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Reviews of Homewood Suites by Hilton Toledo-Maumee 3 stars

1410 Arrowhead Road, Maumee, OH 43537, United States

#10 of 19 hotels in Maumee

Guests' Choice

Review score

Based on 56 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 5 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Needed a walk-in shower because it's hard to lift legs over tub, so we couldn't shower The bed was soft. I liked it just could've been a little firmer because your body sinks in and you have to roll a bit to get up, and the mattress was too tall. My wife had a hard time getting on she has the leg problems it was just too tall

    The way the room is set up The first floor location of the room Love the all day coffee was the best I forgot my razor and was able to get one at the desk thank you

    Stayed in August 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean and convenient

    Stayed in April 2024

  • Reviewed: 18 March 2024

    9.0
    Cool and affordable
    • Leisure trip
    • Couple
    • Premium One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    Booking.com has this location as having a balcony and they do not. We booked premium and got snacks though

    Staff really nice, breakfast is always a plus!

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They need to up grade their pillows for better head comfort.

    The location was great the rooms were very clean and the staff was very friendly.

    Stayed in March 2024

  • Reviewed: 3 February 2024

    8.0
    Pleasant stay excellent customer service older room but very comfortable
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast left much to be desired

    Location

    Stayed in February 2024

  • Reviewed: 16 January 2024

    8.0
    The staff was friendly when I checked in jasmine M was hilarious gave me crap about not wearing a coat but the other jas
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    -

    Rooms was nice beds was comfortable and the breakfast was hot and a lot of different varieties to choose from

    Stayed in January 2024

  • Reviewed: 16 October 2023

    9.0
    Pleasant, good people, handy to Kranz field.
    • With a pet
    • Leisure trip
    • Couple
    • Premium One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Better signage and driveway or rear entrance to property.

    Eggs alittle substandard, biscuits and gravy great

    Stayed in October 2023

  • Reviewed: 10 August 2023

    8.0
    Great pit stop
    • Leisure trip
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The sofa bed was uncomfortable and didn’t have actual bedding

    Location and mobile check in

    Stayed in August 2023

  • Reviewed: 2 January 2023

    7.0
    Clean good value…. Just wish pool worked
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Did not like the pervasive smell of marijuana coming from the floor underneath ours. It filled hallway stairwell and entry way

    Good breakfast with fresh fruit! Clean room

    Stayed in December 2022

  • Reviewed: 27 June 2022

    8.0
    It was good
    • Leisure trip
    • Family with young children
    • King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell like smoke an animals

    Didn’t make it to breakfast

    Stayed in June 2022

  • Reviewed: 17 February 2022

    7.0
    Love the area and staff is very helpful
    • Leisure trip
    • Couple
    • King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were a few things that weren’t clean and there was a black hair on the wall in the bathroom

    It’s very comfortable and the man at the front counter was very nice!

    Stayed in February 2022

  • Reviewed: 18 August 2024

    4.0
    Beautiful room. Gross bathroom..
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The UNCLEAN FOUL BATHROOM.. The shower head was so covered in mold dirt and just unknowns. Who would let water that came out of that touch them.. All around the baseboards were the same thing. Mold mites and all. Looked as if pushing the dirt to the edges is common practice.. Fortunately I had Clorox cleanup.. I was nice enough I cleaned up...If that room looked like this I assume the rest did too.. The other positives were worth the 20 min to clean. For 175$ a night, STEP IT UP HOUSEKEEPING!

    It's a beautiful room. The room was very comfortable. The staff was polite and friendly.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    4.0
    Unfortunately won’t be back
    • Leisure trip
    • Family with young children
    • Premium One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean. Pull out bed was disgusting. It had mildew & crumbs! Carpet was gross. Trash wasn’t emptied.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    4.0
    average at best
    • Leisure trip
    • Family with young children
    • King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    air conditioning was terrible and there was marijuana smell in rooms

    ok

    Stayed in July 2024

  • Reviewed: 23 May 2024

    10
    Comfortable and clean.
    • Leisure trip
    • Couple
    • Premium One-Bedroom King Suite - Non-Smoking
    • Stayed 7 nights

    Can't think of anything.

    Helpful staff, very friendly.

    Stayed in May 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was excellent, the staff, the room and breakfast. All over the top.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    3.0
    Terrible, needs Cleaning
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning needs to improve! This was not cheap and the place is in terrible shape

    The hotel was super dirty. The bedding was smelling bad, the pool was not working. Bathroom was in terrible shape,

    Stayed in March 2024

  • Reviewed: 14 April 2024

    10
    Went for sons wrestling tournament and that’s where they chose to stay
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was a great stay

    Very clean and easy to get to

    Stayed in April 2024

  • Reviewed: 20 February 2024

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They could have a better movies channels

    The Room was great and very clean the staff was also great and nice and the breakfast was very good.

    Stayed in February 2024

  • Reviewed: 2 January 2024

    6.0
    Not bad, but not what you'd expect from a Hilton property
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Some cleanliness issues/cosmetic problems with the room. Water damage on the ceiling, VERY stained couch bed, bugs in the ice tray. Shower was not sloped properly so after a shower you are left with an inch of standing water. Pool was closed for construction

    Common areas were nice, breakfast was good, staff was great, friendly and attentive. Room was decent sized

    Stayed in December 2023

  • Reviewed: 19 December 2023

    10
    Rest for a weary traveler.
    • Leisure trip
    • Family with young children
    • King Suite with Accessible Tub - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I think the carpet in the room could be cleaned more frequently. Also, it would have been nice to have something to wash and scrub dishes with.

    I was traveling from CT to MN with my pets. I chose this hotel over others due to high sustainability scores, breakfast included, and a pet friendly score since so many people travel with their pets. The room had a kitchenette, living room, bedroom, and sink separate from toilet/ shower. I like the multiuser hand soap, lotion, conditioner, rinse, and body wash as less wasteful. Bed was very comfortable! The breakfast was hot with scrambled eggs, fried potatoes, biscuits, and sausage for meat eaters. There was hot oatmeal (NOT dry packets), dried cranberries, milk, yogurt with blackberries, and dried fruit. The staff were paid nearly $16/hr. and got along well with each other. As a courtesy to female travelers, the lobby bathroom provided women with necessary sanitary supplies.

    Stayed in December 2023

  • Reviewed: 4 August 2023

    6.0
    Did not meet my expectations
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights

    The location

    The breakfast was good , the location alright

    Stayed in July 2023

  • Reviewed: 28 July 2023

    1.0
    Disappointing!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I arrived at the property after driving 5 hours to be told on check in there is no hot water for the next 2 days. I asked why wasn’t I informed? I asked if alternate arrangements were made at another and they said no. I had to walk away and spend over 2 hours to find another hotel. Very unprofessional I will never stay there again or recommend it

    Stayed in July 2023

  • Reviewed: 16 July 2023

    1.0
    I am calling or Emailing somebody about this dump. To have the name Hilton? I am Hilton honors and I think our 1st BAD e
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Stained towels had hair on, sheets didn’t fit sofa bed. Worn out. Dirt everywhere, windows and sills loaded with dust and grime on the windows. Wallpaper ripped , remotes didn’t work That was our 2nd room . The 1st room was soaking wet carpet and I found that out from my wet suitcase and taking my shoes off

    Nothing. Pool was broke. I called corporate and they put me thru to the front desk in Maumee

    Stayed in July 2023

Showing 1 – 25

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