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  5. Reviews of Holiday Inn Express Greenville, an IHG Hotel

Reviews of Holiday Inn Express Greenville, an IHG Hotel 2 stars

909 Moye Boulevard, Greenville, NC 27834, United States

#11 of 20 hotels in Greenville

Guests' Choice

Review score

Based on 213 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 13 November 2024

    8.0
    I would stay there again, the staff very friendly and helpful
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Tub
    • Stayed 3 nights

    trash and bathroom should be policed daily

    Food was fine and the location ok

    Stayed in November 2024

  • Reviewed: 4 November 2024

    8.0
    My stay was good.
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Tub
    • Stayed 3 nights
    • Submitted via mobile

    It was not the same room selected from the Booking website. The water pressure from the shower was low.

    The location was good. The staff were friendly and showed great hospitality. The breakfast menu was excellent.

    Stayed in November 2024

  • Reviewed: 22 August 2024

    8.0
    Relaxing after doctors appointment
    • Couple
    • Standard King Room with Mobility Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    Convient

    Stayed in August 2024

  • Reviewed: 23 July 2024

    7.0
    Decent stay for the price. More dated of the 2 Holiday Inn locations in Greenville but it can be overlooked.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    This particular room was pretty bad. The mattress was lumpy and uncomfortable. The bathroom was the worst. When we went to take showers, the faucet was loose so my husband tried to stabilize it. The hot and cold were backwards. The shower was so strong it would sting your bare skin. And the shower curtain would not stay closed. I had to hold it shut while I tried to wash up. It didn’t cover the width of the bathtub and water poured out onto the floor. There was patch on the painted walls by the toilet that hadn’t yet been sanded and painted so maybe it is being worked on? If that’s the case, it shouldn’t have been rented out. But we were just there to rest our heads so I didn’t complain and ask to be moved.

    I’ve stayed here several times and the staff couldn’t be any friendlier! The manager is awesome, her staff is awesome! It’s in close proximity to ECU.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    7.0
    It was a decent place for one night
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    Facility was old

    Bed was comfortable

    Stayed in July 2024

  • Reviewed: 29 June 2024

    8.0
    Very good
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Need renovations

    Stayed in June 2024

  • Reviewed: 23 June 2024

    7.0
    The facility has great staff who provide personal service.
    • Solo traveller
    • Standard King Room with Mobility Accessible Tub
    • Stayed 7 nights
    • Submitted via mobile

    My main complaint was that the pool was not open for my entire stay of 13 days. Yes, it was there. There was a heat wave going on but, no one could use the pool. I felt as though a discount should have been offered. My booking was based on the availability of pool usage.

    The location is great. It is located very near ECU Hospital and there is 24 hour shuttle service offered to the airport and hospital complimentary. The staff is exceptionally pleasant and helpful. The free breakfast was really good and there are fresh fruit snacks, yogurts, milks, tea, coffee and water provided 24 hours at no charge. The business center is adequate. Overall, a really good place to stay but the real treasures are the people who work there.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    6.0
    Fair Deal
    • Leisure trip
    • Solo traveller
    • Double Room with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The pool was closed.

    The shuttle service provided.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard King Room with Mobility Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    The beds and sofas/ Chairs felt damp. One room we had you had to slam and pull on the door to get it to shut. All of our rooms had a musty smell. The hotel and hallways were hot

    The location and the price was good . The staff was very excellent and helpful.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    comfortable
    • Leisure trip
    • Solo traveller
    • Double Room with Bath Tub - Disability Access
    • Stayed 1 night

    nothing

    I was relocating and was my last night in Greenville, NC and I was greeted by the staff very well. Room was clean and shower needed some renovation, but it was clean. All in all, I was satisfied with the hotel in all. Oh and the breakfast was very good. The eggs were not powder eggs. I really enjoyed my self

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Our first room's door was broken so we had to go to another room. I liked the first room better. It had more space. But other than that everything was great.

    The staff was nice and the breakfast was good.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved the breakfast ! Nice facility.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    6.0
    Overpriced
    • Business trip
    • Couple
    • Double Room with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Dated

    Location

    Stayed in May 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night

    The first room we were in had a slight odor and then we realized the carpets were soaked. They happily gave us another room, then we couldn't unlock it's door, even the key pad showed "green". Then he gave us another room and it worked out well.

    Friendly, helpful staff. Great breakfast.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    How helpful the clerk was at the desk.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Room care came into our when we didn't request Clean up. And when we did request Clean up they didn't show up.

    The breakfast was great 👍

    Stayed in February 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    When I was checking in, my debit card was charged for the room. I wanted my credit card charged and used, when I voiced my concerns the lady told me to just let the front desk know at check out to charge the credit card, I did exactly what I was told to do but my debit card was charged for the stay. When I called someone told me that I would have to call back and it would take 7 days for the money to get back in my account but I don’t have time to make a million phone calls for other peoples mistakes. Why don’t they ask at checkin how do you want to pay for the room, that would have solved the problem at the beginning.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The ceiling paint was coming off. The were black spots in bathroom along with the tub having dirt/grime inside and around.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The toilet bowl didnt flush all the time, had to correct problem myself, was visible dust in corners of the room on carpet. A cleaning rag was left on floor under the table

    Location

    Stayed in December 2023

  • Reviewed: 24 October 2023

    8.0
    Decent hotel, enjoyed the breakfast each morning but definitely could use some updates.
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    It was an older hotel, could use some updates, especially in the bathroom. The picture of the room I booked online did not look like the room we stayed in. It was expensive for an older hotel but we realized when we got there that the prices were higher because it was the local university’s homecoming weekend.

    They served a very nice breakfast and it was centrally located. The staff was very friendly.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Dresser drawer fell apart.

    Location

    Stayed in October 2023

  • Reviewed: 29 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Y’all can do better on breakfast

    Stayed in August 2023

  • Reviewed: 25 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms were very dated and in our room the toilet mechanism broke . We had to change to a smaller room at 9.30pm as there were no other king rooms available. We were not offered any discount.

    Reception staff were helpful. Breakfast was ok.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Overall good
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Paint on ceiling in bathroom was peeling off, some noted trash on floor in our room. Elevator smelled like pot, hallway outside of 320 had very strong smell of pot both nights.

    Convenient, overall cleanliness.

    Stayed in August 2023

Showing 1 – 25

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