They need to fix things repair, spray to remove the roaches. The staff is awesome ..they do try to meet all needs

I really enjoyed the roaches crawling across the desk.

Stayed in May 2024

Bathroom smelled like a cigarette factory as if it was coming from the vents.

Stayed in February 2024

You can't call coffee and plastic packed muffins a "breakfast".

Stayed in August 2023

Had roches, drink vending machine was out of stock. TV no remote

Location

Stayed in July 2023

After getting settled, I had to change rooms. The toilet did not flush.

Stayed in April 2023

While okay, my son said that breakfast would have been better with more options. There was nothing else mentioned.

I booked this reservation on behalf of my son who was traveling for work. He found his room to be comfortable and clean. The location was excellent for his purposes. There were no complaints!

Stayed in May 2023

I saw a few roaches. the first room they put me in the toilet was broken and didn’t have a handle. Rooms weren’t the cleanest…

I like the full kitchen and the lady that checked me in was very nice and helpful

Stayed in April 2023

Idk

Quiet

Stayed in March 2023

Lori

The rooms

Stayed in December 2022

I had no top sheet for my bed bathroom was not clean no bath mat.

Stayed in December 2022

no utensils cups, tea coffee maker provided as said in advertisements. No internet connection every time I hooked up to it, and the heavy smell of marijuana in the hallway in the morning and at night, people asking for money or cigarettes. Had originally picked the location further down on the expressway but were shifted by booking. com to this one, as told by the girl on duty, also was supposed to be a king bed but was told the room had been trashed and not available so was given a queen room. In all, won’t stay there again .

close to family and highway and shopping.

Stayed in January 2022

Breakfast: You shouldn't advertise that you serve any kind of breakfast if all you serve is coffee and an envelope to make your own hot cereal. It's false advertising. I will think twice before letting the "breakfast" offer sway me to choose a hotel in the future.

It was more affordable than many other hotels in the area. Everything was in working order, too.

Stayed in September 2021

Bed sheets appear not changed after previous occupant left.

N/A

Stayed in August 2021

The counter to was peeling off the cabinet and kept popping out into the walkway about 3 feet. Not a big deal.

It was grab and go muffins and granola bars.

Stayed in August 2021

The room was dirty apron arrival dirty washcloth hair in the sink razor cap in the drain in tub it was so unsafe I witnessed a shooting the 3 day I was scared and my daughter got me another Hotel I will never ever stay at that hotel again

There was nothing I liked about this Hotel

Stayed in May 2024

I checked into the Extended Stay - NW Expressway location around midnight, expecting a quiet and clean environment. Unfortunately, my experience was severely lacking. The room was not only dirty, but I also found dirty towels in the bathroom, adding to my discomfort. To make matters worse, the television was not hooked up to any cable, leaving me without even the option to drown out the noise. The night was further disrupted by a loud birthday party in the rooms across from and next to mine, with yelling that continued throughout the night without intervention from the hotel staff. After enduring hours of this chaos, I had no choice but to check out at 4 AM. This stay was extremely disappointing, and I urge the hotel to address these issues promptly to ensure future guests do not encounter similar problems.

Location.

Stayed in May 2024

I had to get a refund the carpet had fleas so bad and I’m allergic to them

Stayed in May 2024

We scheduled arrival between 22:00-23:00 , I called to let them know we had hit some traffic and it may be 23:30 when we got there. I was told “you stay is only good until 2:00am for check in”. This wasn’t noted anywhere in the policy or in my previous called to ask about pet check in. I asked for a ground floor room because my dog is paralyzed and upon arrival no ground floor rooms were available. When we got up stairs to the room they assigned us the key didn’t work. Once we got a new key and were able to enter the room the entire room smelled of urine and the bed was even worse. The floor was sticky and we couldn’t even really go inside. I went back down stairs and they gave us a new room on the ground floor. This room thankfully didn’t smell of urine but was filthy. None of the surfaces were wiped down, the bathroom counter and vanity still had tooth paste on them, the bathtub was filthy and the floors was again sticky. I couldn’t even shower there, the curtain was molded and disgusting. The towels didn’t smell like they had been changed either. The rooms have kitchenettes, but the fridge, counter, stove and microwave were again filthy and there is not even 1 bowl left in the cabinets for use. The bedspreads and sheets were covered in cigarette burn holes and stains. The beds weren’t terribly uncomfortable. 2 of the outlets did not work and 2 of the lights didn’t work either. Unless you are desperate I would avoid this location. I have stayed at SO MANY extended stays and never been in one this dilapidated and poorly maintained.

The front office employee was very friendly and patient. I had no staffing issues.

Stayed in May 2024

The bed, the bathroom and the environment

I literally do not like the hotel. It smells cigarettes, dirty and the bathroom are very old

Stayed in May 2024

Smells bad. Dirty rooms, bugs, growi growing mold

Nothing

Stayed in May 2024

They refused to give me my travel nurse discount, the place smelled awful, there was notes written in permanent marker saying to clean up after your self written on the microwave and stove and they both had food left on them from before me.

Stayed in April 2024

For the price the room was wonderful. Far more spacious than other higher priced motels. The bed was comfy and if you have a dog this place is great. They didn't even charge me the pet fee through booking.com

Stayed in April 2024

Everything

Nothing

Stayed in April 2024

The first room we were in did not have a working smoke detector. The tv did not work initially. the beds were very uncomfortable. There were cigarette burn on the blanket. The worst part was the toilet would not flush. We were offered a different room and when we began to move we found cockroaches in the new room. The conditions were horrible and we left the second day in the afternoon. So we were subject to late checkout.

The refrigerator in our room was new. The coffee was good. There was nothing else that was any good. And I was over charged because I only stayed one night and left due to horrible conditions. So I need to get most of y money back.

Stayed in April 2024