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Reviews of Extended Stay America Suites - Los Angeles - Monrovia 2 stars

930 South Fifth Avenue, Monrovia, CA 91016, United States

#6 of 6 hotels in Monrovia

Guests' Choice

Review score

Based on 243 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    7.8

  • Facilities

    6.6

  • Staff

    7.6

  • Value for money

    6.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell of Marijuana in the elevators and hallways.

    Location

    Stayed in May 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 11 nights
    • Submitted via mobile

    I noticed a lot of over night car guest( people sleeping in the parking lot. Shower and water pressure or shower head could be better. The cabinets are not practical tge set up in the adds and online photos would be more practical kitchen shelves.

    I enjoyed my stay here it was close to my destination.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    5.0
    Eh
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The main front desk clerk wasnt responsible for the mishap. Her staff didnt complete their job for the day.

    The room that was provided was “cleaned” and we went inside the bed was used. Went to front desk and they were so over booked she only had 1 more room but didnt have the comforter for the bed and no pillow cases. She promised a 25% discount but still have to yet see the refund.

    Stayed in February 2024

  • Reviewed: 13 January 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smelled funny

    Location just off of the freeway

    Stayed in January 2024

  • Reviewed: 6 December 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The refrigerator made aloud noise. The light in the bathroom was dim. The coffee was weak. The room had an odor, it did not smell clean. The location of my room. Too far from the elevator.

    The bed is clean and comfortable. The breakfast, except weak coffee, this trip. Friendly staff. Free parking.

    Stayed in December 2023

  • Reviewed: 22 November 2023

    6.0
    It was pleasant, aside from the roaches.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were roaches and the rooms were a bit overpriced. They do not offer any points, discounts or bonus promotions for an extended stay at their locations. The Extended Stay that was literally around the corner appeared to be nicer and cleaner.

    I loved the location. The staff were very polite and accommodating. The rooms are a nice size.

    Stayed in September 2023

  • Reviewed: 15 November 2023

    7.0
    Good value in a good location with good customer service
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good value and location

    Was good, elevator was dirty but good customer service

    Stayed in October 2023

  • Reviewed: 7 November 2023

    7.0
    Good
    • Business trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Has everything you need

    Stayed in October 2023

  • Reviewed: 6 November 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night

    Checkin little issue but it was handled well y staff

    Clean,quiet well taken care of

    Stayed in October 2023

  • Reviewed: 3 November 2023

    5.0
    Staff didn’t bring pans coffee pot etc. that they advertised, microwave was dirty, and breakfast wasn’t open at 6:00 as
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Staff didn’t follow through with things that were advertised and we asked for and cleanliness of room was lacking

    The outside of it looks way better than the inside

    Stayed in November 2023

  • Reviewed: 3 October 2023

    5.0
    The staff was very helpful and courteous. It was clear that corporate leadership did not provide th.
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was energy bars and instant oatmeal. No protein , juice, or fruit.

    Nothing really.

    Stayed in October 2023

  • Reviewed: 13 September 2023

    6.0
    Okay stay. Next time I hope to be on a non-pet floor.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    The hotel has really started to smell like dogs. Every room on my floor had one. Stairwells, hallways-all smelled of dog urine and feces. Yuck.

    Nice facilities for the price. Location is just perfect for what I needed to do.

    Stayed in August 2023

  • Reviewed: 1 September 2023

    5.0
    I slept well and enjoyed my peace and quiet.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    The facility could be updated, like clean carpeting, brighter colors. THere could be actual breakfast not just coffee, granola bars and oatmeal. Also, the mirrored closets are creepy.

    The location was good. The room was nice. It was close to the freeway.

    Stayed in July 2023

  • Reviewed: 16 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I had to ask for shower soap and shampoo, and was handed a very small container of each.

    Stayed in June 2023

  • Reviewed: 25 May 2023

    5.0
    It was OK.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Location next to 210 Freeway was a little noisy. The muffins in the morning were not that tasty. Kind of mediocre fare and limited room for a breakfast area. The mattress on the bed in room 330 had a distinct tilt away from the wall. The electrical plugs with black and red buttons was not marked and i think it caused my computer to lock-up. No clear instructions for using Wi-Fi.

    The room was comfortable enough for 2 days. The hotel was fairly centrally located for my activities.

    Stayed in May 2023

  • Reviewed: 26 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No smoking and has issues with dog and won't rent to us do to dog using restroom stated goes for all extended stays

    Kitchen facilities

    Stayed in January 2023

  • Reviewed: 10 September 2022

    5.0
    It was OK I could bring my dogs
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    When I got there to check in, no one was at the counter. I looked around for a bow or someway to announce I was there. I just yelled hello, hello! No one answered after almost 10 minutes I called the property number. The phone just rang and rang. So then I called the corporate number and they said give us just a moment and put me on hold. Then finally a girl Hurried out from the back. Should be able to help me. About 40 seconds later I am Man hurried. out of the back and asked me if I was being helped. It just seem like they had some thing more exciting going on then working. Anyway overall the place was a little bit crusty empty cigarette box in the parking lot the whole week nobody ever swept cigarette butts All over the “picnic area” You could tell the inside of the bathtub was painted at some point and it was peeling some of the linoleum counters were peeling. Not unsanitary just unkept

    The rooms were nice and cold during the heat wave. The bed was adequate. The rooms were spacious. I cold bring my dogs

    Stayed in September 2022

  • Reviewed: 25 August 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 7 nights

    Testing fire alarm when all guests are in Hotel

    Stayed in August 2022

  • Reviewed: 9 August 2022

    7.0
    Room was nice and clean. Staff was fantastic. We were disappointed in the urine filled hallways.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Too many dogs peeing in the hallways. The breakfast was terrible. We skipped breakfast the 2nd day because it was so bad.

    Stayed in August 2022

  • Reviewed: 26 July 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the sofa bed in n the room was too small and uncomfortable , and the room smells like food

    it is close to restaurants

    Stayed in July 2022

  • Reviewed: 16 July 2022

    5.0
    I've stayed in Extended Stay in Texas and they were excellent, this one not so much! Very overpriced
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty Lobby, run down hallways, multiple different food smells in the hallways. The room smelled terrible. They need to clean the filter in their air conditioning unit. The bathtub faucet had a steady stream of water running all night, could not turn it off.

    Good location for walking to amenities. The young man at the desk on my arrival in the evening was very pleasant and helpful. Bed was comfortable, room was clean.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    5.0
    I wouldnt book here again
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the environment, you could hear dog barking and neighbors that seem to stay longer play loud music. I didn’t feel safe

    the rest room was dirty with hair, the carpet smelled in the hotel smelled bad. the AC smelled like wet socks. The room need a face lift

    Stayed in June 2022

  • Reviewed: 17 May 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When I travel for business or leisure, and I book a room with a kitchen at including the refrigerator stove microwave and sink… I generally expect and have found some utensils.. This was not the case and was disappointing because I had planned on cooking my own breakfast and using the coffee downstairs as a supplement.. I also was going to make lunch for the events I was going to And without any utensils it didn't really make sense to buy a bunch of food. I also noticed and this might be an issue yeah I miss you for saving money and water, that the room I was in, 218, the handle in the tub really need to be torched down. I thought both mornings I had shut the water off completely only to hear it dripping a little later.. I would hate for this to be a problem in multiple bathrooms as it will cost you a lot and water.

    Close to the freeway, close to a couple of restaurants.

    Stayed in May 2022

  • Reviewed: 14 May 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was only packaged muffins, granola bars and coffee. Very disappointed!

    Stayed in May 2022

Showing 1 – 25

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