after finished my friend's wedding and we went to this motel with uber. it was 2 am or little bit later. I picked up night time phone booth right next to front door and tried to contact night shift front desk staff. I spoke to her that i booked and reserved a room for night and asked her to get a room to check in please. then she said "no, you guys are too late!!" and hung up the phone. i tried to call her again asked her "what are you talking about, we booked this motel and i am willing to check in and get a room for a night" then i told her "don't trying to stupid way, i totally paid and get the service here" then, she said "you are harassing me and you trying to break the door (which i did not (never) trying to break the door), i will call the police. so, the police came to the motel and i explained everything what she just did to us. then, two officers walked in to the front and spoke to her and got out. they suggest to get another hotel, this motel happened shit many time. also, they would suggest sue against them. after more than an hour, 19F degree outside, one of the police gave us a ride to go to different hotel and I spent there. the police officer will witness me what happened that night. now, i am contacting lawyer to get thing right! just go to Hyatt hotel. if you book this motel, it is totally up to you but i will not recommend to you. it is gonna be happened to you too. lastly, sorry for all the staffs tried to help me and thank you for your support. however, you need to fired her that night lady.

nothing like at all. the front lady was horrible. (night lady, not day lady) day front desk lady was so nice. we arrived early before regular check in and she have parking permit with nice explanation. then, she told us just come back any time and check in. we were very salified with her service and we parked our car and went to my friend's wedding. only i did like of this motel.

Stayed in March 2023

$25.00 per nite-------dog/pet fee !!!!! PER NITE} OUTRAGEOUS... Checked out but with intentions of staying.

Not much to be honest.

Stayed in January 2023

This review has been hidden because it doesn't meet our guidelines.

The girl that works 3 to 11 is always outside never inside the desk when you come to the office. I don't feel safe to have my car in the parking lot! lots of Sketchy people there! I woke up with this huge bug crawling on me not sure what it was. The bed has no Box Springs so it was very uncomfortable.

Location was great

Stayed in October 2022

First room I got was not cleaned, bed was still unmade, no coffee pot, no utensils, and no hand towels.

Location is good.

Stayed in October 2022

i like everything

everything

Stayed in October 2022

Noisy guests

Exceptional customer service!

Stayed in October 2022

I liked it all

Stayed in October 2022

Never had such a bad hotel like this...really...lound due to highway, breakfast is a shame, toilet was not working, drink automat took my money without giving a drink...bathroom very very old fashion...

Really nothing

Stayed in September 2022

#1…. There was no tv remote. The desk lady brought one to our room. #2……. There was not one dish, cup or water glass . Things you would really expect to find in an extended stay type of room. The desk lady brought a tub of that stuff to our room with the explanation that nothing is being left in the rooms due to Covid. #3….no ice bucket. We didn’t even ask about that. No washcloths or hand towels. Didn’t ask about that one either! The worst part was the bed!! The mattress is zipped up in some type of cover that makes a loud crunching noise when ever you move. Not to mention horribly uncomfortable. And last but not least, the room cost us 166.00 for one night. On the printed receipt it states that at this price point not enough money was spent to qualify for their rewards program! Not that I have any desire to join but seriously?

The TV was good with lots of channels

Stayed in September 2022

"Breakfast" is granola bars and prepackaged muffins you pick up in the lobby and take back to your room. Thats literally it.

Don't waste your money here

Stayed in September 2022

Personnel at front desk without any service attitude Breakfast was a joke Cleanness was terrible Room was really old fashion and dark and do not smell fresh Bed was terrible Parking lot and stairs were always dirty In summary, my worst experience while booking thru booking.com

nothing

Stayed in August 2022

I felt sorry for the ONE person checking in a line of 15+ people. After 30 minutes in line I asked the three guys ahead of me if I could give them each $50 toward dinner to go ahead of them and they agreed. THEN when it was my turn the lady wanted my wife's ID. We've been to over 60 countries and never had this question (excluding passports). So the delay continues as I walk outside to get her ID. Extended Stay is a JOKE. No dishes, silverware, coffee pot NOTHING but 1/2 roll of TP plus one spare, two TINY bars of soap--NOTHING ELSE. Could they print a boarding pass NO, Got ice NO NEVER AGAIN

Level walk into the room from the car. Comfortable bed that's it

Stayed in August 2022

It smelled wretched. Like someone had recently died in the room. The facility was incredibly dirty. We couldn’t sleep because all the people staying around us kept slamming their doors. We weren’t even given a small refund back even though we paid for 3 nights and only slept here 1/2 a night. What a complete waste of money. We were so nauseated by the smell we had to leave. They didn’t have a single room available to switch us to so we left and rented another stay somewhere else. We also won’t be booking through Booking.com either. The hotel tried to give us a refund back for the 2 nights (once they found out how bad it was and didn’t have another room available to move us to) but couldn’t because we booked through Booking.com. We filed a claim and never heard back. Won’t make that mistake twice.

There was nothing that we liked about this place.

Stayed in July 2022

Nothing was disappointing. Met expectations.

No breakfast available. Parking far away.

Stayed in July 2022

Other than that, it stunk. Trash bins were not dumped regularly. the The walkways had stains on them.

The color scheme for the building.

Stayed in August 2022

The rate supposedly included Breakfast but nothing was there aside from Grits!! The front desk lady said “we did not get the truck”. If so, why wasn’t room rate reduced? Aldo, there were no pots, pans or toaster in the room. The lady had the audacity to say I don’t have time to clean dishes.

Nothing good aside from Location.

Stayed in July 2022

There was a bad smell in the room—somewhere between moldy and mildewed I asked front desk person for some air freshener or spray and she said someone else had asked her the same thing but they didn’t have any spray—think they might get the hint the place smells bad ?

Stayed in July 2022

everyone friendly

clean

Stayed in July 2022

My room smelled so bad, like stale smoke. I turned on the air to get some circulating in the room thinking that would help and that make it worse.

The front desk staff is always so cheerful and kind. The room is a good price for what you get.

Stayed in June 2022

We didn't expect much for breakfast, and we got even less.

Check-in went smoothly. Room was on lower level.

Stayed in May 2022

The floor was dirty, the sheets were dirty with hair and black stuff, the cabinets were ripped up on the bottoms and warping(like water damage or something), walls were dirty. It was Bad....for $177

Stayed in May 2022

Not Finding my confirmation from booking .com Have to pay for a room that was already paid for. I paid for 2 rooms and only got to use one.

Lol what breakfast?

Stayed in May 2022

no “fully stocked” kitchen, not a single glass or mug, no coffee maker, it smelled really funky

location

Stayed in April 2022