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  5. Reviews of Holiday Inn Express & Suites Allen Park, an IHG Hotel

Reviews of Holiday Inn Express & Suites Allen Park, an IHG Hotel 3 stars

9000 Enterprise Drive, Allen Park, 48101, United States

#1 of 6 hotels in Allen Park

Guests' Choice

Review score

Based on 803 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 17 June 2024

    10
    We've stayed a number of times now and will return every time we travel to Allen Park.
    • Leisure trip
    • Couple
    • Standard King Room - Communications Accessible
    • Stayed 2 nights

    Absolutely nothing, or perhaps the slamming of the heavy room doors after bedtime hours.

    We have stayed there before as we have family in Allen Park, and returned because we knew we would have a spacious room and a fantastic hot buffet breakfast to enjoy each morning. The bed was super comfortable and loved the walk-in shower.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Overall it was good experience to stay in Holiday inn
    • Leisure trip
    • Family with young children
    • Suite with Two Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness could have been better

    Overall the room met our expectations

    Stayed in June 2024

  • Reviewed: 13 June 2024

    10
    Mr. and Mrs. Vaughn
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    You won't be disappointed! Excellent stay & will definitely return when in the area.
    • Leisure trip
    • Couple
    • Standard King Room - Communications Accessible
    • Stayed 3 nights

    Perhaps the hotel could have a list of area restaurants that provide delivery to the hotel.

    We especially liked how clean & modern it was. Staff was excellent & friendly! Breakfast was good. We traveled to go to The Henry Ford Museum/Greenfield Village & the location was spot on! Very convenient - perhaps a 10-minute drive. The great design details of this hotel & our room were well thought out. We noticed and appreciated every little thing to make us feel at home. We were on the 3rd floor & the elevator was quick. We ordered pizza from Dominos one night & the delivery driver was prompt & very appreciative of a tip. Breakfast times were generous & the lady that serviced the area was very meticulous! Very clean! Bed was super comfy. Walk in shower was great! Very quiet!

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb cleanliness and comfort
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    I was very surprised. It's been years since I've stayed at a Holiday Inn. I've always known them to be an average at best hotel. I was pleasantly surprised by this location, it was a pretty exceptional stay. Completely clean, comfortable and a super friendly staff. Looking forward to next time.

    Stayed in May 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Our TV intermittently interrupted our program being viewed with an error message “Your TV does not support this program's content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program.”

    High-quality building products were used constructing the facility, especially the windows and doors. Breakfast food selection was diverse and of excellent quality.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 1 night

    The bathroom could have been cleaner. There were someone else's body hairs on the floor; several of them. There was a body hair on the toilet. There was a long hair stuck to the wall above the toilet. There was something stuck to the wall near the hair - like a small 'spit wad' of paper. There was also a dirty spot on the wall that appeared like it was partially wiped away.

    Friendly staff.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Relaxing
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, cleanliness and breakfast

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Pleasant stay
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights

    There were some minor stains on our bedsheet.

    The bed was comfortable and the room was big and clean. The staff were friendly. The breakfast was good with a lot of options. The hotel is in a safe area. We would come back again.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communications Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Chocolate milk at breakfast and more bagel/cream cheese options

    Dana at the front desk was so sweet when we checked in. We loved the service and how clean it was. The room was so bright, lots of light and the beds were comfortable.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Sam is very professional and very friendly and helpful. Thanks Sam!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very clean

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Everything good except for breakfast experience
    • Leisure trip
    • Family with young children
    • Suite with Two Beds - Non-Smoking
    • Stayed 2 nights

    The breakfast lady in the morning was rude and felt racist as she was very friendly with natives but appeared shouty and rude towards us. She spoiled the whole experience for us

    The facilities, cleanliness, breakfast, everything was as per expectations

    Stayed in April 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Garbage cans weren't emptied.

    Clean rooms and good service 👌

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Very nice and comfortable!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Free breakfast

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean Staff so nice And breakfast, excellent

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Would stay again!
    • Family with young children
    • Suite with Two Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Clean, comfortable beds

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    It was very clean and staff was accommodating! I really enjoyed it

    Stayed in January 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The bed was amazing. Breakfast was yummy! Loved The Shower, VERY Roomy. The Staff was great and always helpful. Made Our stay worth while..

    Stayed in April 2024

  • Reviewed: 29 March 2024

    10
    Comfortable room in a good location.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was OK, somewhat bland. Can't even be compared with European hotel breakfasts.

    Ideal location for us. Room was comfortable and clean.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Nice staff willing to accommodate any issues
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    location was far from my destination in the city. Nothing else could have been better though.

    Breakfast was good. The staff were amazing!

    Stayed in February 2024

  • Reviewed: 22 March 2024

    10
    The breakfast was good and the bed was very comfortable!! I would stay again!!
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 4 nights

    Nothing everything was great.

    The room and location was great!!!

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Very few choice of TV channels

    Very comfortable mattress & pillows, good breakfast. Good value of money

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Great hotel at an affordable price. Definitely recommend!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    There isn't anything that I disliked.

    Located within one mile from a huge shopping center. Plenty of food locations nearby. 15 min drive to downtown Detroit. The free breakfast is one of the best I've ever seen. Friendly staff that greet you and speak to you. Super comfy bed and pillows. Nice big walk in shower with dove shampoo, conditioner, soap, and lotion. Indoor pool. Really I couldn't have asked for anything more. I definitely recommend this hotel.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    10
    Great stay for me and the kids will visit again
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I couldn’t use the pool whole time I was there

    Cleanliness

    Stayed in February 2024

Showing 1 – 25

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