201 Center Street, South Haven, MI 49090, United States
#5 of 16 hotels in South Haven
Guests' ChoiceBased on 380 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.8
Facilities
8.5
Staff
9.5
Value for money
8.1
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 September 2022
Michele
United StatesStaff was very friendly and helpful. We would stay again because of the service we received. Very expensive, but for a unique experience we would recommend it to friends.
Stayed in August 2022
Reviewed: 31 August 2022
Christopher
United StatesRoom was older and small, but it worked out fine.
Wonderful location, tremendous breakfast, friendly staff, very dog friendly.
Stayed in August 2022
Reviewed: 29 August 2022
Mike
United StatesRooms were small.
Great service. Good location.
Stayed in August 2022
Reviewed: 29 August 2022
Ryan
United StatesThe breakfast was great! Especially the French toast! Location was really nice too, right downtown 👍🏼
Stayed in August 2022
Reviewed: 29 August 2022
Trinidad
United Statesawesome location.
Stayed in August 2022
Reviewed: 27 August 2022
Kristie
United StatesThis was the most amazing place! Location was perfect! Felt like home and the staff welcomed you like it was your home!
Stayed in July 2022
Reviewed: 22 August 2022
Megan
United StatesThe only thing that was a little awkward was the placement of our room! Which wasn’t a huge deal. It was right by the front desk! Nothing they could have changed. It was still a perfect get away spot for my husband and I!
This was such a historic place! It was very cozy and the staff was very friendly and helpful!
Stayed in August 2022
Reviewed: 19 August 2022
Thomas
United Statesac unit noisy
Great location, room was awesome, staff was friendly and attentive, breakfast was great
Stayed in August 2022
Reviewed: 18 August 2022
Julie
United Statesnothing
location, breakfast & staff
Stayed in July 2022
Reviewed: 17 August 2022
Suzanne
United Statesnothing
the location and the friendly staff
Stayed in August 2022
Reviewed: 14 August 2022
Kimberly
United StatesThe staff was amazing and helpful. Breakfast was delicious!
Stayed in August 2022
Reviewed: 12 August 2022
Steven
United StatesNo complaints
Scott, Sam, Meahgan, and everyone else were amazing! The location is as good as it gets, it's an easy walk to all the restaurants, beaches, shops, etc. The hotel is quite old and has lots of character, the rooms were comfortable, and have been recently updated. The lobby is very well equipped 24/7, coffee, water, and even a local beer (for a reasonable fee). The made to order breakfast was eggcelent!
Stayed in August 2022
Reviewed: 9 August 2022
Susie
United StatesThe room was way too small for a king size bed.
breakfast and location
Stayed in August 2022
Reviewed: 8 August 2022
Jonathan
United StatesA lovely and charming 3-night stay! The entire team of Todd, Brittany, Meagan, and Sam were incredibly kind and accommodating. The complimentary breakfast every morning is fresh and made to order. The happy hour in the evening is awesome with an amazing charcuterie spread. The hotel is walking distance to everything, as South Haven is pretty small. The AC in the room was icy cold which was necessary because the common areas were overwhelmingly hot. Not the hotel’s fault, just a very hot few August days. We will definitely stay again if we return to South Haven! Oh and dog friendly, which was lovely for our girl to feel so welcome!
Stayed in August 2022
Reviewed: 2 August 2022
Wilma
United StatesThe parking situation was not good. Not enough all day/all night spots. Most street parking you had to move by 2:30 am or get a ticket.
The breakfast selection was good, loved being able to eat outside on the sidewalk, the happy hour Friday and Saturday was nice, especically Friday with the music, the hotel location was great being right across from the harbor and walking distance to everything.
Stayed in August 2022
Reviewed: 1 August 2022
Greg
United StatesBathroom was very small.
Breakfast was good with good selection. Location was great!
Stayed in July 2022
Reviewed: 29 July 2022
Sandra
United StatesNo ice machine.
Close to walk downtown for dinner and drinks
Stayed in May 2022
Reviewed: 25 July 2022
Colleen
United Statesgreat location, staff is very personable, fun town
Stayed in July 2022
Reviewed: 24 July 2022
Mead
United StatesThe proximity to downtown South Haven.
Stayed in July 2022
Reviewed: 21 July 2022
Sheila
United StatesLack of parking
Amazing staff, clean rooms, fantastic breakfast!!!
Stayed in July 2022
Reviewed: 19 July 2022
Ashley
United StatesWould have preferred to have black out curtains over the windows.
Made to order breakfast and a delicious happy hour every night!!
Stayed in July 2022
Reviewed: 19 July 2022
Cindy
United StatesNo ice available, very thin towels for the price we paid. Air conditioning very loud. Lovely people.
Friendly staff. Location excellent.
Stayed in July 2022
Reviewed: 15 July 2022
Jennifer
United StatesI would say the only drawback is the common areas were a little warm but it was a nice weekend (mid 70’s) and the doors were open with a nice breeze.
The location of this property is perfect - central to everything. I loved the atmosphere and all of the staff created a positive energy!! Loved hearing about the history of the property and the owners have done a fantastic job restoring it to maintain the culture. All and all this property is almost a 10!! We had a nice water view. Our room was very clean and smelled amazing. There was so much to do within walking distance. Bonus - The town and hotel are super dog friendly!! It is within walking distance to South Beach where we walked nightly to watch the sunset. This is a great location for families or a romantic getaway. I can’t speak for all the rooms but room 37 was super quiet but we stayed during the week. The room faces the river.
Stayed in July 2022
Reviewed: 7 July 2022
Maryellen
United Statesthat I couldn’t stay longer !
great location, vintage charm, gorgeous room with view of the channel, warm, welcoming staff, topped off by a made to order breakfast with amazing coffee
Stayed in July 2022
Reviewed: 5 July 2022
Kerry
United Statesneed to provide better pillows, new shower curtain, blackout curtains, and hair dryer in each room.
loved the location and friendliness of the staff. liked the quaintness of the hotel and history. breakfast was good and it was nice to arrive with a happy hour awaiting.
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content