Bathroom had body hair on the floor and shower. I asked for a crib, and they sent me a crib with NO MATTRESS (said they didn’t have any) and sent a thin blanket instead, don’t recommend going with a baby.

Good location, nice view. Room with sink

Stayed in November 2024

It’s pretty tight! The parking was an issue each night we returned. I also didn’t like that the room safe was broken. We called and a hotel engineer was sent up and still couldn’t get it to work. So we had to keep our valuables with us in the car whenever we left the property. Also, breakfast sucked! How do you burn eggs? There were crispy burnt edges on the eggs. Also, how and why is it okay that there was no meat with breakfast? …bacon, and, or sausage is a staple with breakfast, is it not? For the amount of money for these rooms and with breakfast advertised as being included, breakfast is NOT the place to try to save money by having no meat.

I enjoyed the location relative to our plans at the Prudential Center.

Stayed in November 2024

Better price especially weeknights would be great

Nice Room and View

Stayed in August 2024

The staff is very friendly

Stayed in November 2024

The free breakfast was terrible. But it was free, so I guess one can’t complain.

Room was good, beds were comfortable.

Stayed in November 2024

The pics online didn't match the hotel experience. Felt like a dated forgotten location. Pool was closed. No notification that it would be. No business center

The bed

Stayed in October 2024

The breakfast .... I did not like that the breakfast ends at 9am - if i am on vacation i don't want to wake up at 6am to get a cup of coffee and breakfast

Room was great, I was happy to have

Stayed in October 2024

Pool was closed due to renovations. We specifically chose this hotel because of pool. No prior notice that it was closed. Breakfast was missing items, poorly managed kitchen.

Clean, staff was friendly and helpful

Stayed in October 2024

The pool was out of order. The breakfast wasn't what was advertised. We were told the ovens were broken. Our bathroom toilet was broken and the gandle kept getting stuck

Staff was friendly. It was clean

Stayed in October 2024

Breakfast - not many fresh options..the pastries were cold and got soggy when microwaved

Everything was good

Stayed in October 2024

Disrepair. Curtain in room falling off wall, roaches in bathroom. Room finishes poor and pillows and bedding low low quality

Location and staff

Stayed in October 2024

The noise outside my room from I believe a train or something very loud about every 10-15 minutes.

Breakfast was adequate. Location was mediocre.

Stayed in September 2024

Charging me by mistake for parking. No reponse for my messages.

Stayed in August 2024

It needs better maintenance and proper makeup and lift it up to more up to date.

The location is good.

Stayed in September 2024

Staff was friendly, room was clean. My only disappointment was I had to pay $22.00 to park on premises of a hotel I paid to stay at. Out of all the motels I have ever stayed at I have never had to pay for parking.

Stayed in September 2024

The bar wasn't active, I mean if you're going to have one at least have something going on for guest to enjoy.

The location was great. However all the extra fees were not. Parking, incidentals a lil extreme.

Stayed in September 2024

Staff not too friendly.

Good value for the money.

Stayed in July 2024

breakfast was included, but for 2 days, there were only waffles and eggs

Facility to access, good location

Stayed in September 2024

Sadly, the breakfast was a mixed bag- room had tables with mess on and you had to clean them yourself, people were filling their coffee cups to take away so had to wait over 20 minutes for coffee ( solution easy - buy another coffee holder! ) we had to inform the desk, who were quick, then the coffee holder was taken, filled up and brought back in which time more people needed coffee! We didn't get a second cup because people were just waiting and it needed to be refilled! (Dead easy to solve!)... That said they made a pot of porridge that was excellent ( not from a microwave packet)... good selection of fruit, pastries, bread and waffles.

Size of room, bed, generally the room was not an issue. Clean and quiet!

Stayed in August 2024

I don't like the breakfast. The waffle mix is to thick & the sausage are dry & i hate powered eggs. But everything else is great. So I had to eat out for breakfast. The prices for water & chips are crazy

I like staying here when I come into town I love the vibe @ this hotel.

Stayed in August 2024

Breakfast was a bit disappointing- no forks one day for anyone. And started packing away food 30 mins for the end of service.

Stayed in August 2024

Carpets were worn and not very clean.

Close to the airport. Good comfortable beds, good shower.

Stayed in August 2024

Nothing to complain about.

Very nice room, convenient to Newark airport.

Stayed in August 2024

The fixtures in the first room I had could have been in better repair - door hanging of a cupboard and the roller blind not being attached to the wall properly. Breakfast was disappointing - on day two they ran out of paper plates and so everyone had to eat eggs potatoes and sausage out of a bowl - on day 3 ran out of coffee with 45 mins left and didn't refill it so had no hot drink that morning

Check in was smooth and once I had explained about not being able to close or open the blind the night manager Tim came and inspected it and when it fell off the wall as he was trying to pull it up he organised a room swap and upgrade

Stayed in August 2024