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Reviews of DoubleTree by Hilton St Paul Downtown 4 stars

411 Minnesota Street, Saint Paul, MN 55101, United States

#14 of 21 hotels in Saint Paul

Guests' Choice

Review score

Based on 342 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 20 June 2024

    8.0
    Would stay here again.
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 4 nights

    With all the road works out the front, it was hard to find the entrance point. There could have been better signage.

    It was a nice room and I had a pleasant view from my floor, back over St Paul towards the cathedral. I was given water and a warm cookie on arrival and more water in my departure. My room had a microwave and a coffee machine which was handy. The onsite bar is cool and I had a burger there one night that was tasty. It is a quick walk through the Skyway to Excel Arena and reception has Skyway instructions to a few locations, from the hotel - there is an entry point to the Skyway directly from the hotel.

    Stayed in April 2024

  • Reviewed: 14 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Better lighting, there were only two lamps and at night the room felt very dark. The bathroom feels outdated, and even though it was clean, the setup and style makes it feel not as tidy. I was excited to be away from the main elevators and the sound, but then found I was right next to the housekeeping closet and could not avoid the noise from them doing their job.

    The location was great. Easy to get on highways to explore. I was there for a concert and could walk to the Exel Center and not deal with traffic there. I like the checkin and checkout option through the app on my phone. The room was clean and the blackout curtains were great!

    Stayed in June 2024

  • Reviewed: 1 June 2024

    7.0
    It was gone
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    AC NOT COOL ENOUGH

    Location

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Nice place in the center of St Paul
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night

    The location of the hotel was good for me. I've been there before, so returning there. Parking under the hotel is convenient. Close to some places in St Paul. Gym is basic and nice.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    A convenient place, reliable and good service
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    A little old but comfortable

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Road construction around the property

    Luke was very helpful

    Stayed in May 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was truly a blindside.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Perfect for concerts at The Ordway!
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 2 nights

    Bathroom could be cleaner and updated.

    Really excellent breakfast and front desk staff.

    Stayed in February 2024

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not having enough time to check out more of the hotel or try the restaurant. It smelled amazing!

    Front desk staff was friendly and helpful. Greeted us when we came in each time. Helped us navigate to our downtown event. Cookies and water were great upon arrival!

    Stayed in November 2023

  • Reviewed: 24 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    bathrooms small

    Every interaction with staff ( check in and maid service) were very positive.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    9.0
    A Great Night in St Paul
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I wish the bar was open later. We went to a concert and it would have been nice to get back and have a nightcap.

    Clean, nice rooms. Great bar downstairs that had great pizza.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    Great spot for a quick or long stay!
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night

    I would have liked to see parking included in the price. Additionally, some light brekky items would have been appreciated, though there are many delicious brekky spots around. A quick grab-n-go option would be perfect for people like me who were on the go.

    The location was great and the beds were comfy! It was perfect for a downtown wedding I attended - central and surrounded by lots of attractions. Coffee in the room was nice. Staff was very friendly and helpful. Room was spacious.

    Stayed in September 2023

  • Reviewed: 30 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Valet parking staff was friendly but, they did not lock my car and it was gone through. Change was taken from my car. Bar tender gave me wrong change (over $35 less then I was supposed to receive). When I told him he still gave me the wrong change back.

    Staff at Front Desk was EXTREMLY friendly and helpful. Room was clean and very comfortable.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    7.0
    Basic stay, nothing exciting
    • Leisure trip
    • People with friends
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No valet available when we arrived. Front desk person when we left was rude.

    It was close to the Xcel center

    Stayed in October 2023

  • Reviewed: 29 October 2023

    7.0
    Great location for Excel Center concert
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Paying for parking Room seemed stuffy, no circulation

    Location Bar was nice Helpful staff

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Very good stay, and good staff. Very enjoyable staff. As an FYI, the toilet in room, flush handle was coming off, and di
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed wasn’t the most comfortable, but that is just personal preference

    Location

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The room is too warm

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Good location & close to the concert venue we were there for.
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 4 nights

    We had a room overlooking the banquet hall, so a little noisy at times while meetings were going on.

    Breakfast cost way too much at the hotel. But our room had fridge micro so did our own breakfasts.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    7.0
    was good, though room wasn't cleaned everyday. Breakfast could be improved
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Disability Access/Roll-In Shower
    • Stayed 2 nights

    Breakfast and room cleaning

    Stayed in September 2023

  • Reviewed: 25 September 2023

    7.0
    It was what I expected
    • People with friends
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Road construction

    People were very helpful

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    It was good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    I did not like that it cost $22 a day to park. Did not like that I paid $150 before checking in but never had the money returned when I was told it would be.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    8.0
    It was a great stay close to everything we wanted to do in the short amount of time we stayed
    • Leisure trip
    • People with friends
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds were hard

    Staff was great and helpful

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked being able to walk every where we needed, but I was a bit disappointed that there was not a hot tub nor a complimentary breakfast since I've stayed at cheaper hotels which have had both, other then that I had no complaints and would stay there again

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were not notified that we needed cards to eat breakfast as price was included in stay. Another couple had paid for their breakfast 2 days in a row stating they thought it was included. We had to inform them to go to front desk to get voucher. Also upon checkout I was surprised with a $22 parking fee which apparently I was notified about. This should have been more obvious. We can choose the nights, amount of people, etc. It should then ask if you need to park a car to add that to total. These two things soured my stay and view of hotel.

    Location great. Amenities great.

    Stayed in August 2023

Showing 1 – 25

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