The windows are closed fully

Location, Terrace, there is all necessary.

Stayed in February 2024

The sofa needs to be repaired, makes noise when you move in it

It was close to Vatican

Stayed in July 2023

Keys didn't work. Instead to use main entrance, I have to use another entrance with a huge stair that made us very uncomfortable when we had to leave the place.

Location. Very close to the Vatican

Stayed in April 2023

It was very difficult to access. The road is one-way and steepy

It was very near St. Peter’s Basilica, walking distance

Stayed in February 2023

We were told that it was accessible as one of our party has a mobility issue but it very much wasn't, its only accessible by going up a very steep hill or down many steps. It also wasn't very well maintained

The location was central

Stayed in September 2022

Very poor communication with the owner, never got told to use WhatsApp until the last minute when hardly any power left on my phone for the only intructions coming as a video to get the key from a flower pot. Never met the owner who was supposed to take our passports photos. She hanged up on me 3 times and we waited 40 min to get in without clear instructions. Even checking out instructions came too late . Owner said to leave the keys on the table but it was not possible to leave the place without the 5 keys you need to get in and out through all the doors. It felt like the owner or manager hasn't been to the place before.

Good location good master bed

Stayed in October 2022

Very good location

Stayed in August 2022

The flat is in -3rd floor from the street level with windows to inner block. Even when the street was frequented during the afternoon someone broke into our car and stole almost all our things. Parking is possible only on the street.

Stayed in August 2021

The Wi-Fi connection. Sometimes it disconnects. You have to enter 5 doors to go to your apartment.

The price and the location.

Stayed in September 2021

- The appartement smells of mold - The cleaning isn't good enough and the table cloth outside is directly filthy - The apartment is very run down and would need renovation - Not enough glasses and other kitchen equipment - Only 3 kitchen chairs and only 1 outside - all very uncomfortable  - 5 doors/gates to pass to get to the apartment - if you follow the hosts directions (Tips to guests: If you follow the hosts video how to get to the apartment, you use the keys in following order: blue - yellow - "shiny" - pink - big (apartment door)  The yellow key can be a bit tricky. Insert the key and then pull it out very slightly, and it should work.  You don't have to use the hosts video how to get to/from apartment. If you take left leaving the apartment, you have a shortcut to Via delle Fornaci. You will have to pass a high staircase, though.) - No change of towels for 8 nights - Not enough toilet papper - Very filthy spunge for washing dishes - The washing machine belongs in the scrap yard  - No kitchen towels  - The bed sofa is uncomfortable and noisy - The double bed is very hard, like sleeping on a ironing board - The host was very unhelpful when we needed help with taxi to the airport 

+ Good location close to the Vatican + A place to sit outside (but only one chair)

Stayed in October 2023

not clean, no kitchenet, very interior, no hot water.

no break fast provided. location very interior.

Stayed in August 2023

Please don’t bring your family here!! I brought my four kids here and i immediate regretted it. Even though it was so close to the Vatican, it was not clean, it has black mold, the dishwasher does not work, the washer for clothes is not working and spilled water when you opened it. You put your clothes, no matter the program after hours of waiting you open it and the water pipes spill water out like a River and the clothes aren’t even clean. my family spend hours cleaning it with our own towels. We called Serena and they did not have the decency to leave more towels, and left us with no cleaning products. the kitchen does not have the basic necessities, not even dish clothes dry the dishes. When we had issues, Serena was very unhelpful. My kids and I left with congestion from the black mold. The beds were questionable and we were so disgusted to sleep on them. The place was horrible in and out . When we first arrived, We waited for them to show up with the keys, but it took hours in the heat of summer.

Nothing at all

Stayed in June 2023

Owner didn't follow through. She didn't send directions how to get there and it was hard to find even with google maps. Beds were uncomfortable. The water pressure was horrible and we didn't have hot water all week, despite the owner telling us there was. I messaged her about it every day for a week, but no change. There is a huge set of stairs to climb every time you leave the apartment. Fortunately my kids are up for lots of leg workouts. It was rough.

Ac was great. General location was good. Owner helped us check-in early, which was appreciated.

Stayed in June 2023

Everything was good

Nice

Stayed in February 2023

- old/rusty furnitures - smelly/moldy room - you can hear the gushing water outside the bathroom - used covers of comforter - lack of kitchen furnitures - difficult to reach the house

very close to the Basilica, many stores and restaurants near the place

Stayed in September 2022

-1st the owner is not on-time ! told me that she is coming in 10 min, I waited 1 hour under the rain ! -2nd it was not clean ! the sheets and the duvet were not clean ! it was smelling bad, I asked the owner to provide clean material she refused ! -3rd the location is not convenient ! it was high up ! lot of stairs to reach the building

Nothing ! not similar to the photos and description !

Stayed in September 2022

DON'T STAY THERE! UNSAFE! The apartment is very filthy and extremely worn out. And your car will get broken into like ours (read the reviews for more theft victims amongst the guests) when you use the recommended parking space mentioned by the owner. Everything was terrible: the lack of hygiene, the communication with the unwilling host, the poor condition of the property itself. The photographs are deceitful. Even the location was disappointing, though close to the city center the apartment is at the top of a high hill, very difficult to reach. Within the hour after checking in, all of our luggage was stolen by breaking the rear window of our car. This is a very common phenomenon in the particular area as we found out later by friendly residents of the apartment complex as well as by the police. The host seems conveniently unaware of such well known criminal activities. Rather suspicious that the host insisted on our parking our car just outside the apartment and her laconic reaction afterwards.

Stayed in August 2022

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Stayed in January 2023

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Stayed in December 2022

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Stayed in December 2022

There are no comments available for this review

Stayed in May 2022

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in February 2022