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Reviews of Hampton Inn Enterprise 3 stars

8 West Pointe Court, Enterprise, AL 36330, United States

#4 of 9 hotels in Enterprise

Guests' Choice

Review score

Based on 190 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.1

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Showing 76 – 100

  • Reviewed: 4 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Stayed in June 2022

  • Reviewed: 25 May 2022

    10
    would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    comfortable,clean, good breakfast

    Stayed in May 2022

  • Reviewed: 16 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 2 nights

    Great service.

    Stayed in May 2022

  • Reviewed: 30 April 2022

    10
    The staff was very nice the rooms was neat and cleaned it was a very pleasant stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    very clean

    Stayed in April 2022

  • Reviewed: 27 April 2022

    10
    It was a wonderful experience for a sad occasion!
    • Solo traveller
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    NA

    The staff is always friendly and helpful.

    Stayed in April 2022

  • Reviewed: 27 March 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Turkey sausage at breakfast being the only option

    I was able to choose my room

    Stayed in February 2022

  • Reviewed: 14 March 2022

    10
    The lady at the front desk was very accommodating and had a nice personality. She was professional and courteous.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    na

    was convenient to where we were going.

    Stayed in March 2022

  • Reviewed: 31 December 2021

    10
    Lovely experience!
    • Group
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was clean and off of the main traffic route.

    Stayed in December 2021

  • Reviewed: 30 December 2021

    2.0
    disappointed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I receive email about clean and ready, housekeeping and mask wearing and Covid safety. let me tell you NOBODY but me and my family had on a mask when I checked and at breakfast 12/28/21 including staff preparing breakfast. I was very disappointed that I requested my beds be made Tuesday and to give me fresh towels image my surprise to have left about 9 am and returned about 9:30pm and NOTHING had be done! my thoughts is this HILTON FAMILY PROPERTY? very disappointed!! The air conditioner runs LOUD to my sleep was disrupted with the cycle going off every 20 minutes or so.

    location was easy to find

    Stayed in December 2021

  • Reviewed: 28 December 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is in need of a renovation. The rooms and furniture are old and show signs of their age and usage.

    Location is good. not in the middle of town but not too far away from everything. The layout of the room was different with the bed facing the window.

    Stayed in December 2021

  • Reviewed: 15 November 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower head 😩

    Comfortable bed

    Stayed in November 2021

  • Reviewed: 30 September 2021

    10
    It was a great stay and I plan to come back
    • Leisure trip
    • Solo traveller
    • King Room with Shower - Non-Smoking
    • Stayed 2 nights

    Breakfast was really good

    Stayed in September 2021

  • Reviewed: 27 September 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room with Shower - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very welcoming staff, nice and welcoming. Very clean facility

    Very clean facility

    Stayed in September 2021

  • Reviewed: 6 August 2021

    1.0
    Untenable
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Cleaning was awful. From the elevator thru the corridors into the dining but most especially the rooms

    They failed to clean the room or replenish the linens or coffee or tea. They did not make the bed. The window only had sheers no blinds so the parking lot lights glared directly into my room all night long. The coffee was unpalatable. There was nothing on their continental breakfast that I would eat or give to a starving dog. No juice. The bananas were green and hard. The Oranges were hard and swiveled. When I asked why my room was not attended they clerk they said I would have to request room cleaning daily. That was the first day. Second day I’m back in my room by 3:00 my room had not been cleaned. I had to sit in the lobby for more than an hour while they serviced y to he room. Dale county has a 41% Covid infestation yet only the desk clerk wore their masks and only when speaking with a customer. I stayed in this same facility two years ago and considered it one of the best motel is south Alabama. It has gone to the dogs since I was here last. Service will never exceed the expectations and attitude of management. To mediate this problem management needs to be revamped or retrained. As far as my expectations if the rest of Hampton/Hilton is this poorly managed I expect it to collapse like most other poorly managed industries.

    Stayed in August 2021

  • Reviewed: 28 July 2021

    10
    Loved it
    • Leisure trip
    • Family with young children
    • Over-sized King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No whirlpool

    Clean

    Stayed in July 2021

  • Reviewed: 19 July 2021

    4.0
    Hopefully somethings can be addressed and I will stay here again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    My room was not very clean the furniture was not dusted and the bedding did not appear to be clean. Stained comforter

    The breakfast and the location of hotel

    Stayed in July 2021

  • Reviewed: 5 July 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Over-sized King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great place, very friendly folks and very clean.

    Stayed in July 2021

  • Reviewed: 2 July 2021

    3.0
    It was ok
    • Leisure trip
    • Family with young children
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We have 3 teenagers and 2 adults. We were given 2 king sized beds and the staff wouldn’t even try to accommodate 2 double beds in one room or find us a cot.

    It was a place to stay that was clean. Luckily it was just 1 night.

    Stayed in June 2021

  • Reviewed: 22 June 2021

    10
    Everything was great
    • People with friends
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds

    Everything

    Stayed in June 2021

  • Reviewed: 22 June 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 1 night

    great location for us the staff was awesome. they had a hot breakfasr and not the bags. this is a plus in my book. we were right across the street from our event so we walked. also had a nice pool outside

    Stayed in May 2021

  • Reviewed: 5 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was great

    The staff was very nice

    Stayed in September 2021

  • Reviewed: 18 November 2022

    10
    very wonderful super clean great staff
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    didn’t have smoking sections in hotel

    very clean

    Stayed in October 2022

  • Reviewed: 9 July 2021

    3.0
    Poor
    • Leisure trip
    • Couple
    • King Room with Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was only cleaned once during a 4 day stay. Had one room reserved with a king size bed. Received a room with two queen size beds because they didn’t have any more rooms with king size beds. No discount for their mistake. Both queen sized beds were very uncomfortable. Saggy wore out mattresses. The view was also horrible. Will not stay at the Hampton again.

    Close to facilities/restaurants

    Stayed in July 2021

  • Reviewed: 20 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

Showing 76 – 100

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