377 Western Avenue , Augusta, 04330, United States
#3 of 11 hotels in Augusta
Guests' ChoiceBased on 160 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
8.9
Value for money
8.2
Free WiFi
9.5
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End of dialog contentReviewed: 17 August 2024
Anita
United StatesConvenient location. Good breakfast. Breakfast staff very helpful and busy cleaning and preparing food. Quiet rooms. Space was very comfortable for 2 people.
Stayed in August 2024
Reviewed: 4 August 2024
Mark
United StatesThe shower soap dispensers did not work, the bed pillows were very small.
The facility was clean, check in and out was easy, good breakfast.
Stayed in August 2024
Reviewed: 29 July 2024
Adam
Netherlands* Breakfast wasn’t amazing (over the 4 nights, eggs were lacklustre, juice quite watery, etc.)
* Nice, spacious, clean, comfortable rooms * Great parking * Great pool and gym * Helpful staff * Good location to get around Augusta and surroundings if you have a car
Stayed in July 2024
Reviewed: 27 July 2024
Judi
United StatesIt was difficult to get onto the highway. Also I did not like sweet potatoes for breakfast nor not having other healthier meat options.
It was very clean and had large rooms.
Stayed in July 2024
Reviewed: 18 June 2024
Ericka
United StatesRoom had some splatter of stuff on the walls. The pool room was small. No hot tub. And very hot. But the pool was refreshing because the room was so hot.
Convenience of location and the suite was very nice and spacious
Stayed in June 2024
Reviewed: 18 April 2024
Patricia
United StatesThe location requires cat to visit the city
Amazing kindness of the crew, they are lovely with pets and the cleanness of the hotel is outstanding!
Stayed in April 2024
Reviewed: 5 February 2024
Crystal
United StatesLots of dust on lamps, I had to jiggle handle on toilet to stop it from running, sink was extremely slow empty down the drain and I found a pair of socks under one of the bedside tables from a previous guest.
Location, breakfast options, amenities in the room, staff were all very courteous and pleasant
Stayed in February 2024
Reviewed: 3 January 2024
Michael
United StatesThe pillows on the beds were awful. Bed was very comfortable but the pillows, No!
We had a kitchenette, and loved the extra seating areas.
Stayed in January 2024
Reviewed: 28 December 2023
Ann
CanadaI don't know why your hotels always ruin the experience by offering horrible coffee ☕ and tasteless food. If just one chain would have fantastic coffee ☕ and food l would always book with them.
Very comfortable nice staff and great 🛏️ bed
Stayed in December 2023
Reviewed: 30 September 2023
Freyman
IsraelThe workers were not nice and welcoming
Spacious and comfortable room. Locates near convenient stores and gas stations.
Stayed in September 2023
Reviewed: 30 September 2023
Marinett
CanadaVery spaciois room and toilet with kitchen/dining
Stayed in August 2023
Reviewed: 16 August 2023
Josh
United StatesBeds were not so comfortable.
Spacious Rooms, great breakfast options. Friendly staff
Stayed in August 2023
Reviewed: 8 August 2023
Helen
Canadabreakfast
disappointed in breakfast- stayed with granddaughter in a junior suite. Pull out bed was springy; staff very helpful to provide extra blankets to try to cushion her.
Stayed in August 2023
Reviewed: 26 July 2023
Patsy
CanadaThe front desk staff did not know what they were doing. The night staff were excellent the day staff front desk did not.
The room was so clean and spacious.
Stayed in July 2023
Reviewed: 8 July 2023
Maryline
United StatesThe only thing I didn’t really like about it was late at night they had other visitors at the outdoor fire pit and they were extremely loud and drunk. The fire pit was right outside our room window so we could hear them and they woke my son up.
Room was beautiful, indoor pool and the breakfast was really good! The price of the suite we got was really affordable, it was cheaper then any other regular room we found anywheres and had a stove top so we didn’t always have to eat out.
Stayed in June 2023
Reviewed: 13 May 2023
Kim
United StatesAir conditioning was very loud all night.
Beautiful hotel. Bed was very comfortable.
Stayed in May 2023
Reviewed: 24 April 2023
Fred
United StatesNever had to call for cleaning of the room between nights. What a surprise to see that no one had come to clean, change sheets and not provide new towels. I had never been at a hotel or resort that required a scheduled cleaning appointment.
Location was perfect. Breakfast was nice with plenty of gluten free items that my wife needed due to a sensitive allergy.
Stayed in April 2023
Reviewed: 31 March 2023
Robert
United Statesconsiderable noise in the morning-children running and talking loudly in the corridors despite do not disturb/sleeping markers on numerous doors.
nice middle priced hotel. our second stay at this property. clean, comfortable, accommodating staff, decent breakfast.
Stayed in March 2023
Reviewed: 3 January 2023
Simon
CanadaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 22 December 2022
Kathleen
United StatesWe don’t like or understand the intent of the owl picture over the toilet. If anything, it doesn’t make you feel welcome in the bathroom! Suggest getting rid of them.
Breakfast was good, but not exceptional. Sometimes the food was too cool or dry.. The location was convenient.
Stayed in December 2022
Reviewed: 12 November 2022
Colleen
AustraliaStaff should wear clothing to identify that they are staff.
Convenient
Stayed in November 2022
Reviewed: 7 September 2022
Demet
United Statesa towel and a pillowcase had torn parts in them. I got replacements for them.
location is very convenient and has a lot of shopping and restaurants close to it. parking is great and staff is friendly. rooms are amazingly big and have a full-size fridge, stove, microwave and dishwasher.
Stayed in August 2022
Reviewed: 6 September 2022
Jacqueline
United StatesThe ac unit didn’t run when you wanted it to. The entire thing was off. I’ve stayed here several times over the last 5 years, so I know how it’s supposed to work. I stayed on the 4th floor, and had to deal with a dog barking. Extremely rude!! Who lets a large dog stay up on the 4th floor. Super disappointed!! Not worth the money.
Location
Stayed in September 2022
Reviewed: 22 August 2022
Christine
United StatesThe furniture was a bit worn.
I liked having a kitchenette.
Stayed in July 2022
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