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  5. Reviews of Holiday Inn Express Hotel & Suites Circleville, an IHG Hotel

Reviews of Holiday Inn Express Hotel & Suites Circleville, an IHG Hotel 2 stars

23911 US Route 23 South, Circleville, OH 43113, United States

#2 of 4 hotels in Circleville

Guests' Choice

Review score

Based on 251 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 31 August 2024

    9.0
    Overall a nice stay.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    In the breakfast area, it would be nice if the butter packets were of a softer spreading consistency. The butter was very hard which makes a mess when trying to spread toast, pancakes etc.

    The bed was very comfortable!

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Extra Floor Space
    • Stayed 1 night
    • Submitted via mobile

    Pool could have been warmer, no weights in the gym

    The breakfast was amazing

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    It was ok, wasn't there but to sleep.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    No bacon, gravy was bland.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    8.0
    Wet carpet and dirty shower
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness of the room

    Everything was wonderful except the room needed to be a lil cleaner and the room smelled musty. I Sure the carpet was damp

    Stayed in July 2024

  • Reviewed: 6 July 2024

    8.0
    Great location, clean. Check is at 11am not 9!!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Extra Floor Space
    • Stayed 1 night
    • Submitted via mobile

    Very humid in the room when first walking in. Cleaning staff began knocking on the door at 9am.

    Clean roomd

    Stayed in July 2024

  • Reviewed: 22 June 2024

    7.0
    It was nice...no major issues.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The carpet in hallway was very dark & lumpy in places. It was a little difficult to walk on. And only 1 elevator. I can't imagine if it was busier crowding into one.

    Breakfast was very good. Nice variety.

    Stayed in June 2024

  • Reviewed: 29 December 2023

    9.0
    Over all great place to stay in good location staff was nice
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The snack room was a pain becasue it wasn’t regular vending machine had to go to desk to pay and is using a card you had to spend 10$ and when I tried to use cash they didn’t have change and no one there to give the proper change

    Clean and nicely decorated

    Stayed in December 2023

  • Reviewed: 17 November 2023

    8.0
    Comfortable room
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights

    slight odor in the room

    Nice selection of hot items, love the pancake machine and the cinnamon rolls

    Stayed in October 2023

  • Reviewed: 19 October 2023

    8.0
    We would definitely stay again.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    There wasn't much that we didn't like. The only thing that comes to mind is that the tv remote control was kinda gross and sticky. Other than that everything was great.

    The hotel was very clean. The pool was clean. The breakfast was excellent and the hostess was very nice and helpful. Everything met or exceeded our expectations.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    It was good,,,what we expected.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    The breakfast was good. Clean area.

    Stayed in October 2023

  • Reviewed: 28 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Change breakfast up a little bit maybe do some bacon instead of sausage everyday

    The staff was friendly it was in a good location to what we needed we stay here every time we are in circleville Ohio

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Mediocre on this occasion. Sadly booking at different establish for my November trip.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately my trip coming up in November I found myself booking with Hampton Inn across the street for two reasons. 1) the cost is almost $100 difference and 2) on my last trip up in Sept (Sept 6th /Sept 7th to be exact) I went down to the lobby to the small little "store" next to the front desk at approx 2 am give or take to grab a couple of snacks (the hotel had my card on file as always at check in for such expenses). I stood at the counter for quite a few minutes calling to the back for whoever was on night shift that night to charge the two candy bars to my card on file for my room. No one ever appeared. However 5 minutes after getting back to my room the night shift employee came knocking on my door loud enough the neighbors next door opened their door to see the commotion. When I used the peep hole to see who it was I called out and asked how can I help you to the young woman and without identifying herself she screeched you just left the gift shop i said yes i got 2 candy bars she announces back well you have to pay for those. At this point I'm pretty sure that she is an employee but has yet to identify herself so I kept the inside latched but open the door as much as it would give and responded through the door you have my Cardinal file you're supposed to charge it to my room there was no one there when I was there calling out for somebody. At this point she gruffed and walked away. I have a couple of issues with this after being in customer service for as many years as I have first and foremost especially that time in the morning you always identify yourself secondly if you saw me there and saw enough to know what room I went back to why did you not come out while I was there. I do understand that night shift does have secondary responsibilities housekeeping where laundry may be concerned that sort of thing. however your primary concern is customer service first and foremost.

    I stay every couple of months with my fiance (he works for UTE which is right next door) . Mariah on night shift and Sherry during the day are excellent!

    Stayed in September 2023

  • Reviewed: 1 August 2023

    9.0
    Great stay. Rooms were clean and staff did a great job cleaning each day we were there.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast looked great but we didn’t eat.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    it was great!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    fitness center was lacking equipment

    it was clean and the breakfast was great!

    Stayed in July 2023

  • Reviewed: 25 June 2023

    8.0
    We enjoyed our stay and the hot breakfast
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Extra Floor Space
    • Stayed 1 night
    • Submitted via mobile

    The outside was well cared for and the inside was clean.

    Stayed in May 2023

  • Reviewed: 24 June 2023

    8.0
    Almost perfect.
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Only thing that was annoying was that the shower head didn't work properly. The head showed signs of tarnish and corrosion. The water would only come out on the setting for the biggest holes, so the shower would either feel like you were using a garden hose (volume but no pressure, no spread) or at the end of a pressure washer (lot of pressure with not much volume). The outside rings of the shower head were totally gunk'd up. Disappointing after a long day working.

    The breakfast was great. My daughter loved the pancake maker. The area was clean and inviting and was well stocked with everything that was offered. The rooms were clean and comfortable. The desk employees were nice and I didn't have to wait long at the desk to be attended to.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Free breakfast was very good.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Extra Floor Space
    • Stayed 1 night
    • Submitted via mobile

    Still needs some updates-- like shower heads

    Breakfast was great with waffles, oatmeal, and warm cinnamon rolls. Have made some nice upgrades to room.

    Stayed in June 2023

  • Reviewed: 14 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The ice machines weren't working. Breakfast/coffee were not the greatest. There was a smell in the halls and right outside the facility

    Beds were comfortable. They provided nice amenities. Internet was pretty good

    Stayed in May 2023

  • Reviewed: 13 May 2023

    8.0
    it was a good stay but a little too pricey for 1 person
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Extra Floor Space
    • Stayed 5 nights
    • Submitted via mobile

    parking

    amenities

    Stayed in May 2023

  • Reviewed: 9 May 2023

    7.0
    I would stay again, but know to expect some glitches with the older facility.
    • Couple
    • Standard Queen Room with Two Queen Beds - Extra Floor Space
    • Stayed 4 nights
    • Submitted via mobile

    cold pool no hot water at breakfast broken mirror in bathroom elevator was being repaired son’s reservation for a second room was lost

    Hot breakfast

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Key problems but staff worked on problem worked 2nd day. Iron did not work.

    Staff nice. Room clean and roomy.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    air conditioner did not work well shower door didn’t stay closed tv remote didn’t work well

    Stayed in May 2023

  • Reviewed: 10 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    We were located near rooms with dogs and the dogs did bark and the folks occupying the rooms yelled around quite frequently in the early morning.

    Breakfast was very nice! Easy location in and out and staff was great.

    Stayed in April 2023

Showing 1 – 25

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