8 West Pointe Court, Enterprise, AL 36330, United States
#4 of 9 hotels in Enterprise
Guests' ChoiceBased on 189 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.2
Staff
8.7
Value for money
8.0
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End of dialog contentReviewed: 4 June 2022
Lashaun
United StatesEverything was great
Stayed in June 2022
Reviewed: 25 May 2022
Connie
United Statescomfortable,clean, good breakfast
Stayed in May 2022
Reviewed: 16 May 2022
Amber
United StatesGreat service.
Stayed in May 2022
Reviewed: 30 April 2022
Netoshia
United Statesvery clean
Stayed in April 2022
Reviewed: 27 April 2022
Loretta
United StatesNA
The staff is always friendly and helpful.
Stayed in April 2022
Reviewed: 27 March 2022
Tracy
United StatesTurkey sausage at breakfast being the only option
I was able to choose my room
Stayed in February 2022
Reviewed: 14 March 2022
Tina
United Statesna
was convenient to where we were going.
Stayed in March 2022
Reviewed: 31 December 2021
Sandra
United StatesIt was clean and off of the main traffic route.
Stayed in December 2021
Reviewed: 30 December 2021
Claressa
United StatesI receive email about clean and ready, housekeeping and mask wearing and Covid safety. let me tell you NOBODY but me and my family had on a mask when I checked and at breakfast 12/28/21 including staff preparing breakfast. I was very disappointed that I requested my beds be made Tuesday and to give me fresh towels image my surprise to have left about 9 am and returned about 9:30pm and NOTHING had be done! my thoughts is this HILTON FAMILY PROPERTY? very disappointed!! The air conditioner runs LOUD to my sleep was disrupted with the cycle going off every 20 minutes or so.
location was easy to find
Stayed in December 2021
Reviewed: 28 December 2021
Katy
United StatesThe hotel is in need of a renovation. The rooms and furniture are old and show signs of their age and usage.
Location is good. not in the middle of town but not too far away from everything. The layout of the room was different with the bed facing the window.
Stayed in December 2021
Reviewed: 15 November 2021
Don
United StatesShower head 😩
Comfortable bed
Stayed in November 2021
Reviewed: 30 September 2021
Jerry
United StatesBreakfast was really good
Stayed in September 2021
Reviewed: 27 September 2021
John
United StatesVery welcoming staff, nice and welcoming. Very clean facility
Very clean facility
Stayed in September 2021
Reviewed: 6 August 2021
Louie
United StatesCleaning was awful. From the elevator thru the corridors into the dining but most especially the rooms
They failed to clean the room or replenish the linens or coffee or tea. They did not make the bed. The window only had sheers no blinds so the parking lot lights glared directly into my room all night long. The coffee was unpalatable. There was nothing on their continental breakfast that I would eat or give to a starving dog. No juice. The bananas were green and hard. The Oranges were hard and swiveled. When I asked why my room was not attended they clerk they said I would have to request room cleaning daily. That was the first day. Second day I’m back in my room by 3:00 my room had not been cleaned. I had to sit in the lobby for more than an hour while they serviced y to he room. Dale county has a 41% Covid infestation yet only the desk clerk wore their masks and only when speaking with a customer. I stayed in this same facility two years ago and considered it one of the best motel is south Alabama. It has gone to the dogs since I was here last. Service will never exceed the expectations and attitude of management. To mediate this problem management needs to be revamped or retrained. As far as my expectations if the rest of Hampton/Hilton is this poorly managed I expect it to collapse like most other poorly managed industries.
Stayed in August 2021
Reviewed: 28 July 2021
Cierra
United StatesNo whirlpool
Clean
Stayed in July 2021
Reviewed: 19 July 2021
Danille
United StatesMy room was not very clean the furniture was not dusted and the bedding did not appear to be clean. Stained comforter
The breakfast and the location of hotel
Stayed in July 2021
Reviewed: 5 July 2021
Tamara
United StatesGreat place, very friendly folks and very clean.
Stayed in July 2021
Reviewed: 2 July 2021
Jessica
United StatesWe have 3 teenagers and 2 adults. We were given 2 king sized beds and the staff wouldn’t even try to accommodate 2 double beds in one room or find us a cot.
It was a place to stay that was clean. Luckily it was just 1 night.
Stayed in June 2021
Reviewed: 5 September 2021
Anonymous
United StatesThe staff was great
The staff was very nice
Stayed in September 2021
Reviewed: 18 November 2022
Anonymous
United Statesdidn’t have smoking sections in hotel
very clean
Stayed in October 2022
Reviewed: 9 July 2021
Anonymous
United StatesRoom was only cleaned once during a 4 day stay. Had one room reserved with a king size bed. Received a room with two queen size beds because they didn’t have any more rooms with king size beds. No discount for their mistake. Both queen sized beds were very uncomfortable. Saggy wore out mattresses. The view was also horrible. Will not stay at the Hampton again.
Close to facilities/restaurants
Stayed in July 2021
Reviewed: 27 June 2024
Barry
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 20 June 2024
Sakura
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 30 April 2024
James
United StatesThere are no comments available for this review
Stayed in April 2024
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