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  5. Reviews of Holiday Inn Brooklyn Downtown, an IHG Hotel

Reviews of Holiday Inn Brooklyn Downtown, an IHG Hotel 3 stars

300 Schermerhorn Street, Boerum Hill, Brooklyn, NY 11217, United States

#39 of 64 hotels in Brooklyn

Guests' Choice

Review score

Based on 3215 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    7.9

  • Value for money

    7.3

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 15 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    I understand it's a small location, however the elevator wait time left a lot to be desired. I love the convenience of the location.

    I enjoyed some much needed R & R

    Stayed in November 2024

  • Reviewed: 14 November 2024

    8.0
    Great Base for the Big Apple
    • Leisure trip
    • Solo traveller
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 8 nights

    The behaviour of some of the other guests left a little to be desired - do you need to be yelling in the corridors? And smoking weed is best done somewhere else, not in a hotel. Not a criticism of the hotel per se, but some 'stricter guidelines' might not go amiss.

    This Holiday Inn stands at the top end of Brooklyn, and is very handy for several lines into Manhattan and other parts of Brooklyn (I was making regular trips up to Greenpoint, so that was an important consideration). The room was good, quiet and cool, with a particularly nice bathroom and some great 13th floor views - I could salute Liberty every night before I turned in. There is a pool in the basement level, and it was lovely to swim every morning before the frantic activities of the day began. A lot of good breakfast places nearby for that schmear to start your day.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    8.0
    I enjoyed my stay just time for an upgrade with the furniture.
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The furniture. The furniture was beat up. It's time for an upgrade. Had to get my room changed because there was spiders on my bed.

    The location was great. Shopping was easy. Very quiet. The staff was very nice and helped out quick with a situation that happen to the room.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    7.0
    The stay was fine, and the staff was not super friendly. Not the worst hotel experience but definitely not the most fant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    no bells and whistles - not anything crazy for the price we paid

    the bed was comfortable and a great size

    Stayed in November 2024

  • Reviewed: 10 November 2024

    7.0
    Great stay
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs some updating.

    Great location. Great staff

    Stayed in October 2024

  • Reviewed: 4 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Executive Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was very small,and no continental breakfast or coffee for $630. Hope to hear from you.

    Close to barclay

    Stayed in November 2024

  • Reviewed: 3 November 2024

    7.0
    I appreciate the location & the good name of the Holiday Inn
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Never have enough towels & toilet paper Staff need more customer service training. I have noticed that new folks were being trained during this visit.

    The location & the convience It’s a standard hotel.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 2 nights

    Front staff were blunt

    Toiletries

    Stayed in October 2024

  • Reviewed: 30 October 2024

    8.0
    Overall nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - High Floor/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool wasn’t open until 7pm and the front desk didn’t inform us of this upon check in.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    6.0
    Great location. Met my minimum standards: comfy bed and linens and good a/c.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    We had trouble finding enough working outlets in the room to charge our devices. The USB ports didn’t work. The shower has such large spaces at the bottom that the entire bathroom floor was wet, even using the bathmat. The case goods were broken and worn. Nowhere to put luggage; need a rack. The entire facility was very worn and much of the decor was tired.

    Bed was comfortable. A/C was good.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - High Floor/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed in October 2024

  • Reviewed: 26 October 2024

    7.0
    It was ok.
    • Leisure trip
    • Solo traveller
    • King Room with Mobility Accessible Tub and Roll-In Shower
    • Stayed 3 nights

    Bathroom shower and shower head was a bit too small for me and I could hear everything from the other rooms.

    rooms were clean and close to eveything I needed downtown

    Stayed in October 2024

  • Reviewed: 25 October 2024

    8.0
    Great location and comfort close to the city with all amenities!
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 2 nights

    The room was a nice size (King size bed) and so was the bathroom, complete with a window -a great plus in NY- great water pressure too! We enjoyed a small entrance area with a large closet too. Very efficient hotel complete with jacuzzi and swimming pool in lower level. Several subway lines around the corner and on the street-very well located hotel. Staff was super nice. We have stayed here several times. Food options on block and at hotel-would highly recommend.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    8.0
    Ok place to stay for a night
    • Leisure trip
    • Family with young children
    • Premium Full Room with Bridge View
    • Stayed 1 night

    The price.

    This hotel was a block from the subway station. It was a quick walk to get food. The beds were comfortable and the rooms were quiet. The staff was kind in answering our questions and they held our luggage when we checked out so we could still explore more of Brooklyn.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Premium Full Room with Bridge View
    • Stayed 1 night
    • Submitted via mobile

    + Good location + Clean room + Metro station 5 min walk from the hotel + Easy checkin and checkout

    Stayed in October 2024

  • Reviewed: 22 October 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Hearing Accessible
    • Stayed 3 nights
    • Submitted via mobile

    Noisy rooms. Adjoining room could hear EVERYTHING in the room next to mine

    Comfy and easy Helpful check in staff

    Stayed in October 2024

  • Reviewed: 22 October 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    You can literally hear every noise from outside to the hallway and even rooms next door. I don’t know what was going on but at 1 am people were going in and out of their rooms every 5 minutes. I don’t know if it’s the actual auto shut on the doors but it sounded like someone kept slamming doors and I noticed when I tried to tske a nap after work the cleaning lady was doing g the same thing

    Beds were very comfortable and the room was clean

    Stayed in October 2024

  • Reviewed: 20 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is so expensive in NYC so it was still pricey considering the small rooms, but priced weill considering others.

    Staff was super friendly and helpful. The hotel was walking distance to so much.

    Stayed in September 2024

  • Reviewed: 20 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Hearing Accessible
    • Stayed 1 night
    • Submitted via mobile

    Fruit flies in my bathroom a

    Front desk staff was great

    Stayed in September 2024

  • Reviewed: 14 October 2024

    8.0
    Overall a pretty nice stay.
    • Leisure trip
    • Solo traveller
    • King Room with Mobility Accessible Tub and Roll-In Shower
    • Stayed 5 nights

    Elevators are way too slow.

    Great accomodations. It's just a bit noisy sometimes after midnight.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    6.0
    More than what I expected … loves every bit of it
    • Leisure trip
    • Couple
    • King Room with Mobility Accessible Tub and Roll-In Shower
    • Stayed 1 night
    • Submitted via mobile

    The location

    The Sauna The pool The room everything just great

    Stayed in October 2024

  • Reviewed: 10 October 2024

    7.0
    Small, clean ,could open a small window.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    room would be too small for double occupancy.

    clean linen, bed well made . Price reasonable for area. room small

    Stayed in October 2024

  • Reviewed: 9 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room Verrazano Bridge View- Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevators the day of arrival took forever.

    Bed was super comfortable. View from our room was fantastic.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Very convenient for our needs
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    The room size was small (no room for suitcases) and bathroom was also small but good shower.

    The bed was extremely comfortable. Location excellent.

    Stayed in October 2024

Showing 1 – 25

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