It was very clean and comfortable , breakfast was good and great choices would stay here again

Stayed in July 2023

Tv was broken- the volume didn’t work& I couldn’t change channels. Couldn’t adjust the thermostat, or the fan so the floor was damp with moisture from the humidity.

Location was okay& the staff was nice

Stayed in July 2023

I will be back soon for my stay

It’s clean

Stayed in July 2023

Hard to get to

Very nice place

Stayed in July 2023

The small bed

Stayed in July 2023

Toilet was low rider with high water level for nice sack cleaning when sitting. Tall boy toilet would have been a help or lower water level. The TV cable feed was snowy at times but worked fairly well when I needed to watch the TV.

Nice breakfast with many options. Juice coffee and a nice variety of foods. Open at 6 am for ease of early departures. Overall good value and glad we stayed here.

Stayed in July 2023

No hot water for two days will I be getting some kind of refund?

Easy to get to

Stayed in June 2023

Needs pool

Stayed in June 2023

our room smelled like a wet dog, the elevator was very slow and ac was out the floor area and lobby only work in the rooms, they didn’t clean much at all, the bottom of my feet were black just from walking in the room

it looks nothing like the pictures at all, the parking lot you turn off the road into Dunkin’ Donuts parking lot then pull thru to the hotel

Stayed in June 2023

The tv remote never work when I stay there and elevator is always out of order. Also someone hack my credit card and pay for one night stay. I had to cancel my credit card

Bed

Stayed in February 2023

Staff hardly spoke to you, bed and pillows not very comfortable, hadn't been deep cleaned in a long time

Stayed in March 2023

The hotel is starting to look tired and run down. Paint peeling in the bathroom. Elevator dirty. Hallways dirty

Stayed in February 2023

wifi didn’t work no microwave in the room needs more dusting and more cleaning in the bathroom also I left the same night didn’t even lay on the bed checked out I would like to see if I can get a refund wasn’t comfortable

Stayed in January 2023

Elevators were broken. Seems to happen a lot in reviews. I was on the 3rd floor so had to take the stairs. Breakfast seemed good but I just grabbed fruit. Wish there was an ice maker in lobby/breakfast area. you have to go to 2nd floor near elevators. my toilet tank hit the wall when you got off of it so it seemed like it was loose on the flange? I put a washcloth behind the tank and it stopped it from hitting the wall. the shower ceiling was stained and peeling. the water pressure and toiletries very good. The bed was comfy, pillows too fat, I had my own. The Keurig in the room is nice and I appreciated the decaf. Fridge is large and quiet. I stayed in 301. good corner room facing the highway. I had to run the heater on continuous to block out noise from neighbor across and down the hall. The heater is loud and doesn't really keep temp all that well. My satellite was out for a few hours as there was a snow storm, but it came back later that night. It was ok. It has had a makeover, but is showing signs of needing maintenance. Not sure I'd stay again, but if the price was lower, I would for what it was. I brought all my own food. there are microwaves in the lobby and 2nd floor near ice maker. The only service in the area I used was a nail salon in the mall next door near Market Basket called Posh Nails and spa. My room wasn't ready until 3 so I killed an hour here. Best part of my drive, place was relaxing and Kim was top notch for my mani/pedi.

Stayed in January 2023

i reserved for my anniversary and I called and ask for it to be decorated

Stayed in December 2022

the elevator has been broken for months, it’s a joke of a property. First room we were given smelled like an ashtray.

nothing

Stayed in November 2022

This hotel was very clean & a good value for the area. The breakfast had great choices & was clean & well organized. He room was spacious & the shower had excellent water pressure. We would highly recommend & are planning on staying at other Holiday Inn Express hotels based on this facility.

Stayed in November 2022

nothing

location and neatness

Stayed in November 2022

Upon check in the girl was very hard to understand. She spoke softly and didn't seem to want to be bothered. The morning gentlemen was really nice and helpfull though. Room was clean shower floor could use a good scrub. Bed was comfortable and good pillows! Room has a slight odor of stale cigarette smoke. But all and all I'd stay again.

Stayed in November 2022

elevators weren’t working and we had a room on the fifth floor had to go up all those stairs with 2 kids and a baby in hand with the luggages not happy

cleanliness and staff was pleasant

Stayed in November 2022

We have stayed at this property before and have always felt like it was an excellent value for what was being charged. This time we have to say we were very disappointed with broken elevators and spotty room service, lack of linen and supplies that normally get replaced. For the amount we paid we are very disappointed and we will not be back in the near future! There are too many other choices someone can make.

The breakfast was the few bright spots during our stay! Nice choices and quantities. Very clean and orderly. When something ran out, it was replaced quickly. The staff for serving breakfast was very friendly and responsive to everyones needs!

Stayed in October 2022

We were travelling with eight family members, all 55+ in age, including our 97-year-old father. When checking in, we were informed that all elevators were not in service. We were informed the following morning that they had been down for two weeks at that point. We should have been notified of the elevator issue prior to our arrival, The manager was not in and could not be reached for either day we were there. I was able to speak with someone the day after check-out (not the manager) who was very accommodating and offered to adjust the final bill.

The breakfast met expectations

Stayed in October 2022

Elevator is as broke so had to carry my luggage up 3 flights of stairs

Stayed in October 2022

the elevator wasn't working. price of the one-night stay was way too expensive. We had to wait for towels because none were available at check-in.

breakfast was fine as well as the location.

Stayed in October 2022