Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Maine hotel reviews
  4. Augusta hotel reviews
  5. Reviews of Homewood Suites By Hilton Augusta

Reviews of Homewood Suites By Hilton Augusta 3 stars

377 Western Avenue , Augusta, 04330, United States

#3 of 10 hotels in Augusta

Guests' Choice

Review score

Based on 163 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    9.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 18 June 2024

    9.0
    Overall great and would stay again.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room had some splatter of stuff on the walls. The pool room was small. No hot tub. And very hot. But the pool was refreshing because the room was so hot.

    Convenience of location and the suite was very nice and spacious

    Stayed in June 2024

  • Reviewed: 18 April 2024

    9.0
    Amazing crew, pet friendly and outstanding cleaness
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location requires cat to visit the city

    Amazing kindness of the crew, they are lovely with pets and the cleanness of the hotel is outstanding!

    Stayed in April 2024

  • Reviewed: 5 February 2024

    9.0
    All in all very good
    • Business trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights

    Lots of dust on lamps, I had to jiggle handle on toilet to stop it from running, sink was extremely slow empty down the drain and I found a pair of socks under one of the bedside tables from a previous guest.

    Location, breakfast options, amenities in the room, staff were all very courteous and pleasant

    Stayed in February 2024

  • Reviewed: 3 January 2024

    8.0
    Would come again.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    The pillows on the beds were awful. Bed was very comfortable but the pillows, No!

    We had a kitchenette, and loved the extra seating areas.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    9.0
    Horrible coffee ☕ and tasteless food
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I don't know why your hotels always ruin the experience by offering horrible coffee ☕ and tasteless food. If just one chain would have fantastic coffee ☕ and food l would always book with them.

    Very comfortable nice staff and great 🛏️ bed

    Stayed in December 2023

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The workers were not nice and welcoming

    Spacious and comfortable room. Locates near convenient stores and gas stations.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    9.0
    I will always stay in this hotel each time I head back to Canada from NJ
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very spaciois room and toilet with kitchen/dining

    Stayed in August 2023

  • Reviewed: 16 August 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Beds were not so comfortable.

    Spacious Rooms, great breakfast options. Friendly staff

    Stayed in August 2023

  • Reviewed: 8 August 2023

    7.0
    Nice stay but eat early!
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    breakfast

    disappointed in breakfast- stayed with granddaughter in a junior suite. Pull out bed was springy; staff very helpful to provide extra blankets to try to cushion her.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    9.0
    Great stay.
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The front desk staff did not know what they were doing. The night staff were excellent the day staff front desk did not.

    The room was so clean and spacious.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Over all the place was pretty good. I’d stay their again especially for the price we paid.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only thing I didn’t really like about it was late at night they had other visitors at the outdoor fire pit and they were extremely loud and drunk. The fire pit was right outside our room window so we could hear them and they woke my son up.

    Room was beautiful, indoor pool and the breakfast was really good! The price of the suite we got was really affordable, it was cheaper then any other regular room we found anywheres and had a stove top so we didn’t always have to eat out.

    Stayed in June 2023

  • Reviewed: 13 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning was very loud all night.

    Beautiful hotel. Bed was very comfortable.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    8.0
    We did enjoy our stay.
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights

    Never had to call for cleaning of the room between nights. What a surprise to see that no one had come to clean, change sheets and not provide new towels. I had never been at a hotel or resort that required a scheduled cleaning appointment.

    Location was perfect. Breakfast was nice with plenty of gluten free items that my wife needed due to a sensitive allergy.

    Stayed in April 2023

  • Reviewed: 31 March 2023

    8.0
    great mid priced hotel in a good location
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    considerable noise in the morning-children running and talking loudly in the corridors despite do not disturb/sleeping markers on numerous doors.

    nice middle priced hotel. our second stay at this property. clean, comfortable, accommodating staff, decent breakfast.

    Stayed in March 2023

  • Reviewed: 3 January 2023

    8.0
    • Leisure trip
    • Group
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 22 December 2022

    8.0
    Convenient location, comfortable accommodations, large room size. We will stay again.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    We don’t like or understand the intent of the owl picture over the toilet. If anything, it doesn’t make you feel welcome in the bathroom! Suggest getting rid of them.

    Breakfast was good, but not exceptional. Sometimes the food was too cool or dry.. The location was convenient.

    Stayed in December 2022

  • Reviewed: 12 November 2022

    8.0
    convenient for our trip to Acadia
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Staff should wear clothing to identify that they are staff.

    Convenient

    Stayed in November 2022

  • Reviewed: 7 September 2022

    9.0
    this is a dependable good property to stay at in Augusta.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    a towel and a pillowcase had torn parts in them. I got replacements for them.

    location is very convenient and has a lot of shopping and restaurants close to it. parking is great and staff is friendly. rooms are amazingly big and have a full-size fridge, stove, microwave and dishwasher.

    Stayed in August 2022

  • Reviewed: 6 September 2022

    7.0
    Okay…
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The ac unit didn’t run when you wanted it to. The entire thing was off. I’ve stayed here several times over the last 5 years, so I know how it’s supposed to work. I stayed on the 4th floor, and had to deal with a dog barking. Extremely rude!! Who lets a large dog stay up on the 4th floor. Super disappointed!! Not worth the money.

    Location

    Stayed in September 2022

  • Reviewed: 22 August 2022

    8.0
    Very convenient location off the highway and close to a grocery store and other amenities.
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The furniture was a bit worn.

    I liked having a kitchenette.

    Stayed in July 2022

  • Reviewed: 28 July 2022

    8.0
    The feeling of luxury in a city where you don’t expect it.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My only disappointment was the pillows on the bed. They were half sized, literally as though a pillow was cut in half. it was difficult to make them comfortable.

    The king suite was exceptional with a kitchenette and living space. the shower had two heads, which always feels luxurious! it was a very comfortable stay. Also, while we didn’t use them, the pool and fire pit area looked very clean and nice!

    Stayed in July 2022

  • Reviewed: 3 July 2022

    9.0
    very satisfied-would stay again
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    you could hear the people gathering in rear parking lot to smoke, 2 employees were upset about a customer evidently giving a bad review so they were complaining loudly while serving breakfast in front of other guests-very unprofessional

    clean,friendly, full kitchen great bed, excellent breakfast

    Stayed in July 2022

  • Reviewed: 20 June 2022

    9.0
    Great room! Very clean accommodations.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was OK. Food not very hot.

    Room was spacious and very clean.

    Stayed in June 2022

  • Reviewed: 18 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    noise from other residents. pool was so busy chose not to use it.

    spacious, staff nice

    Stayed in April 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!
gogless