Our biggest complaint was the this walls. The noise levels from the street were very loud until about two in the morning. Cars revving very loudly, very loud music, and there seemed to be no buffer from all of it. The bell from the front door, going off every time it opened could be heard from our 3rd floor room. Very thin walls. We even heard some romance from the room next to ours.

The property was nice and clean.

Stayed in August 2024

Great location and staff

Stayed in August 2024

Location & clean. We felt safe.

Stayed in July 2024

No seltzer water to buy.

We liked that the street car stopped in front of the hotel. We liked that we could walk to the wedding venue . I liked the relative quiet and the large lobby which was comfortable to sit in. Restaurant across the street was good/

Stayed in June 2024

The first morning breakfast was amazing. Second morning wasn't as good. Staff at the front desk, and facilities were so friendly and helpful. Will definitely stay there again!

Stayed in June 2024

Parking was a bit of a hassle(across the street), for the price, and only one entrance we could use. The refrigerator was not cold at all, even when thermostat was adjusted. It didn't look like the floor had been vacuumed (found ring laying slightly under a cabinet, which I turned in, and bits of debris on main traffic area in room). Was Not impressed with the coffee provided in the room, but we did get some downstairs in the morning.

Very friendly staff. The bed was extremely comfortable. It was quiet in the room. Good location (<10 minutes from the wedding we attended). Ample choices for breakfast. Except for the carpet, the room was clean and comfortable.

Stayed in June 2024

Parking is in a back lot. We were able to park where we could see from our room but it was tight spots and evidence of windows broken previously.

The room was big and the location was perfect for our plans. Lobby was secure and the rooms were clean. Nice having the refrigerator and large bathroom. The rail line ran right in front of the hotel and is free.

Stayed in April 2024

The loudness

I liked the location and the security of having to use my card to get in building & on elevators.

Stayed in May 2024

breakfast is poor

Stayed in May 2024

Had to wait both days for Hot breakfast items due to the amount of traffic

Stayed in March 2024

Parking was a little confusing

The location

Stayed in April 2024

Parking

Location

Stayed in November 2023

N/A

The location and convenience of the hotel.

Stayed in November 2023

The parking really isn't convenient at all. It's across the road, and the clerk had a hard time explaining it, which caused greater confusion for me, and to top it off, it was cold and rainy. I know they can't control the weather, but with clearer directions I wouldn't have had to go back out in it to repark my car. Breakfast wasn't what I was expecting from a nice hotel. Things were empty when we got down there about 9 (stays open till 10) and in the time we were there, it didn't appear anyone was even attempting to keep it full. I know this is petty, but I paid very good money for a nice hotel, and when I went to the bathroom the stool lid moved around on me. They had a too small plastic stool lid on this nice bathroom stool. Made me leary every time I had to sit on it. This sometimes happens at home, but I have control over that!

Clean and modern rooms. I normally don't like staying downtown in the middle of a city, but once in our room you didn't realize it.

Stayed in October 2023

The lock on the balcony door didn't work so the door didn't seal properly but it was fine, no safety concerns being on the 5th floor.

Love the convenience of the location to so many things, as well as the KC streetcar stop right outside the front door. The staff was extremely helpful and friendly.

Stayed in October 2023

For some reason we only had one large towel in the bathroom and housekeeping attempted to walk into our room, after only knocking twice, no announcement and it was only 10am. Check out was 11am. I’m glad we had the door stopper on or he would have walked right in and we were just getting out of the shower. It definitely would not have been good.

I wasn’t sure where to park and ended up calling the hotel after driving around and spoke to Albie. He was at the front desk when I checked in and he was so helpful and friendly. Later, we stopped again at the desk because we had planned to Uber to T-Mobile because we had read that it was at least a 15 minute walk and it was cold. Albie was as excited as we were that we were going to see Pink in concert AND he told us a shortcut so we were able to get to T-Mobile in 5 minutes. He went above and beyond and saved us money by taking the time to share his knowledge with us. Every single worker at the hotel should be as helpful and friendly as Albie!! Thank you Albie!

Stayed in October 2023

Traffic on the street below can be a bit loud, but that is excpected for the location of the hotel. I could hear it, but it did not keep me up at night.

Room was excellent! Bed in the room was not against the wall back to the other rooms bed! I value that so much. Room was also big and spacious. Love the built in reading lights in the headboard! Front desk staff was very friendly and helpful, seamless check in. No real complaints with this one it is an excellent place in downtown KC!

Stayed in October 2023

The room was kinda small but I've stayed in smaller. The breakfast needed some help

The location is fantastic. We easily walked to power and lights and to the tmobile center

Stayed in September 2023

Nothing

Excellent location on the tram line, easy to access all the local shops, restaurants, bars.

Stayed in September 2023

Felt that the room and bathroom could have been cleaner. A few hairs and stains on the bedding. Qtip on floor when arrived. Beds were hard though and pillows were too flimsy.

Lobby was clean and staff was friendly. Location was great. Breakfast was great

Stayed in August 2023

Location is in a loud area. Lots of police activity. Carpet in room very dirty, breakfast ran out before 10am, the cutoff time and bed was so hard we hardly slept.

Balcony and friendly staff

Stayed in August 2023

The TV remote didn't turn the set on & off, room 722. The staff came and assisted us. It had to be turned off & on manually. Maybe it needed to be re-programmed to the TV set.

No time to eat breakfast. Left for the MR340 at 6:00 am. Got there in the evening after boat drop off/registration at KAW Point. Ate at a nice restaurant across the street, "Street Car". Convenient to the race start venue. Parking felt safe & secure.

Stayed in August 2023

$18 per night for parking is a LOT! Didn't like the fact that there is NO POOL!

Location, location, location! Loved the street car stop right outside. Breakfast is available until 10am!

Stayed in July 2023

Parking there was a fee, but I didn’t know why since it was a parking lot with just cameras. across from the hotel’s lot there was neighboring hotel parking lots that had gates and cameras to ensure the safety of their guest’s vehicles.

KC Streetcar stops right in front of hotel, it’s completely free and our only mode of transportation during our stay since it was so convenient! Staff was stressed over volleyball tournament and it showed. We asked if they were ok and you could tell they were never truly asked about it. They appreciated us asking and their whole moods changed when being acknowledged. I hope the company sees how hard they work and show their appreciation. The staff were amazing and very attentive. Starbucks located downstairs and breakfast is included in the stay so enjoy it! You need your room key to access the elevators which I think is absolutely amazing since the hotel is right off a Main Street. very secure.

Stayed in April 2023