Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. New York State hotel reviews
  4. Auburn hotel reviews
  5. Reviews of Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

Reviews of Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel 3 stars

75 North Street, Auburn, NY 13021, United States

#5 of 8 hotels in Auburn

Guests' Choice

Review score

Based on 301 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.2

  • Free WiFi

    8.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 5 June 2024

    7.0
    it was fine
    • Business trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    the breakfast accommodations

    was disappointed in no continental breakfast

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    Na

    The restaurants downstairs

    Stayed in April 2024

  • Reviewed: 9 April 2024

    6.0
    Fine for what we needed, but not the best.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The heater/air made a buzz, the shower wasn’t clean, someone else’s hair was on the wall, the blinds/shades were ripped

    The bed was comfy

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    It was okay
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t very clean

    Very nice staff

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 5 nights

    I wish the pool was working.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    7.0
    the facility was what was expected
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    there were no problems

    the accommodation was convenient and clean and the food was good

    Stayed in February 2024

  • Reviewed: 16 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Noise of AC, no cleaning after first night

    Front desk is very friendly

    Stayed in November 2023

  • Reviewed: 30 October 2023

    8.0
    Overall we were happy staying at the hotel.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    No luggage racks available and not much room to put suitcases, tho Nikki brought up two chairs for putting the suitcases on. Lighting in the room could've been better. Pool was closed for 2 hours mid-day on Sunday for cleaning, just when we wanted to swim.

    The 35'-40' long oval heated swimming pool was good for short laps. Pool Hours 9-9 were good. Parking was free and easy. TV had lots of channels. Big nice bathroom. Keurig coffee system in room, refrig, microwave were good features. WIFI worked fine. Numerous outlets for plugging in chargers.

    Stayed in October 2023

  • Reviewed: 15 September 2023

    8.0
    Very good
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Location and staff

    Stayed in July 2023

  • Reviewed: 13 September 2023

    7.0
    Average
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    What breakfast? Won’t go back .

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Really great location, amazing staff, clean room
    • Leisure trip
    • Couple
    • Double Room with Roll in Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noisy kids in the pool- right outside our room

    Room and staff

    Stayed in September 2023

  • Reviewed: 6 September 2023

    8.0
    Working hard
    • Business trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Clean good staff

    Pleasant

    Stayed in July 2023

  • Reviewed: 28 August 2023

    8.0
    We enjoyed our stay. The breakfast was good.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    It was a little noisy at night.

    Clean Modern friendly staff

    Stayed in August 2023

  • Reviewed: 11 August 2023

    7.0
    Average for the area aside from the pool which I had no use for.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Reopen restaurant bar.

    Buffet style. Went elsewhere.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like the carpet or the fact that there wasn’t a free breakfast

    Cleanliness, great staff

    Stayed in August 2023

  • Reviewed: 26 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not good at all.

    Nice room lay out. Everything in the room worked.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    7.0
    It was alright.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    I’m older and there just is not enough light in the room. Also there was a duvet and a sheet. I needed a light blanket.

    It was comfortable.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nice stay. A bit loud in the evening with partying people but thin was ok.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    6.0
    Okay for a nights stay but not extended.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Barn door covering bathroom and closet doesn’t really lend privacy and constantly banged when opened because it wasn’t anchored down. Lightning was limited. Only 2 drawers for clothing.

    Clean and pretty

    Stayed in July 2023

  • Reviewed: 19 June 2023

    7.0
    We will be back again!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    There wasnt anything we didnt like.

    We had a great stay while attending an event in The Ballroom all weekend!

    Stayed in May 2023

  • Reviewed: 5 June 2023

    6.0
    ok
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    it was overpriced for one. It wasn’t the cleanest and it was loud all.night.long. We were woken up multiple times. Also, the room I reserved through booking.com was not the room I got. I reserved two double beds and got a king handicap accessible. I was traveling with my daughter and two of her teammates so, although the staff was very helpful and brought us two cots, it made the stay even worse for those on the cots. The staff also warned me that this happens frequently when booking through third parties, especially booking.com- customers book one room and get another. Since this was the second weekend in a row that this happened to us, I’m done using this site to book.

    Staff was polite and very helpful.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    8.0
    good hotel for a stopover.
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    perfect for stopover

    Stayed in May 2023

  • Reviewed: 17 May 2023

    8.0
    From time to time, we like to see our family, but things are getting harder and harder for us.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights

    The outside door where our room was located would not open with our room key. We have trouble walking and we reported the problem to the desk staff, but on the next day it still would not open. We are in our 80s and need the outside door near our room and car.

    Breakfast was good.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    the front desk staff Alex was very helpful. He was very friendly and corrected the issues we had with our reservation.

    Stayed in April 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless