225 Grace Street , Wilmington, NC 28401, United States
#13 of 41 hotels in Wilmington
Guests' ChoiceBased on 286 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
8.2
Free WiFi
8.0
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End of dialog contentReviewed: 21 June 2024
Kathleen
United StatesI hate how, after COVID, hotels now ask if you want housekeeping services. It’s a way for them to pay less staff while keeping hotel rates the same. This was the case at this hotel. My friend and I were shortchanged on necessities like tissues and toilet paper in our rooms. I asked for the supplies at the front desk and they assured me that the items would be delivered to our rooms but they weren’t. So the next day I had to ask again. It’s very frustrating have to repeatedly request every day items for the cost of the hotel room.
Room was clean, spacious and comfortable.
Stayed in June 2024
Reviewed: 17 June 2024
Barbara
United StatesParking terrible. Would prefer to park my own car at no charge
Good breakfast great location
Stayed in June 2024
Reviewed: 11 June 2024
Robert
United StatesParking situation
Location and staff
Stayed in May 2024
Reviewed: 9 June 2024
Amie
United StatesParking in the loading/valet zone could be tricky during busy times, but the valet service was excellent.
Excellent customer service, spacious rooms, delicious breakfast, great amenities, conveniently located.
Stayed in June 2024
Reviewed: 2 June 2024
White
United KingdomOmelette was not so good
Location o.k. Breakfast itself fairly mediocre. You seem to be going for a downmarket clientele, rather than one with high standards. Please provide raisins and nuts and good greek yogurt. Also an espresso coffee machine, that makes instant espresso, cuppucini etc. Go more upmarket. After all, you're in the Hilton chain.
Stayed in May 2024
Reviewed: 28 May 2024
Mimi
United StatesLoved everything very good place to stay everything was perfect
Stayed in May 2024
Reviewed: 26 May 2024
Kadeem
United StatesN/A
Breakfast in the morning was delicious 😋
Stayed in March 2024
Reviewed: 10 May 2024
Rick
United States.
Stayed in May 2024
Reviewed: 28 April 2024
Thomas
United StatesParking
Stayed in April 2024
Reviewed: 26 February 2024
Captamazing
United StatesBrutal pricing....but I understand.
Clean, tasteful decor. Excellent room. Polite, competent staff.
Stayed in February 2024
Reviewed: 25 February 2024
Thomas
United StatesThe parking was disappointing. We didn’t want to do the $25 a day valet. So we had to park down the road at a parking garage which was cheaper.
The staff was really friendly. The breakfast was very good. Gena the maid was wonderful. James was a great host.
Stayed in February 2024
Reviewed: 20 February 2024
Lindsay
United StatesParking situation leaves much to be desired. Valet only is terrible and expensive.
Super clean property. Comfortable bed.
Stayed in February 2024
Reviewed: 19 February 2024
Deanna
United StatesThe breakfast could have been better. While it was good, once muffins or fruit was gone, it was not replenished.
This hotel room was very spacious and clean. We were able to walk to all locations during our visit. The staff were very friendly.
Stayed in February 2024
Reviewed: 19 February 2024
Elizabeth
United StatesParking extra
Great location
Stayed in February 2024
Reviewed: 5 February 2024
Thomas
United StatesThat it doesn’t take cash. Parking.
Very close to Front St. James was great!
Stayed in February 2024
Reviewed: 25 January 2024
Goldman
United StatesNo additional thoughts at the moment.
Wonderful, for the variety that they have. Very healthy and nutritious.
Stayed in January 2024
Reviewed: 21 January 2024
Johnny
United StatesConstruction to a new library was going on across the street. Had indoor pool be was not heated, it was Christmas time and couldn't enjoy the pool as I'd hoped.
Location to downtown was great
Stayed in December 2023
Reviewed: 11 January 2024
Melissa
United StatesExpensive
Perfect location Excellent staff Good breakfast Pet friendly
Stayed in January 2024
Reviewed: 7 January 2024
Lauren
United StatesN/a
Clean
Stayed in January 2024
Reviewed: 5 January 2024
Luis
United StatesAfter I booked, I got a message saying that the parking was with valet parking (that's $25 more). It´s weird that such a good hotel doesn´t have a parking lot.
The room was great, and the staff was very nice and kind. The breakfast was pretty good, with a lot of options. The location is awesome, just blocks away from restaurants and bars, and the riverfront.
Stayed in January 2024
Reviewed: 18 November 2023
Jeffry
United StatesStaff was super nice. Beds were so comfy
Stayed in October 2023
Reviewed: 10 November 2023
Carol
United StatesIt was a nice room, vallet was great, breakfast was ok,
Stayed in September 2023
Reviewed: 1 November 2023
Carter
USANot enough room to put clothes
Location
Stayed in October 2023
Reviewed: 25 October 2023
Susan
United StatesIndoor pool was not heated, kids were very disappointed
James at the front desk made us feel at home, Michael at breakfast served us well!
Stayed in October 2023
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