entertainment and restaurants. The Howard Johnson was historically important for highway travel stops. This location was once incredible.
Stayed in November 2022
Reviewed: 27 November 2022
Matt
United StatesThe motel room was still dirty and they hung a dirty towel back up
The location
Stayed in November 2022
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