555 Trumbull Drive, Pittsburgh, PA 15205, United States
#43 of 59 hotels in Pittsburgh
Guests' ChoiceBased on 228 hotel reviews
7.5Cleanliness
8.2
Comfort
8.2
Location
7.8
Facilities
7.9
Staff
8.6
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 24 June 2024
John
United StatesRoom needed updated
Staff
Stayed in June 2024
Reviewed: 22 June 2024
Ruth
United StatesThe water from the shower drained slowly causing a backup of water in the tub. The carpet had a couple of dirty/ stained spots on the floor. Otherwise everything was great.
The breakfast was tasty and offered variety. The hotel location was close to our ultimate destination but still quietly secluded. The bed was comfortable.
Stayed in June 2024
Reviewed: 2 June 2024
Peggy
United StatesFacility needs updating. Carpets need repair and cleaning. Rooms were bare bones with no personality or nice amenities
Convenience to highway
Stayed in June 2024
Reviewed: 5 May 2024
Christina
United StatesThe woman checking us in seemed new. But the woman who she asked for help was awesome. Gave feedback on restaurants in the area. Really engaging. The other lady seemed very uninterested and did not have knowledge of the area. There was a male employee who stared us down as we got on the elevator. When we got off on to our floor he was on the same floor and stared at us until we got to our room. Made me a little uneasy. The elevators were not very clean. The curtains in our room were not long enough to block out the sunlight. There was a massive red couch in our room that was not necessary. Took up to much room and smelled. We didn't even put our luggage on it. Could have done without it.
It was comfortable. Quiet. We didn't hear anything or anyone.
Stayed in May 2024
Reviewed: 23 April 2024
Mark
United StatesBeing told it was okay for a late 2 p.m. checkout and then being called at 11:30 a.m. and being told we were to be checked out then. I was still at my appointment when my sister called and said we were supposed to be checked out. She explained to him it had been okayed for us to check out later, and he said we don't do that here. She said to him we weren't back yet, he told her they were busy and she could wait in the lobby. We had 2 small dogs with us! There needs to be better communication between employees about checkout times. That really put a sour taste in my mouth! Not sure that we will stay there again! Don't tell me one thing and turn around and tell me something else. Not good business! I booked the hotel, not Mark!
Didn't eat breakfast.
Stayed in April 2024
Reviewed: 24 February 2024
Danielle
United StatesOur neighbors slammed their door multiple times in the middle of our first night. The gym felt a bit cramped and claustrophobic.The water dispenser was empty.
The location was perfect for the reason of our visit. Staff was friendly. Water pressure was great!
Stayed in February 2024
Reviewed: 4 August 2023
Michael
United StatesWe had two hotel rooms. One didn't have shower gel. And the other didn't have hand soap. No extra toilet paper either.
The rooms were clean. Breakfast was hot and good. Very well stocked breakfast area. Staff were friendly.
Stayed in August 2023
Reviewed: 16 July 2023
Saverio
United StatesNo towels clean and ready at times. Air conditioning broken. Could not adjust temp. They lost water third night. Had to go through third party for refund.
Nice staff. Ok accommodations and convenient location.
Stayed in July 2023
Reviewed: 5 June 2023
Tequila
United StatesThe only negative about the stay is for some reason the tv signal kept going out in both rooms for 5-10 minutes at a time. Made it hard to watch something without it being interrupted by the signal going out.
The hotel was extremely clean and the staff amazing!!! They were very attentive and helpful with whatever we needed! I would definitely stay here again!
Stayed in June 2023
Reviewed: 4 May 2023
Erin
United StatesStaff was extremely nice and helpful!
Stayed in April 2023
Reviewed: 4 May 2023
Robert
United StatesThe price! Very expensive. Also, when did hotels stop having housekeeping freshen the room every morning? It used to be automatic, now I found out that guests have to call for clean towels - and I had to pick them up from the lobby desk myself because the housekeeping staff apparently had left for the day.
The room was clean and comfortable, and the location of the hotel was convenient and easy to get to.
Stayed in April 2023
Reviewed: 24 April 2023
Jeff
United StatesN/A
Check in was seamless & all the staff was exceptionally helpful & friendly . The breakfast was great & the breakfast staff was so helpful .
Stayed in April 2023
Reviewed: 24 April 2023
Cristine
United StatesOur room was very clean.
Stayed in April 2023
Reviewed: 11 April 2023
Shandi
United StatesGreat property.
Stayed in March 2023
Reviewed: 11 January 2023
Maria
United StatesThe only thing i did not like was once you walked into the lobby it smelled like cigarettes
This was a last minute booking as my original hotel I was staying in for the Pittsburgh Steelers game on 12/24 on the coldest weekend of the year heat went out and there pipes froze and didn't give me any notification until i arrived and i had to find a place to stay for the weekend and they recommended Hampton Inn down the street and it worked out well as it was super close and way cheaper than where i was originally staying and plus they offered free breakfast which was a plus. i also was sick and the lady who works on the weekends for breakfast was super sweet to me and my son. Took real good care of us with her service, even gave us cough drops and extra apple juice, I would definitely stay there again. hoping to go to another Steelers game again next season. Bed was super comfy
Stayed in December 2022
Reviewed: 15 November 2022
Kayla
Canadastaff were amazing, helpful and friendly.
Stayed in November 2022
Reviewed: 21 October 2022
Rodrigo
United StatesAq
Clean, good staff
Stayed in October 2022
Reviewed: 12 September 2022
Eric
United Statescleanliness of the room, did away with the shuttle
location, breakfast
Stayed in August 2022
Reviewed: 12 September 2022
Angela
United StatesOnly stayed one night, but no problems
Always comfortable. Always good bed with awesome pillows!
Stayed in August 2022
Reviewed: 6 September 2022
Robert
United StatesLimited breakfast selection.
Stayed in September 2022
Reviewed: 26 August 2022
Sara
United Statesroad noise
friendly professional staff; convenient location
Stayed in August 2022
Reviewed: 23 August 2022
Mita
United StatesMore vegetarian friendly breakfast. And housekeeping without asking for it. If we are going green for towel usage more towel racks and drying racka such as ones in Europe should be provided in room. Shower cap should be a must.
rooms to dry towels. Fan off should be a choice
Stayed in August 2022
Reviewed: 6 August 2022
Gloria
United StatesNice breakfast, nice size room
Stayed in August 2022
Reviewed: 3 July 2022
Scott
United Statespool closed
location
Stayed in July 2022
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