It’s takes a really long time for the shower to heat up. It took 5-10 minutes for it to get hot.

The beds were comfy and clean. It was was a get what you pay for but overall decent for a few days

Stayed in January 2023

heat didn’t work and hot water didn’t work moved rooms and heat didn’t work but water finally was hot

location is nice

Stayed in January 2023

All amenities were closed my kids were upset. They mischarged my account and in trying to fix on their end without properly warning me over drafted my account by a couple hundred dollars. Was very upset they didn't even email to say there had been a mistake.

The price and the staff were awesome

Stayed in December 2022

Weird people hanging around in parking lot. Wasn't in a good neighborhood. Wouldn't take kids there. Bathroom outlet didn't work so couldn't use hairdryer ito get ready for a big job interview. Halls were dingy and dark, as was the parking lot. Too far away from Colonial Williamsburg. A lot of little things added up to a big mistake.

What did we like? Not much. Room was fairly clean. Beds were comfortable. Fridge worked. Guy at front desk was very friendly and helpful. Good rate, but should have believed all the bad reviews. They were all accurate.

Stayed in November 2022

there were many cockroaches in the room

location

Stayed in December 2022

Only 1 jet worked on jacuzzi tub. Not enough coffee available for in room use. Not enough pillows or blankets on the bed. Mattress was old and lumpy and creaked. Heater was not hot to heat room.

It was quiet. Endless hot water for jacuzzi tub.

Stayed in December 2022

Elevator was not working in the back

The. Room, the price

Stayed in December 2022

The rooms were old, there was no microwave in one of our rooms, but the breakfast bag had a sandwich to heat up. There were no cups for the coffee machine in the rooms. The bathrooms were not very clean, with rust stains and a dead bug.

The front desk staff were wonderful and went above and beyond to ensure we were taken care of. There was someone to greet us even in the WAY late hours of the evening after the parks closed. Very easy to get to.

Stayed in November 2022

Really not a big deal, but- the doors to each room slam really hard which may disturb you. The hotel was booked and parking was very full.

The room was clean and smelled fresh. Plenty of towels and the beds were comfortable.

Stayed in December 2022

when we checked in our room keys did not work. So, we had to switch rooms 3 different times . When we came back to our room Saturday night our key did not work again. staff blamed it on us keeping the key card near our phone. But we left our room key in the car the whole time we were out.

when we checked in we were greeted with a polite staff.

Stayed in December 2022

There was dated everything. There were portions closed due to fire damage. The pool wasn't available. The gym door was locked at all times. There were exposed screw heads on the bathtub. There was sewing needle on the floor in the room. We saw two small roaches in the room. The breakfast was simple and individual packaged, served in paper bags. The front desk staff was distracted by their phones. The front doors stopped working temporarily. It didn't deliver on the Howard Johnson as a overnight vacation, as stated on a poster. It has lots of potential.

The location was close to Busch Gardens and colonial downtown for entertainment and restaurants. The Howard Johnson was historically important for highway travel stops. This location was once incredible.

Stayed in November 2022

I didt like that they was not a working pool when I arrive

I like the room that I was in

Stayed in November 2022

needs major updating. shower curtain was stained. beds and pillows were not comfortable.

great location.

Stayed in November 2022

bugs

cheap

Stayed in November 2022

The dresser drawer was broken , the bathroom tile was missing , the coffee pot was missing , no one answered the phones when I called to the front .. went to the front didn’t see anyone for 20 min

it was close to everything

Stayed in October 2022

The night stand in the room was broken. When we reported it to the desk they did not care. We were supposed to have continental breakfast but they had nothing. The pool was not open.

Staff was nice at check in.

Stayed in October 2022

Indoor pool not operational and no mention of it online

Room spacious and comfortable

Stayed in October 2022

Everything was Kool

The bed, wanted room with hot tub

Stayed in October 2022

vending machine not working for bottle of water

Stayed in October 2022

Remote didn't work (not a big deal), biggest issue was it taking a while to check in, front desk worker was somewhere outside so had to wait

Only stayed one night, Hotel was in a good location. Room was nice and breakfast given

Stayed in October 2022

The pool was closed. They served breakfast in brown paper bags and their reason was Covid! I have stayed in hotels since COVID started and they serve actual breakfast. the hotel looked a little run down in a lot of areas, like it needs work but the owners are just trying to band-aid everything.

We had a room with a jacuzzi tub and that was nice. The room was clean and comfortable. The location was good and close to shopping, restaurants, and attractions. Employees were helpful and accommodating.

Stayed in October 2022

it wasn’t as clean as I’d liked

location

Stayed in October 2022

bathroom was dirty ended up killing a roach and a spider.. sheets had stains in them. i recommend bringing your own sheets if possible.

it was close to all the stores

Stayed in October 2022

smoke alarm ripped off wall in room

Stayed in October 2022

Facility is extremely old

Staff was friendly and helpful

Stayed in October 2022