5320 Poplar Avenue, Memphis, TN 38119, United States
#83 of 191 hotels in Memphis
Guests' ChoiceBased on 921 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.4
Facilities
8.0
Staff
8.6
Value for money
7.8
Free WiFi
6.9
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End of dialog contentReviewed: 29 July 2022
Barry
United StatesThe Hotel needs to be updated. The rooms and elevators looked aged.
Staff was nice
Stayed in July 2022
Reviewed: 29 July 2022
Catherine
United StatesThe bathrooms could have been cleaner. The floors hasn't been swept or mopped. I noticed hair and other things on the floor and the tub had hair in it as well.I needed to shower after swimming but I was afraid to because it was not clean.
The breakfast was ok and the location is in a nice part of town.
Stayed in July 2022
Reviewed: 29 July 2022
Jeffrey
United StatesThe room was nice but a little cramped around the bed. Using A CPAP machine I found disappointment in the lack of end tables near the bed. The toilet seat 🚽 failed to remain in the upright position and fell down when not needed.
The location was great with many points of interest surrounding us. Shopping and places to eat proved to be readily available. The room was very nice including a large flat screen tv. 😀 The elevator temporarily broke down forcing us to walk from the third floor. We found relief in the fact that we found it repaired by the time that we returned.
Stayed in July 2022
Reviewed: 28 July 2022
Christina
United StatesThere was a couple outside arguing at 2 in the morning and I could hear people in the hallway too early in the morning.
We stayed at a different hotel every single night of our week long vacation and this one was better than most.
Stayed in July 2022
Reviewed: 27 July 2022
Evangela
United StatesI called the front desk and asked for some more towels and for them to send housekeeping to empty the garbage they said ok and didn’t do either.
It was nice clean! Friendly staff!
Stayed in July 2022
Reviewed: 27 July 2022
Dan
United StatesThe size of the room
The breakfast was great and the staff was wonderful. The room was just really small and hard to maneuver with 2 of us.
Stayed in July 2022
Reviewed: 26 July 2022
Marianne
United StatesThis may be weird but the elevators were dirty.
Did not do the breakfast. Location was great.
Stayed in July 2022
Reviewed: 25 July 2022
Shawnna
United StatesStaff could of been friendly. Coffee was cold in lobby but available 24/7 Getting extra towels was not except able
Location was excellent
Stayed in July 2022
Reviewed: 25 July 2022
Lindsey
United Statesthe pool was not secure. it was obvious that people that were not paying for rooms was swimming there. large crowd of people at the pool smoking weed
Stayed in July 2022
Reviewed: 24 July 2022
Melinda
United StatesThe hotel reviews said it had a jacuzzi/hot tub. That was the reason we chose this hotel. The hotel information was wrong, no jacuzzi or hot tub. Just a pool.
The hotel room was nice and bed was comfortable.
Stayed in July 2022
Reviewed: 18 July 2022
Sharon
United StatesThe breakfast
Stayed in June 2022
Reviewed: 18 July 2022
Penny
United Statesno washing machines. online photos shows a washing room.
property was nice
Stayed in July 2022
Reviewed: 13 July 2022
Aleksei
United StatesRepair the air conditioner, it does not work.
Stayed in July 2022
Reviewed: 12 July 2022
Luann
United StatesThe staff was excellent asked for extra pillows and blankets and the brought them immediately. The staff was very friendly and helped us find a place to eat. The breakfast was good, they had the usual.
Stayed in June 2022
Reviewed: 10 July 2022
Dorthe
DenmarkNice room and bed, great breakfast with 2 different hot options changing daily. Wafers, bagels, muffins, porridge, cereal, juice and coffee. Front desk helpful though we needed change in staff to instantly get a 5th pillow for our room which had 4 upon arrival and we are a party of 5. Fresh towels upon request. Pool area ok but with a few cigarette buds laying around and pool not that clean but kids loved it. Overall very good stay - will come again. German town close by with restaurant and shops galore.
Stayed in July 2022
Reviewed: 10 July 2022
L'oreal
United StatesThem snacks was too high. Y'all know better!
Everything was great.
Stayed in July 2022
Reviewed: 9 July 2022
Stephen
United Statesnothing it’s a great place to stay!!!
The room was exceptionally clean. The staff where friendly and helpful.
Stayed in July 2022
Reviewed: 9 July 2022
Claudia
United Statesthere were some issues that needed maintenance
excellent location, for the most part clean , felt safe
Stayed in July 2022
Reviewed: 9 July 2022
Asia
United StatesBathroom floor and carpet were pretty dirty. I had to wear sandals the entire time. There was a young lady in the suite next to me that was extremely loud during her stay.
Free breakfast in the morning and good wifi.
Stayed in July 2022
Reviewed: 6 July 2022
Valerie
United StatesNo rugs in bathroom Only one garbage can Smell in room and hallway Lights not bright enough in the bathroom Couldn't adjust shower head
Large bed Couch TV Fridge Bathroom sliding glass
Stayed in July 2022
Reviewed: 4 July 2022
Katherine
United StatesThere was a musty odor in the room and the carpet was wet in the hallway.
Breakfast. Near my destination
Stayed in July 2022
Reviewed: 3 July 2022
Michele
United StatesBreakfast and breakfast staff were great. Desk staff was friendly and awesome
Stayed in July 2022
Reviewed: 2 July 2022
Mease
United StatesOur room smelled like a pot dog had just been in there.
Great location, lots of stores and restaurants nearby. Easy to get downtown.
Stayed in July 2022
Reviewed: 29 June 2022
Terry
United StatesLocation was convenient. Close to restaurants & stores.
Stayed in May 2022
Reviewed: 26 June 2022
Howard
United StatesThe front desk and cleaning staff were very attentive
Stayed in June 2022
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