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  5. Reviews of Holiday Inn Express Waikiki, an IHG Hotel

Reviews of Holiday Inn Express Waikiki, an IHG Hotel 3 stars

2058 Kuhio Avenue, Waikiki, Honolulu, HI 96815, United States

#119 of 332 hotels in Honolulu

Guests' Choice

Review score

Based on 910 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 30 October 2024

    8.0
    Great location, great breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Partial Ocean View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was no restaurant or cafe for meals after breakfast.

    Location was awesome and the bar by the pool was great.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    9.0
    Great location with wonderful buffet breakfast
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Ocean View
    • Stayed 7 nights

    Nothing

    The breakfast has many choices and is very convenient to us.

    Stayed in September 2024

  • Reviewed: 14 October 2024

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Partial Ocean View - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are small

    Staff are friendly , good price hotel and buffet breakfast is good in the heart of Waikiki

    Stayed in October 2024

  • Reviewed: 5 October 2024

    7.0
    A pleasant week in Holiday Inn Express Waikīkī, perfectly positioned to access the beaches, restaurants and public trans
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds and Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Room was cramped.

    Great location and pleasant view from level 38.

    Stayed in October 2024

  • Reviewed: 28 September 2024

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast could do with fresh fruits/vegetables but would work as continental breakfast. Common facilities are poor - no pool bar, plain and boring.

    Check-in/check-out was amazing! Staff are very friendly, quick and easy check-in, flexibility of early check-in/check-out. Rooms were as pictured, quiet and comfortable, all necessary amenities were there. We had a good night rest.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 1 night

    AC was a little loud

    Breakfast was very good and free. Liked ceiling fan.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Room
    • Stayed 3 nights

    Breakfast was great.

    Stayed in August 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    Affordable, nice place to stay in Waikiki
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 4 nights

    Was great to have a free water dispenser at the lobby, but its sensor needs to be fixed as it kept shutting off even though the bottle wasn't full yet.

    Good location within walking distance to the beaches and shops. The room, although smallish, was modern with great facilities including a safe deposit box. The gym was great, so was the spa but the swimming pool is small for a hotel of this size. The breakfast was good with reasonable choices of food; queue system and staff were very efficient during the busy periods.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    8.0
    A wonderful stay
    • Leisure trip
    • Family with young children
    • King Room with Partial Ocean View - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I wish they had a balcony or special room with a balcony.

    I loved the breakfast it felt like 🏡 home. I loved walking distance to the beach ⛱️ I loved the area and the view from the room.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    Had a good experience none the less.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Partial Ocean View - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    House cleaning staff could do better to clean the room. Some staff told me " Sorry I'm about to go on my break so I can't clean your room today"

    Clean facility and free breakfast.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room with Ocean View
    • Stayed 7 nights

    Should have better breakfast with real eggs and meat

    Stayed in August 2024

  • Reviewed: 28 May 2024

    7.0
    Weekend trip
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    This hotel saddened me as we used to stay here a lot about 5 or 6 years ago whenever came for a short vacay. But it changed I guess. Room itself was small, bathroom fits one at a time, even with that, everything is less than arms length to toilet, sink and tub. Bed was soft and comfy though. We drove up to the front by bell man to ask about parking. Our vehicle was on the larger side, Expedition, bellman stood by the vehicle window and told us to go ahead and enter the parking garage and find a spot. He didn't warn that it was tight, had low ceiling, max clearance was 6'3". Our expedition got scratched, part of the top so we had to reverse right away. Front desk later said, oh no, only the first 4 stalls at the entrance of parking garage would fit larger vehicles but it would still be very tight, not sure why we weren't told that when bell man and security was right by our vehicle. That was quite upsetting. We were told to find street parking or walk about 4 blocks away to park at a parking garage. Front desk staff were great, real nice and informative and mentioned how their parking garage is super low and tight so wouldn't recommend unless renting a smaller vehicle. That was a downer for sure when your willing to pay dialy rate but your hotel can't accommodate you. Had to search for parking every evening when we returned from a day's activity, which was time consuming when you're already tired and ready to wind down. We did street parking, which was metered. Can use card or coins. Free breakfast was good, not great. Pretty okay choices for the price.

    Location is great, short walk to popular Waikiki sites. Bed comfortable. Front desk staff were friendly and nice.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    A Great Stay!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Partial Ocean View - Non-Smoking
    • Stayed 1 night

    Breakfast was included in stay. Plenty of activities for kids in the pool area. Room was comfortable. Staff were very accommodating.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 1 night
    • Submitted via mobile

    the room was too small. The breakfast buffet doesn't have much fruit options, and the variety wasn't very good.

    The staff was great, very helpful and kind.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Highly satisfied, will stay there again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Partial Ocean View - Non-Smoking
    • Stayed 9 nights

    I don't really like paying $34.00 resort fee considering I did not use the pool or the gym.

    Location was excellent - right in downtown Waikiki. Room could use a facelift (like newer carpet), but overall, beds were comfortable and sheets were fresh and clean. Breakfast was generous. Loved the tomato basil soup and the fact that they had hot oatmeal everyday was a bonus. Happy that they also served decaf coffee and 4 kinds of juice! Nice egg omelette patties.I

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and City View
    • Stayed 4 nights
    • Submitted via mobile

    A standard room for 3 people was really(!!) small. Parking was available for $47 dollar per night but you had to get there early to get a spot. Breakfast was good but if you wanted to sit outside, the pigeons didn’t let you eat in peace; they were everywhere. Also, it was hard to find a table for three of us, didn’t matter if we went to get breakfast at 7am or 9am. Also, we had to wait for the elevator for so long every time.

    Great location. We could get beach towels for free. The building had a gym.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Staff are nice and accommodating specially Gladys who helped us during our check in and check out times. Would definitel
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    Rooms are a bit on the small side for a small family but otherwise manageable.

    Free breakfast and a short walk to the beach.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Great short term stay, comfy beds and nice breakfast.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds and Ocean View
    • Stayed 5 nights

    It was a little bit expensive for the age of the hotel and the location. A few things in the pool area were in need of repair such as the tiles around the pool, fencing and needed new shuffle board equipment.

    The view from the hotel is stunning and the walkability to the beach, restaurants and shopping is good. The bus goes right past the door of the hotel and it is easy to catch a taxi. The beds were very comfortable and the wifi was good.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    We would stay again
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Street and hallway noise could be heard easily

    Location was easy to get to things from, breakfast was good and front staff was amazing and friendly.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast

    Cheap and a great bed

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    We were very satisfied with our room and the staff was excellent. Definitely stay there again.
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds and Ocean View
    • Stayed 1 night
    • Submitted via mobile

    The layout of the hotel system was a little confusing. You could have better signage directions like how to find the pool.

    Good location in Waikiki Block beautiful park two blocks from the beach. Located in a major shopping area in Waikiki good restaurants, selection, and easy access to taxis building very clean. The building was very clean and our room was very nice. We had a great view with the western Sun to cool it down, and we had a good night sleep.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Ocean View - Non-Smoking
    • Stayed 2 nights

    Grumpy check-in woman. wifi would not send my email

    great breakfast. Fabulous bell hops.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast and location is good

    Stayed in April 2024

Showing 1 – 25

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