8630 Duncan Ave, McCandless Township, PA 15237, United States
#2 of 2 hotels in McCandless Township
Guests' ChoiceBased on 194 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.0
Free WiFi
7.3
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End of dialog contentReviewed: 2 September 2024
Sam
United StatesThe hotel permits guests to travel with their pets. I understand this is a service that many people appreciate. However, the guests in the room next to ours had a small dog that barked a good bit. I could not hear it inside our room... the walls must have muffled the sound... but anytime I stepped into the hallway, the dog sensed it and stood inside the door of their room barking. I think, if the hotel continues to allow that service to guests, it would be beneficial to place guests with pets in one area and those without in another.
The hotel is located very close to local attractions... Ross Park Mall, Dave and Busters, etc. It is a short drive from Pittsburgh. The staff were friendly and helpful. The hotel itself was clean and welcoming. The room was very clean and comfortable. The free breakfast was very good. Overall, it was a wonderful experience.
Stayed in September 2024
Reviewed: 28 August 2024
Nicole
United StatesIt wasn't clean enough. The sliding bathroom door was broken and wouldn't close all the way (track seemed crooked). Shower was too nasty to use (sticky dirt and hair in it). I had to clean all surfaces of the room with sanitizing wipes and had to clean the fridge and microwave before using them. The pool had (hopefully) dirt in it, with wads of gum laying around the pool area. Smelled strongly of marijuana at the entrance. The breakfast and coffee could have been better. The tv was too bright to fall asleep to, with no way to adjust the brightness. I paid extra for internet but it still kept losing the signal.
Very thankful they had a full sized microwave and refrigerator, but I had to scrub them out before use as they were dirty. The cups and cooking utensils didn't look clean, but they were available with a sink, dish soap, and a dishwasher I never opened. There's a good amount of shelf space, a roll-out table and desk chair. Nice sized room & bed with a pull-out couch. Pet friendly. Staff was friendly as well.
Stayed in August 2024
Reviewed: 6 July 2024
James
United StatesThe breakfast staffs efforts were not the greatest, which may have been one dude with sandles for footwear at work and guests or someone parking in the right of way in front of the hotel. The breakfast was often empty of food, cereal, and empty orange juice dispenser. It didn't seem to matter the time, but definitely going 30 minutes before breakfast ends means you won't get any.
The location of the Hotel is close to everything you need and easy to get to the City if you know how to navigate the local roads.
Stayed in July 2024
Reviewed: 4 July 2024
Jonathan
United StatesBreakfast wasn’t the best and not much variety and went to get more 10 mins before closing time and they shut it all down early
Bed comfortable
Stayed in July 2024
Reviewed: 30 June 2024
Jonna
United StatesMicrowave didn't work. Was offered another room but we already unpacked.
Great location. Great staff. Nice pool. Outside fire pit and tables were nice.
Stayed in June 2024
Reviewed: 25 June 2024
Shalina
United StatesThe linen wasn’t as comfortable as I would’ve liked but it was clean.
The property was clean the staff was wonderful.
Stayed in June 2024
Reviewed: 21 March 2024
Shanon
United StatesI went to get ice and mold came out of the machine. Had to change one of my rooms, the internet said that it would be available.
Clean and spacious rooms.
Stayed in March 2024
Reviewed: 15 March 2024
Barbara
United StatesI had to go ask for toilet paper You could the floors were not swept/vacuumed No soap in the bathroom to wash hands
Location from passavant hospital The front staff Room was large & comfortable The kitchen
Stayed in March 2024
Reviewed: 30 December 2023
Roger
United StatesNothing.
It was good. Could offer a better selection.
Stayed in December 2023
Reviewed: 5 December 2023
David
United StatesHad a hard time with check-in and my towels were not changed, bathroom not cleaned daily and bed not made daily.
Property close to home where my sister was staying
Stayed in November 2023
Reviewed: 21 October 2023
Victoria
United StatesReplace towels more often.
Breakfast was pretty good. It was very close to the facility my friend lives in. Friendly people. Comfortable room.
Stayed in October 2023
Reviewed: 15 October 2023
Nicole
United StatesI had absolutely no soap in my shower, which was unfortunate because I was traveling for work. So to take a shower without soap was upsetting. I also took a picture to show there was nothing in the dispenser.
I checked in very late, so I appreciated that it was very well lit and welcoming.
Stayed in October 2023
Reviewed: 23 September 2023
Janet
United StatesBreakfast totally disgusting from couple tbsp of grounds in coffee, completely spoiled banana, English muffin sandwich was brick hard. Ugh
Room was great. Comfortable, clean
Stayed in September 2023
Reviewed: 20 September 2023
Renee
CanadaThere was a musty/very old smoke smell in the room. Enough that I went out and bought an air freshener.
The room was massive. I ended up getting an accessible room, so there was ample space. The kitchenette was fantastic to have, since I'm not a morning person and missed the hotel breakfast times.
Stayed in September 2023
Reviewed: 5 September 2023
Peg
United StatesWifi down (uncontrollable by hotel) US FLAG outside needs replaced...need to do better on that 😊 but at least you are flying one ..SEMPER FI
Great location Staff was extremely helpful Clean
Stayed in September 2023
Reviewed: 29 August 2023
Todd
United StatesPeople double parking in spots in the parking lot not enough parking
There was a gentleman at that went above and beyond his duties. I know this is booking.com but he deserves to be recognized. I will contact the Hilton and have them hopefully reward him
Stayed in August 2023
Reviewed: 19 August 2023
Peter
United StatesRoom 313 had a window blind that looked like it was out of a %39.95 motel. It was in VERY bad condition. For me the room was over priced as I did not need the kitchen. This is written in the wrong spot, it should be in the next spot.
Stayed in August 2023
Reviewed: 13 August 2023
Monica
CanadaThe business area computer was not working for the entire period we were there. I believe the note of apologies taped on the screen has been there for a while. Annoying...
Remote, quiet location, but still easy access to highway and not far from downtown. Proximity to shopping and restaurants within walking distance. Breakfast area is pretty small, especially when the hotel is full, but food is varied and fresh, plenty of choices.
Stayed in August 2023
Reviewed: 7 August 2023
John
United StatesNothing
Very clean and service desk staff were very friendly and welcoming. Free parking
Stayed in August 2023
Reviewed: 6 August 2023
Patricia
United StatesWhen we arrived, our kitchen area was sticky, with a serving dish (dirty) left in the dishwasher. Rest of suite was pretty clean. Would have been nice to have a table where two people could eat meals together--as it was, one of us sat at the sofa and ate at the coffee table, the other used the desk and chair. Lots of choices for breakfast, but not enough healthy items.
Since we were visiting Pittsburgh North for a week, appreciated having the full kitchen (with dishes and utensils, dish soap, paper towels, etc. but no pots/pans). Room was quiet, bed was comfortable. The exercise room and free laundry were a bonus. Downtown was an easy 20-30 minute drive in one direction; North Park/Hampton/Gibsonia/Hartwood about the same. Trader Joe's and a variety of restaurants within walking distance; Giant Eagle a few minutes away by car. Staff was very helpful and friendly. We had a discrepancy in our final bill and staff/manager were helpful and professional.
Stayed in July 2023
Reviewed: 26 July 2023
Philip
United StatesNeeds to be more clean
Location
Stayed in June 2023
Reviewed: 24 July 2023
Marc
United Stateswe stay at home2suites a lot (HH members) this one felt worn out and for some reason the breakfast didn’t seem to have it together. we also stay at hampton inns and the breakfast is so much nicer!
location was convenient for us.
Stayed in July 2023
Reviewed: 30 June 2023
Christine
GermanyBreakfast was not as good as it was in another H2Suites. Oatmeal had no toppings available, as I need to eat glutenfree, there were just a few options. Plain yoghurt and fruits were missing, and all the cups and plates were made of plastic. I would love to see more sustainability, not only with the towels.
I was a little surprised that the standards are not the same at all H2Suites. The staff at breakfast was very nice and explained almost everything.
Stayed in June 2023
Reviewed: 19 June 2023
Carl
United StatesRelied on business center computer and equipment. Was inoperable for entire week at property. Had to rent a computer to get work done.
Lisa was outstanding. Rest of staff was blah. Not very warm or welcoming. But Lisa made the entire visit worth it. She should teach customer service to the rest of the front desk staff, including supervisors.
Stayed in June 2023
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