1624 Richmond Road, Williamsburg, VA 23185, United States
#28 of 69 hotels in Williamsburg
Guests' ChoiceBased on 214 hotel reviews
8.3Cleanliness
8.5
Comfort
8.9
Location
9.1
Facilities
8.4
Staff
8.8
Value for money
8.3
Free WiFi
10.0
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End of dialog contentReviewed: 5 November 2024
Orchard
United StatesManager and assistant helped with reservation and re-enrollment in rewards program
Stayed in November 2024
Reviewed: 28 October 2024
Cindy
United StatesBreakfast was very good
Stayed in October 2024
Reviewed: 8 October 2024
Devoraux
United StatesNeither bed side lamp was hooked up electrically yet, but not that big of a deal.
very comfortable. I requested a very quiet room away from the elevator and doors and the staff was very accomodating
Stayed in October 2024
Reviewed: 18 July 2024
Mary
United StatesBathroom in king bed room tub was full of stains and needed replaced
Friendly staff! Very helpful.
Stayed in July 2024
Reviewed: 12 July 2024
Carol
United StatesThe elevator wasn’t working. And the laundry room was out of order.
The breakfast was really good and the staff was very helpful and polite .
Stayed in July 2024
Reviewed: 1 July 2024
Shannon
United StatesThe staff was really great Breonna and Wanda were so awesome!! Big thanks to them for being warm and helpful staff
Stayed in June 2024
Reviewed: 15 June 2024
Stephanie
United StatesThe long wait for the elevator. Only one was working. The one that was working took a very long time. We end up taking the stairs majority of the time. Did like being awaken by the fire alarm in the middle of the night. We had to evaluate the hotel. But because of the fire alarm awaken us and we had to evaluate. We was given free breakfast the next day. The pool room needs to be air conditioning. As soon as I opened the door if was suficating. Need to update the system. I could hardly breathe.
Friendly staff!
Stayed in June 2024
Reviewed: 28 May 2024
Patricia
United StatesEverything was good
Location for
Stayed in May 2024
Reviewed: 16 May 2024
Bryant
United StatesCould use a table in the room for eating snacks and take out.
Breakfast was okay, but over priced for what we had. Fruit was hard. Coffee was not hot.
Stayed in May 2024
Reviewed: 29 March 2024
Anthony
United StatesDid like being on the first floor!!
Location and cleanliness of the hotel. Staff was great.
Stayed in February 2024
Reviewed: 18 January 2024
Donna
United StatesThere was no turkey bacon or sausage 🙂🤭
Location, professiona,l amenities ,breakfast, pool, clean, access to so many food options ,outlet , price, rooms, parking,
Stayed in November 2023
Reviewed: 31 December 2023
Cathy
United StatesOur first room had shades that could not be opened. We were given a different room. Then we discovered that the refrigerator in our room was enclosed in a cupboard and made it feel unsafe because it was very warm. It needed ventilation so we had to keep the cupboard door open.
The breakfast staff was phenomenal.
Stayed in December 2023
Reviewed: 26 December 2023
Oojay
Nigerianothing really
rooms were large. good tea and coffee at reception. Breakfast was simple but okay
Stayed in December 2023
Reviewed: 15 December 2023
Cynthia
United StatesThe bathrooms should be updated. You can tell that they are old.
The location is perfect. Close to many excellent restaurants and shops. You can easily drive to Colonial Williamsburg in five minutes. The facilities are clean and the bed was comfortable. The building itself could use an update, especially the bathrooms.
Stayed in December 2023
Reviewed: 20 October 2023
James
United StatesWe needed a walk-in shower due to my wife being physically handicapped and eventually the front desk made it happen. However, the remote controlled blinds in the room did not work. Otherwise a nice stay with a great breakfast.
The staff was outstanding. Very helpful and friendly, especially the front desk and breakfast crew. Look forward to returning in December.
Stayed in October 2023
Reviewed: 10 October 2023
John
United StatesRoom located near stairs. Heard noises all night long. Don’t stay in room #136.
Breakfast good. Room clean. Reasonably priced.
Stayed in October 2023
Reviewed: 26 September 2023
Jeanne
United StatesAn exhaust fan was needed in the bathroom.
Great location. Staff was very nice, personable and accommodating.
Stayed in September 2023
Reviewed: 22 September 2023
Kaelin
United StatesJacuzzi was closed
Clean room and cute pool
Stayed in September 2023
Reviewed: 18 September 2023
Timothy
United StatesWall AC thermostat didn't control temp, but controls directly on the unit did.
Room amenities were very good
Stayed in September 2023
Reviewed: 28 August 2023
Terri
United StatesThe tub didn’t drain…showered in ankle deep water! Toilet paper holder falling off the wall. Pillows not comfortable. Room not as nice as would’ve expected for Hilton and the rate.
Location was perfect
Stayed in August 2023
Reviewed: 18 August 2023
Gale
United StatesI always check for bed bugs whenever I stay at any hotel. When I pulled the mattress cover back there was a large nasty stain🤢on the mattress that should have been cleaned prior to my stay.
Did not get breakfast
Stayed in August 2023
Reviewed: 5 August 2023
Wallace-benton
United StatesThe heating/air system was hard to control.
The location. Could walk to certain restaurants and other locations.
Stayed in July 2023
Reviewed: 2 August 2023
Miriam
United StatesNot breakfast included
Everything it's good. Comfortable
Stayed in July 2023
Reviewed: 21 July 2023
Alvaro
United StatesWe were expecting to see a very appealing hotel clean neat. But we found hallways that have a bad smell our bathroom was not cleaned properly staff had to give us another room in general it was just ok.
It was just ok nothing special.
Stayed in July 2023
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