No microwave

Stayed in August 2024

High drinks

The location.

Stayed in July 2024

The cost was exceptionally high. That’s kind of expected with the area.

Loved the service. The people were amazing that worked there. The restaurant was excellent and the area around the pool was perfect to enjoy the weather.

Stayed in May 2024

Looks like a rusty/dusty old hotel…and for 1100 $ per night is a disappointment.

Location

Stayed in January 2024

No way to open a window in a kitchen room. No fresh air in the room.

Location, staff

Stayed in October 2023

Not all staff speak English

Stayed in August 2023

The beds were small

Stayed in July 2023

my only complaint.....the pool closes at 7pm. Bummer.

Loved the location. Minutes away from the crazy nightlife, amazing food, and located directly on the beach. I very rarely brag on how wonderful the staff is but I will in this situation. Miami city was experiencing water problems and the sataff bent over backwards to make our stay as enjoyable as possible. Extremely polite.

Stayed in July 2023

It needs a little bit of love in the exterior of the pool area

Location

Stayed in July 2023

No gift shop. No TV remote in the room ( had to call front desk to get one. Took about 30-45 minutes)

Good customer service, clean, great location.

Stayed in April 2023

Bathroom shower. Pressure and temp controls weren't great. Shower needs an update. Room rate was expensive compared to alternatives.

Best location in South Beach. Far enough away from the hustle bustle for some peace and quiet but still walking distance for evenings out.

Stayed in February 2023

housekeeping could have been more accommodating. my son accidentally broke a glass on our last night and the room wasn’t equipped with a broom or vacuum to clean it up. housekeeping never came to help. no extra blankets or pillows in the room. the pool is nice but it feel weird to swim while people are eating and looking at you.

great location on heart of south beach

Stayed in November 2022

The restaurant doesn’t offer much, especially for breakfast. They don’t do buffet but even the a la carte menu was extremely boring and disappointing. No pancakes, no waffles and bread options were limited. Also, not many omelette choices and the omelette tasted flat. Hot milk for tea was served in a foam cup. The waiter said they didn’t have utensils for tea. They didn’t serve oatmeal either. Cereal came in small cereal boxes for one serving and even at that, the bill for breakfast gets to around $48. Once, I ordered room service and looked forward to a tray of different condiments I had requested. They all came in one brown bag. In my eyes, this was a downer on my experience as I had to take an Uber to ihop to get breakfast. Breakfast places are a good distance away from the hotel.

Hilton staff were very professional and welcoming. It was also refreshing to have access to complementary cold mint water as I entered the hotel lobby. The staff on the beach were quick to attend to me and very helpful with suggestions on where to eat etc. I felt well taken care of. Also, the room was exceptionally clean. My room had a balcony that oversaw the beach. It was soothing and breathtaking! The hotel was quiet too. It felt homely.

Stayed in October 2022

Pool is small, room service finishes at 11pm, minibar was not restock, property looked old. There was an incident few rooms away from ours and I was really surprised the hotel didnt call the police.

Great location, great beach access.

Stayed in August 2022

We had a family of four in a large suite, would have been great to have 4 beach chairs with price of room not two.

Excellent location, great restaurants on ground floor of hotel with great hours. Outdoor jacuzzi and sitting area was a bonus.

Stayed in April 2022

We felt the hotel was expensive for everything - although the location almost justified this.Noisy air con.

We loved the location. Our room was comfortable with a large bathroom and all areas were clean. We used both restaurants which were excellent. The hotel had a nice pool area. All staff were friendly and efficient.

Stayed in February 2022

Excellent location. Very clean. Customer service outstanding. Greek restaurant amazing. Highly recommend.

Stayed in June 2024

Room was promoted as partial sea view, and it was not, there was just a tiny small view but you had to fall from the window. The pictures are lying. You will not get what you see.

Location

Stayed in November 2023

Hotel staff were very friendly and helpful. Also enjoyed the reserved beach chairs and water bottles.

Stayed in August 2023

We couldn't park van in garage and had to pay to park for the weekend.

Breakfast was great

Stayed in August 2023

It did not bother us that much but they did not refill the amenities like mouthwash, makeup remover wet towels, etc, and they were not enough for 4 people.

Staff was great! Amenities are excellent and overall our stay was very nice, kudos to the concierge that worked yesterday Saturday aug 5th, he was very kind and helped us a lot with our luggage.

Stayed in August 2023

Parking is expensive 40 per night but it’s a valet parking

Great location, super clean, great gym, staff friendly and helpful, great restaurants with delicious food, easy access to beach and the hotel provides beach chairs and umbrellas with free cold bottled water every time you ask for it

Stayed in July 2023

N/A

The location was perfect and staff is always so friendly.

Stayed in September 2022

Nothing

Great location, great staff. Views were incredible and Henry was beyond exceptional. Pool staff was attentive and accommodating.

Stayed in October 2022