7890 Mall Ring Road, Lithonia, GA 30038, United States
#1 of 14 hotels in Lithonia
Guests' ChoiceBased on 334 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
8.9
Value for money
8.0
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End of dialog contentReviewed: 17 September 2024
Elam-respass
United StatesThe location was good for my weekend event and I was able to get DoorDash
Stayed in July 2024
Reviewed: 3 September 2024
Anissa
United StatesEverything
Stayed in September 2024
Reviewed: 18 August 2024
Grant
United StatesThe receptionist greeted me at 3:00 AM. She was so pleasant and helpful. I was really tired and she made me feel like she totally understood and wanted to get me to my room as quickly as possible. She had my room key etc ready. It was a wonderful experience.
Stayed in August 2024
Reviewed: 3 August 2024
Steven
United StatesI had to ask for towels and they knew I was there for two days and they only put towels in the room for one day
The location
Stayed in July 2024
Reviewed: 2 June 2024
Preyear
United StatesThe wifi didn't work I had to use my Hotspot off my phone
Everything was extremely good
Stayed in June 2024
Reviewed: 25 May 2024
Clebert
United StatesLack of bath towels replacement.
The breakfast was good 👍.
Stayed in May 2024
Reviewed: 8 April 2024
Yolanda
United StatesThe lighting in back
Very nice staff and very clean
Stayed in April 2024
Reviewed: 21 February 2024
Shawn
BarbadosRooms were clean. There was major renovation going on at the time, but the Hotel made the effort to keep the environment clean and safe. The meals that we got were good, but unnecessarily expensive. Robin at the front desk is an excellent staff member very helpful.
Stayed in January 2024
Reviewed: 6 January 2024
Ronald
United StatesBreakfast
Stayed in January 2024
Reviewed: 2 January 2024
Gray-mays
United StatesN/A
Very clean
Stayed in December 2023
Reviewed: 1 December 2023
Shalonda
United StatesToo much construction happening. Elevator was down. I understand though, because they are renovating the hotel.
The bartender was very polite and professional to guest. The food was delicious doe dinner and breakfast. They have the best pancakes.
Stayed in November 2023
Reviewed: 30 November 2023
Alicia
United StatesCarpet and the price of the breakfast was ridiculous when only getting two slices of bacon.
Location
Stayed in November 2023
Reviewed: 27 November 2023
Tina
United StatesRooms could use some updating especially the carpet. Also on the expensive side for what it is.
Nice location. Lobby very nice with bar and restaurant.
Stayed in November 2023
Reviewed: 27 October 2023
Kerri
United StatesTHERE WAS NO BREAKFAST AND THAT WAS THE ONLY DRAW BACK
EVERYTHING WAS FINE
Stayed in September 2023
Reviewed: 24 October 2023
Teresa
United StatesConstruction
Location
Stayed in October 2023
Reviewed: 12 October 2023
Donley
United StatesThe sad part is that the overcharge took my gas money to get home. I booked with booking.com at least twice a month.
The last two times at this hotel. The staff was great. They never get my booking.com payment. I have the confirmation number and show where it's paid. They still overcharged me again even though I showed both times it was pre paid.
Stayed in September 2023
Reviewed: 18 September 2023
Mercedes
United StatesThe breakfast wasn't included with the hotel stay.
The hotel was in a great location. A lot of stores and restaurants was close by. The area was pretty quiet even though it was in a high area traffic. I love that they have a inside pool that doesn't close until 11pm. My children really enjoyed th3 pool.
Stayed in September 2023
Reviewed: 11 September 2023
Claudia
United StatesThe furniture and carpet is old and needs refreshing. I stayed in room 408 the housekeeper did well.
Everything was good with my stay. The room was very clean, the environment quiet. my husband and I slept well.
Stayed in September 2023
Reviewed: 19 August 2023
Tina
United StatesThey put my sister and I under the same account not knowing we were family or not they never chsnge the problem
Customer Service
Stayed in July 2023
Reviewed: 19 August 2023
Marslyn
United StatesPlumbing. (Toilet overflow).
Didn't eat breakfast.
Stayed in July 2023
Reviewed: 25 July 2023
Cyntheara
United StatesWanted to get in pool, but it appeared to need attending to... Water was too cloudy and no jacuzzi, so we chilled by the pool instead.
Location, friendly staff, confront of bed and room, indoor pool, cleanliness of the hotel in general.
Stayed in July 2023
Reviewed: 23 July 2023
Jackie
United StatesN/A
Location/Lobby
Stayed in July 2023
Reviewed: 20 July 2023
Margaret
United StatesTo hot I the lobby & hallways
Clean nice location
Stayed in July 2023
Reviewed: 13 July 2023
Powell
United StatesThe room chair was not as expected. Need a new one.
The courtesy of staff.
Stayed in July 2023
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