Poor maintenance in assigned room, environment scratchy. Had to switch rooms as it appeared someone was staying in the room that was assigned. The room was not cleaned and beer bottles were on the night stand.

Staff was accommodating, walked with us to check assigned room and accommodated our concerns and provided options for consideration.

Stayed in November 2023

Small room, Dirty microwave, and small very very hard bed.

Customer Service was nice

Stayed in October 2023

Immediately coming into the room, my feet kept sticking to the floor. In the bathroom, roaches crawled in and out the bathtub drain. I called the front desk to get silverware and couldn't be helped because the person who answered the phone was not a worker.

The bed was comfy.

Stayed in October 2023

Lots of kids running around. Several dogs (all leashed), Seemed seedy. A couple of the attendants were preoccupied with the phone more than wanting to work. More but I defer. There are literally 4 Extended Stays within 1 mile of each other.

Loved the price for last minute trip.

Stayed in July 2023

The room I booked did not have the couch in it and no pillows and the a/c was blowing out hot air very uncomfortable something's was taken from my room and was not replaced

Location Great for places around was close to stores

Stayed in June 2023

The office staff could have been friendlier. The breakfast choices were meager. Coffee would run out within the first hour & The pot was not refilled. We stayed 5 days so this was not a one time occurance. There were no hair dryers, ice buckets or coffee pots in the room.

The room was not the one I had reserved, but it was clean & comfortable. The sink had a dripping faucet that would not shut off, but was replaced with a new faucet the next morning.

Stayed in June 2023

I have seen some vehicules not in the parking and that gave a bad image to the place.I wanted to feel safe at the look of the environment.The front desk lady was not so friendly.That was reflecting to her face.

The room was clean but had one smell I did not like.The TV remote was missing and I got one from the front desk .The checking in was not at 3:00pm,even though,I requested to Chek in a little early.The personal need to be a little professional.I did not feel,very welcome.Beside that,it was ok.

Stayed in April 2023

Room had no smoke detector, light switch was broken, It says it has a little kitchenette, which it did but... there were no utensils, pots pans, dishes or anything When we checked in and went to our room, to our surprise there was 2 maintenance guys in the having lunch ch or something and working on fixing something.

Stayed in April 2023

Employees acted like they didn't like their job. To be a non-smoking facility, I constantly smelled the aroma of Marijuana. I wouldn't consider that a breakfast. No ice machine.

Stayed in March 2023

I GOT MY FIRST ROOM AND IT WAS NOT CLEAN THE SHEET HAD BEEN TURNED INSIDE OUT BUT YOU COULD STILL SEE THE STAINS. THE BATHROOM TUB HAD A SOAP STAIN AND TUB HAD MUD PRINT AS WELL. THE COUNTER TOP WAS STILL DIRTY. THAT ROOM WAS 253. SO I WAS GIVEN ANOTHER ROOM 273 AND FLOORS IN BOTH ROOM'S WAS NOT VACCUMED. 273 HAD THE SHEET ALSO TURNED INSIDE OUT BUT WASN'T GONE CHANGE ROOMS AGAIN. REFRIGERATORS WAS NOT CLEAN IN EITHER ROOM AS WELL. NO TRASH CANS AND IN ROOM 273 THE TOWELS WAS DIRTY WITH SOMEONE LIPSTICK ALSO ON THE COVER FOR THE BED.

The young lady at the front desk was amazing. She made things very simple. Thank you.

Stayed in March 2023

The bed was firm and the heat didn't work it only blew cool air and my shower wasn't hot enough for my liking but the water was warm.

I like that it was close to everything that I needed. And it was quiet

Stayed in March 2023

noise, people arguing, trash outside, no soap

location

Stayed in January 2023

The room wasn’t clean. When we arrived the lamp next to the bed had a broken light bulb and was not well secured to the wall. A drawer on the kitchenette cabinet was completely broken and in pieces. There was a wonderful maintenance man who graciously and speedily fixed the lamp and the draw. He apologized for the condition of the room. He indicated he was newly hired and trying to all of the rooms for repairs. There were no dishes, silverware or pots and pans available. when we asked for them, we got a couple plates, only spoons for silverware, a pan but no cooking utensils, etc. Had to buy our own. It appeared that some people actually live in some of the suites permanently. people tended to loiter outside of rooms and at times it was noisy.

it was located near stores and places of interest.

Stayed in October 2022

Had to wait for check-in due to person on a smoke break. She smelled of marijuana Room had roaches and needs paint and the secondary lock was broken.

Location was great just a few minutes from my destination. Bed was comfortable and clean

Stayed in August 2022

Room smell and dirty carpet

Locaton

Stayed in August 2022

the room had no dishes whatsoever. the refrigerator was old and rusty. there was a smell of smoke in the room even though it was a non smoking room.

very close to our destination

Stayed in July 2022

Their was no soap in the bathroom. No trashcan in the room. The bed was very hard...I woke up with bite marks on my stomach. I asked could we get our room cleaned with fresh linen cause we stayed for the weekend & the lady at front desk told me to Cary our dirty linen in our hand downstairs and walk to bring the dirty linen to her....So unprofessional and she was very rude. The room was half cleaned...looked like someone haD been lying on the bed so I called and they extended my checkout time. The people that was there renting rooms was very friendly

The room had a little kitchen area..and that area was very neat.

Stayed in July 2022

Loud music and partying in parking lot prevents any rest. Music up to 1:40am one morning. Couldn’t lock door other than silver latch. My son had a bug run across his bed.

Bathroom/shower was nice

Stayed in July 2022

The person who checked me in was not indifferent at best. The room was saturated in smoke. All of my clothes smelled disgusting after one night there. There was extremely loud yelling in the room next to me from at least 1AM-3AM, with things crashing against the wall my bed was against. I did not feel safe. Thought about leaving in the middle of the night if I knew where else I could go. Should have listened to all of the other reviews saying basically this same thing.

Very close to the Duke medical building where I had appointments.

Stayed in June 2022

Location of room was near a lot of loud children. I am a senior and prefer to have a room not near them

Location and room was ok for the orice.

Stayed in May 2022

Beds were comfortable and clean. There was a lot of noise outside by other residents.tions o n internet.

Kitchen and

Stayed in March 2022

first room smelled like a crack room full of smoke and a strong order in the bathroom. second room , smoky as well , bed smelled , outdated kitchen and refrigerator

Stayed in April 2022

There was no maintenance to help when our toilet wasn’t flushing. Really loud neighbors. There wasn’t free breakfast.

Good wifi. It was a nice area.

Stayed in March 2022

Uncleanlinesses

Alot of ppl in parking lot soliciting drugs etc Kitchen had nothing to utilize for cooking Floors was dirty food in corners and under tables. Shower looked dirty, room smelled liked cigarettes and weed.

Stayed in February 2022

The smoke smell and dirty environment were beyond bad. Not having toilet paper was an interesting problem to solve.

The refund.

Stayed in November 2023