1410 Arrowhead Road, Maumee, OH 43537, United States
#10 of 19 hotels in Maumee
Guests' ChoiceBased on 56 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
8.9
Facilities
8.0
Staff
9.1
Value for money
8.0
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 5 August 2024
Terry
United StatesNeeded a walk-in shower because it's hard to lift legs over tub, so we couldn't shower The bed was soft. I liked it just could've been a little firmer because your body sinks in and you have to roll a bit to get up, and the mattress was too tall. My wife had a hard time getting on she has the leg problems it was just too tall
The way the room is set up The first floor location of the room Love the all day coffee was the best I forgot my razor and was able to get one at the desk thank you
Stayed in August 2024
Reviewed: 27 May 2024
Marv
United StatesClean and convenient
Stayed in April 2024
Reviewed: 18 March 2024
Torrie
United StatesBooking.com has this location as having a balcony and they do not. We booked premium and got snacks though
Staff really nice, breakfast is always a plus!
Stayed in March 2024
Reviewed: 18 March 2024
Jeff
United StatesThey need to up grade their pillows for better head comfort.
The location was great the rooms were very clean and the staff was very friendly.
Stayed in March 2024
Reviewed: 3 February 2024
Miea
United StatesThe breakfast left much to be desired
Location
Stayed in February 2024
Reviewed: 16 January 2024
Scott
United States-
Rooms was nice beds was comfortable and the breakfast was hot and a lot of different varieties to choose from
Stayed in January 2024
Reviewed: 16 October 2023
Rodney
United StatesBetter signage and driveway or rear entrance to property.
Eggs alittle substandard, biscuits and gravy great
Stayed in October 2023
Reviewed: 10 August 2023
Stephanie
United StatesThe sofa bed was uncomfortable and didn’t have actual bedding
Location and mobile check in
Stayed in August 2023
Reviewed: 2 January 2023
Jerelyn
United StatesDid not like the pervasive smell of marijuana coming from the floor underneath ours. It filled hallway stairwell and entry way
Good breakfast with fresh fruit! Clean room
Stayed in December 2022
Reviewed: 27 June 2022
Manzie
United StatesThe smell like smoke an animals
Didn’t make it to breakfast
Stayed in June 2022
Reviewed: 17 February 2022
Bewersdorf
United StatesThere were a few things that weren’t clean and there was a black hair on the wall in the bathroom
It’s very comfortable and the man at the front counter was very nice!
Stayed in February 2022
Reviewed: 18 August 2024
Janssens
United StatesThe UNCLEAN FOUL BATHROOM.. The shower head was so covered in mold dirt and just unknowns. Who would let water that came out of that touch them.. All around the baseboards were the same thing. Mold mites and all. Looked as if pushing the dirt to the edges is common practice.. Fortunately I had Clorox cleanup.. I was nice enough I cleaned up...If that room looked like this I assume the rest did too.. The other positives were worth the 20 min to clean. For 175$ a night, STEP IT UP HOUSEKEEPING!
It's a beautiful room. The room was very comfortable. The staff was polite and friendly.
Stayed in August 2024
Reviewed: 29 July 2024
Gretchen
United StatesRoom was not clean. Pull out bed was disgusting. It had mildew & crumbs! Carpet was gross. Trash wasn’t emptied.
Stayed in July 2024
Reviewed: 22 July 2024
Christopher
United Statesair conditioning was terrible and there was marijuana smell in rooms
ok
Stayed in July 2024
Reviewed: 23 May 2024
Paul
MexicoCan't think of anything.
Helpful staff, very friendly.
Stayed in May 2024
Reviewed: 27 April 2024
Robin
United StatesEverything was excellent, the staff, the room and breakfast. All over the top.
Stayed in April 2024
Reviewed: 18 April 2024
Esther
United StatesCleaning needs to improve! This was not cheap and the place is in terrible shape
The hotel was super dirty. The bedding was smelling bad, the pool was not working. Bathroom was in terrible shape,
Stayed in March 2024
Reviewed: 14 April 2024
Bridget
United StatesNothing it was a great stay
Very clean and easy to get to
Stayed in April 2024
Reviewed: 20 February 2024
Jeff
United StatesThey could have a better movies channels
The Room was great and very clean the staff was also great and nice and the breakfast was very good.
Stayed in February 2024
Reviewed: 2 January 2024
Brandon
United StatesSome cleanliness issues/cosmetic problems with the room. Water damage on the ceiling, VERY stained couch bed, bugs in the ice tray. Shower was not sloped properly so after a shower you are left with an inch of standing water. Pool was closed for construction
Common areas were nice, breakfast was good, staff was great, friendly and attentive. Room was decent sized
Stayed in December 2023
Reviewed: 19 December 2023
Heidi
United StatesI think the carpet in the room could be cleaned more frequently. Also, it would have been nice to have something to wash and scrub dishes with.
I was traveling from CT to MN with my pets. I chose this hotel over others due to high sustainability scores, breakfast included, and a pet friendly score since so many people travel with their pets. The room had a kitchenette, living room, bedroom, and sink separate from toilet/ shower. I like the multiuser hand soap, lotion, conditioner, rinse, and body wash as less wasteful. Bed was very comfortable! The breakfast was hot with scrambled eggs, fried potatoes, biscuits, and sausage for meat eaters. There was hot oatmeal (NOT dry packets), dried cranberries, milk, yogurt with blackberries, and dried fruit. The staff were paid nearly $16/hr. and got along well with each other. As a courtesy to female travelers, the lobby bathroom provided women with necessary sanitary supplies.
Stayed in December 2023
Reviewed: 4 August 2023
Talatub
United KingdomThe location
The breakfast was good , the location alright
Stayed in July 2023
Reviewed: 28 July 2023
Samir
LebanonI arrived at the property after driving 5 hours to be told on check in there is no hot water for the next 2 days. I asked why wasn’t I informed? I asked if alternate arrangements were made at another and they said no. I had to walk away and spend over 2 hours to find another hotel. Very unprofessional I will never stay there again or recommend it
Stayed in July 2023
Reviewed: 16 July 2023
Comi
United StatesStained towels had hair on, sheets didn’t fit sofa bed. Worn out. Dirt everywhere, windows and sills loaded with dust and grime on the windows. Wallpaper ripped , remotes didn’t work That was our 2nd room . The 1st room was soaking wet carpet and I found that out from my wet suitcase and taking my shoes off
Nothing. Pool was broke. I called corporate and they put me thru to the front desk in Maumee
Stayed in July 2023
Showing 1 – 25
Costa Teguise, Spain
Michalovce, Slovakia
Arraial d'Ajuda, Brazil
Surabaya, Indonesia
Mhamid, Morocco
Madurai, India
Haad Rin, Thailand
Na Jomtien, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content