5893 American Way, Orlando, FL 32819, United States
#166 of 392 hotels in Orlando
Guests' ChoiceBased on 608 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.4
Staff
8.9
Value for money
8.4
Free WiFi
7.9
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End of dialog contentReviewed: 22 June 2024
Jennifer
United StatesThe staff was friendly and accommodating. Our room was clean
Stayed in June 2024
Reviewed: 15 May 2024
Tracy
United StatesSo close and easy to get to Universal!
Stayed in April 2024
Reviewed: 10 May 2024
Celeste
United StatesNothing
Friendly staff, helped us catch the shuttle to universal, parking, beautiful clean comfy room, decent breakfast.
Stayed in May 2024
Reviewed: 24 January 2024
Thompson
BahamasHowever if I'm honest this hotel was a bit below the standard. I would have preferred knowing of the renovations far in advance.. Or at least a discounted rate considering......
I love the Hilton Homewood brand The customer service is really good
Stayed in December 2023
Reviewed: 25 December 2023
Spencer
United StatesBeds are not very comfortable. They may be ok for most, but I have back issues, so they are not great for me.
Great location, super nice staff. We stay here often when in the area.
Stayed in December 2023
Reviewed: 16 December 2023
Fernandez
United StatesThe name is very similar to another close by hotel. It got confusing to input the right one in our gps
Very friendly staff, excellent location for local entertainment and Universal resorts
Stayed in November 2023
Reviewed: 18 October 2023
Alexandra
United KingdomThe rooms were dated, but they have started renovating.
Breakfast was good.
Stayed in October 2023
Reviewed: 10 October 2023
Tammy
United StatesBathroom was a little dirty first night.
Proximity to Universal. Free shuttle; wish there were afternoon shuttles for when we needed a break back at the hotel. Free breakfast was nice. Food was good. Staff very friendly and helpful.
Stayed in October 2023
Reviewed: 6 October 2023
Brittaney
United StatesVery good location if you’re going to universal, comfortable and spacious and a good breakfast.
Stayed in July 2023
Reviewed: 30 September 2023
Adi
IsraelNothing
Great great location!! 5 minutes from universal studios and 15 from Disney. The room was very big and clean. Very nice breakfast, laundry room and everything u need
Stayed in September 2023
Reviewed: 14 September 2023
Terri
United StatesBreakfast offerings could be a little better.
Everything was great.
Stayed in September 2023
Reviewed: 11 September 2023
Dawn
AustraliaNothing really.
Having a separate living room and kitchen area to relax in. Breakfast provided also. Free parking
Stayed in September 2023
Reviewed: 8 September 2023
Bouldin
United StatesThe location is close to Universal Studios
The rooms are very nice and equipped with the home amenities.
Stayed in September 2023
Reviewed: 7 September 2023
Sharmaine
BahamasIt was close to main attractions
The peaceful environment
Stayed in August 2023
Reviewed: 1 September 2023
Gw77
United KingdomIt wasn't a new hotel but it was clean and nice.
Good location, clean and excellent breakfast large breakfast x
Stayed in July 2023
Reviewed: 11 August 2023
Ana
EcuadorIt os Kind of old. They need to change the carpet and the furniture also very old
The location, breakfast is great, the bathroom is big
Stayed in August 2023
Reviewed: 1 August 2023
Marcus
United StatesWhen showering the main spout was spraying water
Stayed in July 2023
Reviewed: 21 July 2023
Brendaly
United StatesThe bathroom shower had a lick we inform the front desk and housekeeping and nothing was done
The service from the lady serving breakfast was absolutely wonderful
Stayed in July 2023
Reviewed: 9 July 2023
Dixie
United StatesEverything was great. Could’ve used a larger pool but we went over the Fourth of July so expected it to be busy.
The staff was friendly (especially the cleaning staff) and the breakfast options were nice. Conveniently located for our universal trip.
Stayed in July 2023
Reviewed: 9 July 2023
Donna
United StatesBathroom door didn't shut properly but we understand the floor we were on is being renovated in July 2023. The upgrades should be great. Rooms could be a little bigger.
Breakfast was great! Great location to Universal Studios. More shuttle times would be great, especially in the evening.
Stayed in June 2023
Reviewed: 29 June 2023
John
United StatesRefrigerator did not work even on the highest setting but freezer did work For the price I paid for 1 night, refrigerator not working was unacceptable. Also bathroom sink was somewhat clogged and was very slow to drain water out.
Clean room and friendly staff
Stayed in June 2023
Reviewed: 4 June 2023
Normalina
MalaysiaThe shuttle bus service to Universal Studios was very good
Stayed in June 2023
Reviewed: 16 May 2023
Cormac
IrelandNo complaints
Accommodation was very well appointed
Stayed in May 2023
Reviewed: 9 May 2023
Marketa
Czech Republicwe really didnt like the plastic cups and plates during breakfast. also the breakfast has a poor choice. althou we likes the waffels.
good location, very near to Universal studios. Parking.
Stayed in May 2023
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