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Reviews of Hilton Garden Inn Bloomington 3 stars

245 North College Avenue, Bloomington, IN 47403, United States

#26 of 31 hotels in Bloomington

Guests' Choice

Review score

Based on 144 hotel reviews

7.2

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 16 June 2024

    7.0
    Nice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Only 1 elevator worked

    Nice Bfast spread nice staff

    Stayed in June 2024

  • Reviewed: 31 May 2024

    7.0
    It was okay for one night stay
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The parking garage… upon leaving had to go back into retrieve a room key to leave garage.

    The bar and grill connected, however the bartender could use a little personality.

    Stayed in May 2024

  • Reviewed: 3 April 2024

    8.0
    Very nice stay at the Hotel but stay away from the negative people at Coaches restaurant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Coaches Restaurant connected to property needs to review its Staff and let go the ones that don’t like there job and were down right rude to their patrons that would come in to the restaurant when it was after 8:00pm. I witnessed a family getting harassed when they came in to eat with a water bottle in their hand and the me bartender/Server denied them service in a Rude manner cause he wanted to go home and not service anyone. The attitude that night was towards everyone including myself so I also removed myself and refused to go back the whole week that I was there.

    Centrally located in Town to everything

    Stayed in April 2024

  • Reviewed: 9 February 2024

    7.0
    Nice hotel - overpriced for our stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Hotel rates in Bloomington are unpredictable but $400+ for one night is really hard to fathom. Parking situation is confusing/poor signage when entering from connected garage. Staff were explaining to several guests to clarify fees (different than posted sign in garage) and how to access parking.

    Staff very helpful and friendly. Location is great for walking to campus, restaurants. Whole property very clean and well maintained.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the server in the bar was awful. I believe it was due to lack of training. He didn’t make eye contact to let anyone at the table know he knew we were waiting for his service. He would take our drink order then go do other tasks and forget to get our drinks until we stood to remind him. There were only 3 tables (2 with 2 and our table with 5) and then a group at the bar and one other individual. The food was excellent but the service lacked.

    Close to the venue

    Stayed in February 2024

  • Reviewed: 26 November 2023

    7.0
    Good location and comfortable stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The parking is a little expensive.

    The rooms are comfortable, the attached restaurant was satisfactory.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    6.0
    A decent price not far from IU but the mattresses need an upgrade as do the pillows.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was awful. Not one thing that was good or fresh on that menu. I was very disappointed.

    Location was good and it was nicely renovated.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The elevator in the hotel and parking garage did not work. Signage to get out of the hotel by stairwell was poor. We ended up in an alley be the garbage to get out.

    Stayed in October 2023

  • Reviewed: 31 August 2023

    8.0
    Great, just fix your elevator!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed back in mid-June. They really need to get their back elevator fixed if it's not by now, so that you can take luggage directly to and from the garage, which is really the only parking option other than a small loading area. From reviews I saw, it looks like this has been an issue for months, which isn't acceptable. And the staff didn't give us any warning ahead of time that this would be an issue. Thankfully, we're able-bodied, but this would have created a major inconvenience for others.

    Great location, and nice, clean room!

    Stayed in June 2023

  • Reviewed: 11 August 2023

    7.0
    Location is good and free parking.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 2 nights

    Room is too plain.

    Location!

    Stayed in August 2023

  • Reviewed: 24 July 2023

    8.0
    We had a great weekend with very comfortable accommodations.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Box spring was stained and dirty

    Location and value

    Stayed in July 2023

  • Reviewed: 28 June 2023

    8.0
    Extremely nice with great staff
    • Business trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Due to the Indy 500 race in Indy the nightly rate was higher than normal.

    Property was well kept and clean and employees encountered were very nice.

    Stayed in May 2023

  • Reviewed: 12 May 2023

    8.0
    Good experience
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Only one lift was functional.

    Breakfast was ok. Room was quite comfortable

    Stayed in April 2023

  • Reviewed: 3 April 2023

    8.0
    perfect location, great staff, comfortable room
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    one of the elevators was out the entire weekend

    very comfortable bed

    Stayed in April 2023

  • Reviewed: 2 October 2022

    6.0
    great location, pricey for a basic hotel, rooms clean and comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    WIERD access to parking garage, main restaurant was closed

    location

    Stayed in October 2022

  • Reviewed: 9 September 2022

    8.0
    was OKY
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    the elevator was not working for. sometime

    location

    Stayed in August 2022

  • Reviewed: 21 August 2022

    7.0
    Good
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    noise and fire incident

    Stayed in August 2022

  • Reviewed: 8 August 2022

    6.0
    Great location, but staffing issues affected many guests.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    only one elevator was working, so there were long wait times. we couldn’t check in due to a staffing issue, and we did not receive the room we booked.

    location was perfect, room was clean and comfortable

    Stayed in August 2022

  • Reviewed: 25 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Actually there was nothing that we did not like ,could have had a totally complimentary breakfast though

    Good

    Stayed in July 2022

  • Reviewed: 6 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Everything was fine. There was a lot of work going on there for the renovations. It didn't bother us while we were there.

    The hotel is getting a renovation and it looked like we had a freshly renovated room. The hotel will be really nice once all the renovations are completed.

    Stayed in April 2022

  • Reviewed: 27 February 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    couldn't find it....construction made things a little confusing, but considering the magnitude of your remodel project, the inconveniences were minor!!

    Stayed in February 2022

  • Reviewed: 30 January 2022

    6.0
    Not sure we will rebook here
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel was a mess, elevator in parking garage not working, no breakfast.

    Location

    Stayed in January 2022

  • Reviewed: 6 January 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There is no parking! There was an event in the city and I feel the hotel guests who pay for the room and pay for parking in advance should have some sort of reserved space - I was told there was nothing they could do and check back after 8pm for parking!! I drove in from out of town and had a migraine nothing about having to find somewhere to go because I couldn’t park and go into my room was ok!!

    The room and location were great

    Stayed in December 2021

  • Reviewed: 2 January 2022

    7.0
    Overall gorgeous hotel just didn’t appreciate being overcharged and the uncomfy bed.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed mattress was slightly uncomfortable, and I got overcharged 20$ after my visit.

    Perfect spot in Bloomington to stay, looks very classy from the outside and is walking distance to everywhere you could possibly want to go in downtown Bloomington.

    Stayed in January 2022

Showing 1 – 25

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