1560 North First Street, San Jose, CA 95112, United States
#60 of 63 hotels in San Jose
Guests' ChoiceBased on 179 hotel reviews
5.4Cleanliness
6.0
Comfort
6.0
Location
6.5
Facilities
5.7
Staff
6.9
Value for money
5.8
Free WiFi
6.2
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End of dialog contentReviewed: 11 September 2024
Margarita
United StatesThe location didn’t feel safe anymore. Our window didn’t lock.
Close to VTA.
Stayed in September 2024
Reviewed: 5 March 2024
Timothy
United StatesI made this reservation for my tenant. I pre-paid the room online. But the hotel would not honor my pre-payment, and charged my tenant's credit card. Now we paid doubled!!!
Stayed in February 2024
Reviewed: 3 March 2024
Ruth
United Statesnot clean, saw German cockroaches every morning even when no food lying around, tables are sticky, water pressure from sink is low , and no hot water coming out.
nice staff, has wifi
Stayed in March 2024
Reviewed: 20 October 2023
Joshua
United StatesThere was hair on the shower walls and on the towels. Bathroom smells moldy, visible dry rot around shower and on ceiling. In the morning we found small roaches in the shower and sink. Loud children in the hallway outside our room until about 10pm.
Staff was friendly
Stayed in October 2023
Reviewed: 26 September 2023
Debra
United StatesNot aware this was not just a hotel thats its a shelter and permanent residence. People smoking pot. Also found a joint in our room. Had to change room because it had a sick oder, floor stickie not clean.
Nothing
Stayed in September 2023
Reviewed: 7 July 2023
Alma
United StatesDue to people clearly living there the smell of the trash and food cooking
The people who clearly live there kept to themselves and were quite
Stayed in July 2023
Reviewed: 28 June 2023
Zandra
United Stateswaiting at the gate for automatic gate to open that was broken and never opened. Homeless people sleeping in their cars in parking lot. grimy rug and walls in building. security guard overnight was no good in fixing a/c or changing room or accepting flowers i brought for front dest.
check in and check out staff were very courteous. Gave us time for breakfast. Directed us to our room.
Stayed in June 2023
Reviewed: 19 June 2023
Letricia
United StatesFirst had to use two towels for two people the whole stay. Plus some people hanging outside in a corner. It was ok but didn't sleep well.
Location and reasonable price.
Stayed in June 2023
Reviewed: 14 December 2022
Mark
United StatesSome drama front desk and other extended stayers, cops called and onsite as this traveler approached the entrance, not a good sign. Cops always indicative of ghetto behavior, either them or the people they're dealing with. Prior to checkout, excessive hallway (loud voices) noise of other travelers moving about and advertising their movements; ghetto behavior? Yes.
Excellent North San Jose location and proximity to airport, light rail, and bus lines. Easy check in, clean rooms with kitchenettes for 'extended' stays.
Stayed in September 2022
Reviewed: 28 November 2022
Luis
United Statesit was a lot of beat up cars, the room that we went to said non smoking when we had to by extra supplies to try to eliminate the smell especially cuz I have a little one.
did not like the property
Stayed in November 2022
Reviewed: 16 November 2022
Lisa
United Statesvery dirty carpets, odor. shady scary people hanging around parking lot
Stayed in November 2022
Reviewed: 12 November 2022
Reanna
United Statessketchy n seemed unsafe for me n my children weed smell through hall n people smoking drinking wine right outside lobby
close to airport
Stayed in November 2022
Reviewed: 31 October 2022
Kevin
United Statesonly 1 towel in room. too much hallway noise all night. No coffee in room
secure
Stayed in October 2022
Reviewed: 22 October 2022
Stephen
United StatesI get that hotels are reducing cleaning services and amenities to deal with post-COVID staffing shortages, but this place seemed to take it a bit far. Completely empty cabinets. No coffee maker, no glasses or plates or anything in a place that bills itself as "extended stay". This was okay for the one night I stayed, but would have been a problem if I'd been there longer than that. Staff seemed harried and overworked.
Clean, comfortable and right near where I needed to be for my meetings the next day.
Stayed in October 2022
Reviewed: 11 October 2022
Albert
United Statesplace smelled like smoke almost every where
near airport
Stayed in October 2022
Reviewed: 14 September 2022
Long
United Stateshow booking.com price and price at hotel was different. i put just enough for hotel on card from booking.com and when I went to check in card declined. had to add more to card.
it was most convenient
Stayed in September 2022
Reviewed: 8 August 2022
Camron
United StatesRoom was banged up and, falling apart,
Beds were comfortable, staff was nice and helpful with refunding me a portion of my stay
Stayed in August 2022
Reviewed: 28 July 2022
Francisco
United StatesController in our room is broken. Stains throughout the room. At some point I started smelling a weird smell. The air conditioning in the bathroom did not work. On our way to our room the carpet hallways were so weirdly stained and I smell that I could not fathom.
Stayed in July 2022
Reviewed: 8 July 2022
Jennifer
United StatesThe service was bad, the facility was very dirty and our room didn't lock
The room had a little kitchen area
Stayed in June 2022
Reviewed: 28 June 2022
Serafina
United StatesHowever this is the second time that I have encountered roaches in the room and I probably won't go back it's horrible to go to a hotel room and then have roaches around you when you pay $180 for a room or whatnot
I appreciate the fact that it is close to the freeways as well as the staff is really nice and accommodating
Stayed in June 2022
Reviewed: 10 June 2022
Amador
United Statesarea was bad carpet in hall ways were dirty and people doing drugs in parking lot.
rooms where clean
Stayed in June 2022
Reviewed: 31 May 2022
Keneisha
United StatesRoom was very different from last time. Smaller/ no water pressure for the shower/HVAC system was dirty had to turn it off because it was causing my asthma to flare up/ had to wait for staff to come to the front desk more than once
Always like the full size kitchen here
Stayed in May 2022
Reviewed: 11 May 2022
Jeff
United StatesNoise from rooms above kept us awake.
Room was clean, common areas were not.
Stayed in May 2022
Reviewed: 4 May 2022
Mingzhi
United Statesnot a professional hotel, mainly for long term renters; staff couldn’t find my reservation and payment; assigned a out-of-service room first then moved to another
location
Stayed in May 2022
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