Facility needs updating. Carpets need repair and cleaning. Rooms were bare bones with no personality or nice amenities

Convenience to highway

Stayed in June 2024

The woman checking us in seemed new. But the woman who she asked for help was awesome. Gave feedback on restaurants in the area. Really engaging. The other lady seemed very uninterested and did not have knowledge of the area. There was a male employee who stared us down as we got on the elevator. When we got off on to our floor he was on the same floor and stared at us until we got to our room. Made me a little uneasy. The elevators were not very clean. The curtains in our room were not long enough to block out the sunlight. There was a massive red couch in our room that was not necessary. Took up to much room and smelled. We didn't even put our luggage on it. Could have done without it.

It was comfortable. Quiet. We didn't hear anything or anyone.

Stayed in May 2024

Being told it was okay for a late 2 p.m. checkout and then being called at 11:30 a.m. and being told we were to be checked out then. I was still at my appointment when my sister called and said we were supposed to be checked out. She explained to him it had been okayed for us to check out later, and he said we don't do that here. She said to him we weren't back yet, he told her they were busy and she could wait in the lobby. We had 2 small dogs with us! There needs to be better communication between employees about checkout times. That really put a sour taste in my mouth! Not sure that we will stay there again! Don't tell me one thing and turn around and tell me something else. Not good business! I booked the hotel, not Mark!

Didn't eat breakfast.

Stayed in April 2024

Our neighbors slammed their door multiple times in the middle of our first night. The gym felt a bit cramped and claustrophobic.The water dispenser was empty.

The location was perfect for the reason of our visit. Staff was friendly. Water pressure was great!

Stayed in February 2024

We had two hotel rooms. One didn't have shower gel. And the other didn't have hand soap. No extra toilet paper either.

The rooms were clean. Breakfast was hot and good. Very well stocked breakfast area. Staff were friendly.

Stayed in August 2023

The only negative about the stay is for some reason the tv signal kept going out in both rooms for 5-10 minutes at a time. Made it hard to watch something without it being interrupted by the signal going out.

The hotel was extremely clean and the staff amazing!!! They were very attentive and helpful with whatever we needed! I would definitely stay here again!

Stayed in June 2023

Staff was extremely nice and helpful!

Stayed in April 2023

The price! Very expensive. Also, when did hotels stop having housekeeping freshen the room every morning? It used to be automatic, now I found out that guests have to call for clean towels - and I had to pick them up from the lobby desk myself because the housekeeping staff apparently had left for the day.

The room was clean and comfortable, and the location of the hotel was convenient and easy to get to.

Stayed in April 2023

N/A

Check in was seamless & all the staff was exceptionally helpful & friendly . The breakfast was great & the breakfast staff was so helpful .

Stayed in April 2023

Our room was very clean.

Stayed in April 2023

Great property.

Stayed in March 2023

The only thing i did not like was once you walked into the lobby it smelled like cigarettes

This was a last minute booking as my original hotel I was staying in for the Pittsburgh Steelers game on 12/24 on the coldest weekend of the year heat went out and there pipes froze and didn't give me any notification until i arrived and i had to find a place to stay for the weekend and they recommended Hampton Inn down the street and it worked out well as it was super close and way cheaper than where i was originally staying and plus they offered free breakfast which was a plus. i also was sick and the lady who works on the weekends for breakfast was super sweet to me and my son. Took real good care of us with her service, even gave us cough drops and extra apple juice, I would definitely stay there again. hoping to go to another Steelers game again next season. Bed was super comfy

Stayed in December 2022

staff were amazing, helpful and friendly.

Stayed in November 2022

Aq

Clean, good staff

Stayed in October 2022

Only stayed one night, but no problems

Always comfortable. Always good bed with awesome pillows!

Stayed in August 2022

road noise

friendly professional staff; convenient location

Stayed in August 2022

Nice breakfast, nice size room

Stayed in August 2022

pool closed

location

Stayed in July 2022

the shower was awful, bed sheets didn’t fit properly, pillows were not comfortable, and the ac didn’t work very well. there was a dog in the room beside us who barked a lot.

property was in a great location and everyone was very nice.

Stayed in June 2022

The bathroom toilet kept running because the plunger thing inside didn’t seal. Not a big deal though

When we checked in, it was late at night and it was a little busy. The gentleman at the front desk was so pleasant and courteous, even though he was very busy tending to everyone’s needs.

Stayed in June 2022

Room was not adequately vacuumed. When you stood by the bed, could see things hadn’t been cleaned near the head of the bed. Also the corner behind the toilet hadn’t been given any attention. Pillows need to be replaced.

Stayed in May 2022

the bed was uncomfortable

thee locational

Stayed in March 2022

Breakfast choices weren’t allergy friendly 😞 not much for dairy free or gluten-free. Did not know cost for dog staying and tried several times to call without an answer to the front desk. The phone number listed on site kept sending me to new reservations and they were not helpful. So frustrating as the fees can be high for pet stays.

The location was good, tho a bit hard to find. Good choices for nearby restaurants. The bed was great and very nice staff. The grounds are good for my dog walking. Pet fee is 25.00

Stayed in March 2022

stained carpeting, old refrigerator, poor choices for hot breakfast. location was pretty far from any restaurants or stores. Price for room and pet fees were a bit high considering conditions.

the king size bed was so comfortable the room size was nice and cable/internet was good. Staff member at check in was kind enough to change my room due to the terrible carpet stains in the first room. Bathroom and shower was very nice.

Stayed in January 2022