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  5. Reviews of Hampton Inn Pittsburgh Greentree

Reviews of Hampton Inn Pittsburgh Greentree 3 stars

555 Trumbull Drive, Pittsburgh, PA 15205, United States

#46 of 59 hotels in Pittsburgh

Guests' Choice

Review score

Based on 221 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    7.7

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 16 September 2024

    8.0
    It was good. Very close for everything we want.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I wish you had a fan in bathroom. Too much foggy mirror and bad bathroom smells.

    Breakfast was very good. Room was clean.

    Stayed in August 2024

  • Reviewed: 3 September 2024

    9.0
    Great place to stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel was very nice, very clean, very quiet! Some hotel staff were very friendly & approachable. There were a nice variety of breakfast options. Excellent location - safe and close to everything

    Stayed in September 2024

  • Reviewed: 28 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that the cable TV was being worked on throughout the entire building and couldn't watch TV properly all night

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Comfortable, clean and friendly.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing really. Would stay here again.

    Great location. Lovely staff. Comfortable beds. Clean. Delicious hot breakfast.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    7.0
    Because we were not at the hotel except to sleep and shower, it was fine.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room was fine. Bed was comfortable. Carpet was dirty and stained. Needs some updates.

    Location is good for where we were going in Pittsburgh.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The front desk staff; breakfast.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Great value, great stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The TV picture quality was poor and some channels did not work. We also would have liked a night stand on each side of the bed that wasn't up against the wall.

    We enjoyed the private location tucked away. The staff was very friendly and was able to accommodate an early check in. The room was clean and beds were comfortable. The breakfast was really good and had a lot of choices.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We had a difficult time with the TV and when we mentioned it to the staff they said there was nothing they could do because it was affecting the entire hotel. We left for an hour and they said they contacted the cable co to reset the TV. It still did not work correctly. The entire hotel seemed a little "dated" and the room carpet did not look clean or vacuumed. Not happy to pay over $200.00 for the quality of the room.

    The breakfast was tasty. The location was good for our early morning trip into downtown Pittsburgh

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Great 2 day stay! Try Vincent’s of Greentree! Great food!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Would like to see scrambled eggs instead of omelettes.

    The location was off the beaten path but they had nice restaurants close by and the hotel was clean and comfortable. Breakfast was good but omelets were rubbery. The exercise room was great!

    Stayed in July 2024

  • Reviewed: 4 August 2024

    6.0
    Not up to par for Hampton
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No bath towels or extra toilet paper when we got there. The bathtub was flaking. The hair dryer was shooting sparks. The pool was dingy, and there were no towels. The breakfast was average, except the waffles were very good.

    Room was comfortable, staff was friendly.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    7.0
    served the purpose and felt safe.
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    the breakfast buffet was unappetizing - it was a pass for McDonalds instead which was not great either.

    it was conveniently close to getting in the road after a quick overnight to continue our journey

    Stayed in July 2024

  • Reviewed: 20 July 2024

    8.0
    came in early from philly decided to stay at a hotel for one night found that not bad price for 1night
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    n/a

    good location

    Stayed in July 2024

  • Reviewed: 5 July 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The breakfast and breakfast staff was great

    Stayed in July 2024

  • Reviewed: 1 July 2024

    6.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Either tv or WiFi kept going out, would be watching something and the tv would go out every 20 mins and would have to find everything all over again

    Location

    Stayed in June 2024

  • Reviewed: 25 June 2024

    6.0
    below expectation
    • Leisure trip
    • Solo traveller
    • Queen Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night

    Was over charged and had to go back and ask for a refund. Shower head was out of the wall....I asked about it and was told nothing. Cable was out the entire stay. Housekeeping didn't put my shower curtain back in and had to shower without a curtain.

    Parking was good.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Ok
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Room needed updated

    Staff

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Was very pleased and would definitely return.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The water from the shower drained slowly causing a backup of water in the tub. The carpet had a couple of dirty/ stained spots on the floor. Otherwise everything was great.

    The breakfast was tasty and offered variety. The hotel location was close to our ultimate destination but still quietly secluded. The bed was comfortable.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    7.0
    Wouldn’t stay there again. Felt price was high for the upkeep
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Facility needs updating. Carpets need repair and cleaning. Rooms were bare bones with no personality or nice amenities

    Convenience to highway

    Stayed in June 2024

  • Reviewed: 5 May 2024

    7.0
    Comfortable. But could improve things
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The woman checking us in seemed new. But the woman who she asked for help was awesome. Gave feedback on restaurants in the area. Really engaging. The other lady seemed very uninterested and did not have knowledge of the area. There was a male employee who stared us down as we got on the elevator. When we got off on to our floor he was on the same floor and stared at us until we got to our room. Made me a little uneasy. The elevators were not very clean. The curtains in our room were not long enough to block out the sunlight. There was a massive red couch in our room that was not necessary. Took up to much room and smelled. We didn't even put our luggage on it. Could have done without it.

    It was comfortable. Quiet. We didn't hear anything or anyone.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    8.0
    Stay was good until.....look above
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Being told it was okay for a late 2 p.m. checkout and then being called at 11:30 a.m. and being told we were to be checked out then. I was still at my appointment when my sister called and said we were supposed to be checked out. She explained to him it had been okayed for us to check out later, and he said we don't do that here. She said to him we weren't back yet, he told her they were busy and she could wait in the lobby. We had 2 small dogs with us! There needs to be better communication between employees about checkout times. That really put a sour taste in my mouth! Not sure that we will stay there again! Don't tell me one thing and turn around and tell me something else. Not good business! I booked the hotel, not Mark!

    Didn't eat breakfast.

    Stayed in April 2024

  • Reviewed: 24 February 2024

    7.0
    Brought UT weather
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Our neighbors slammed their door multiple times in the middle of our first night. The gym felt a bit cramped and claustrophobic.The water dispenser was empty.

    The location was perfect for the reason of our visit. Staff was friendly. Water pressure was great!

    Stayed in February 2024

  • Reviewed: 4 August 2023

    9.0
    Overnight stay
    • Leisure trip
    • Family with young children
    • Queen Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had two hotel rooms. One didn't have shower gel. And the other didn't have hand soap. No extra toilet paper either.

    The rooms were clean. Breakfast was hot and good. Very well stocked breakfast area. Staff were friendly.

    Stayed in August 2023

  • Reviewed: 16 July 2023

    6.0
    Ok
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    No towels clean and ready at times. Air conditioning broken. Could not adjust temp. They lost water third night. Had to go through third party for refund.

    Nice staff. Ok accommodations and convenient location.

    Stayed in July 2023

  • Reviewed: 5 June 2023

    9.0
    Great stay and very comfortable
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The only negative about the stay is for some reason the tv signal kept going out in both rooms for 5-10 minutes at a time. Made it hard to watch something without it being interrupted by the signal going out.

    The hotel was extremely clean and the staff amazing!!! They were very attentive and helpful with whatever we needed! I would definitely stay here again!

    Stayed in June 2023

Showing 1 – 25

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