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Reviews of Holiday Inn Portsmouth, an IHG Hotel 3 stars

300 Woodbury Avenue, Portsmouth, NH 03801, United States

#13 of 24 hotels in Portsmouth

Guests' Choice

Review score

Based on 168 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 2 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • 1 King Bed Standard Top Floor
    • Stayed 3 nights
    • Submitted via mobile

    Room was big and comfortable. Within walking distance of most things you'd need. Staff were super helpful and friendly.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Coke machine didn’t work and took my money.

    Not a fan of the breakfast

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Amazingly comfy beds, good food - loved the onsite bar.
    • Business trip
    • Group
    • Standard King Room
    • Stayed 7 nights

    A set of steps to the Roundabout Diner would be great - we alternated breakfast/dinner at the hotel and there and had to get down a steep and uneven slope.

    Good breakfast - not too big for us British folk! Location great as it's in walking distance from Downtown Portsmouth and a 5-7 min car journey to the office.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Comfortable 1-night stay in a convenient location.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    A little outdated but clean. Had a room that looks a little more recently updated vs the rest of the hotel. Bed was very comfortable and bathroom was clean, which are the most important things.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    7.0
    It was pricey but we’d stay again
    • Leisure trip
    • Couple
    • 1 King Bed Standard Top Floor
    • Stayed 2 nights
    • Submitted via mobile

    Pillows are not comfortable

    Easy to get to. Restaurant is nice. Rooms are spacious and clean

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 1 night

    Met my expectations for this stay!

    I didn't eat breakfast there this time. Walked over to Roundabout Restaurant, only because this is the place we've eaten there every time we visited the Portsmouth area.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 1 King Bed Standard Top Floor
    • Stayed 2 nights
    • Submitted via mobile

    Worse ever employee to not check in and check out. I've never seen such poor quality

    Clean efficient well priced

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Our stay was short but the room was comfortable, clean and spacious.
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The horrible smell in the hallways

    We had a late check in and the staff were very nice and helpful. Check in was easy. They have a bar that stays open until 11am. They have the pool which is indoors which is nice as well bc if you haven't experience ld the ocean water in Maine or NH you will appreciate the pool. However, the hallways and the elevator had an unbearable strong smell; it literally smelled like burnt rubber or some of the sort. At first I thought it was just near the elevator in the lobby but as we got to our floor it hit us hard. Powerful smell. The next morning same thing. I'm not sure what the smell is but it is not pleasant. The bed is comfortable. But the pillows… i woke up with a severe kink in my neck. The bathroom was nice and clean. No issues with the room and the smell from the hallway did not linger into the room, thankfully.

    Stayed in August 2024

  • Reviewed: 25 July 2024

    9.0
    Comfortable bed, clean good location
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Clean , friendly staff

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    Good option but not central to town.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights

    There was confusion about breakfast--my rate did not include it, but I was offered a voucher for additional funds at checkin. When I went to breakfast, they said I was not entitled to the voucher so it cost me almost double. Air conditioning unit was a bit loud.

    The location is just beyond walking distance from town, along the highway. My room faced the back of the building so noise wasn't an issue. The breakfast was to order, not buffet. Coffee was good and I liked having the Keurig, fridge and microwave in the room. The pool is in its own room in the parking lot accessed by an underground tunnel. It was big enough with everything you need--lots of seating and tables, and clean towels.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    8.0
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Only one elevator for entire place. Pool area was extremely hot and had a chemical odor

    Rooms were very clean as well as the entire facility

    Stayed in July 2024

  • Reviewed: 6 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There was not any clean pool towels

    It was. 5 minute drive to downtown Portsmouth and a 20 minute drive to Hampton Beach!

    Stayed in July 2024

  • Reviewed: 28 May 2024

    9.0
    Lovely hotel with friendly staff and great facilities
    • Leisure trip
    • Solo traveller
    • 1 King Bed Standard Top Floor
    • Stayed 2 nights
    • Submitted via mobile

    Location is a little out of town which is fine if you have a car or don’t mind walking. It’s about 30 minutes to downtown.

    The hotel was clean, very comfortable with excellent facilities in the room - coffee machine, fridge, microwave.

    Stayed in May 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Our stay was a quick overnight on the way home from our travels. We booked on an app, arrived 20 minutes later and checked in. The hotel seems to have just been renovated so the elevator coverings were up and the building had a new smell. Something you would expect with new renovation. Our room was extremely clean. We didn’t require much because we only stayed one night. We didn’t eat on the premise because I was looking for for options than what was provided on site so we ate next door. I would highly recommend this location.

    Stayed in March 2024

  • Reviewed: 3 January 2024

    8.0
    Great all around
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, very clean and comfortable beds.

    Stayed in January 2024

  • Reviewed: 13 November 2023

    9.0
    A nice stay.
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Didn't like that there was only one light switch on the outside of the bathroom. There should be one more inside the bathroom as to not disturb the other person sleeping in the bedroom when turning on the light during the night.

    Everything was very nice. Had a good sleep.

    Stayed in November 2023

  • Reviewed: 28 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant food was ok but wait time for food was very excessive. After our one and only meal we went elsewhere.

    Location

    Stayed in October 2023

  • Reviewed: 15 October 2023

    9.0
    comfortable and affordable
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing negative. I have no bad things to say

    It's my new 'go-to' hotel in that area. It's convenient to all areas of interest, airports and major highways. It has very home away from home feel.

    Stayed in September 2023

  • Reviewed: 8 October 2023

    9.0
    everything is fine
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    shower water was little small

    The room is good large and comfortable we have coach and a little table

    Stayed in October 2023

  • Reviewed: 7 September 2023

    7.0
    We were very pleased 😁
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Bigger breakfast menu??

    We loved the beds. Room was clean. Hotel was close to the beach we wanted.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds and Mobility Accessible Transfer Shower
    • Stayed 1 night

    Great Staff and the dining room served a very nice breakfast.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    Very good overall disappointed about the pool
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 7 nights

    The pool was not available. Work was being done on it. Was not informed before checkin

    Breakfast was very good. Location was perfect close to shops and portsmouth.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 5 nights

    The room refrigerator was very small AND inside a cabinet which kept in the heat regardless of the vent holes. Take the refrigerator out of the cabinet and use a larger unit. Also, could have placed a menu to the restaurant included in the room, or at the very least, have a link to the menu. I wanted to visit the restaurant but didn't know what was on the menu and prices.

    I was shocked to find that breakfast (or continental breakfast) was not included in my stay! At the price paid I should have been afforded complimenatry breakfast.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Super slow to get an elevator every time

    The room, prompt helpfulness of front desk when needed batteries for remote

    Stayed in July 2023

Showing 1 – 25

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