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  5. Reviews of Holiday Inn Express Greenville, an IHG Hotel

Reviews of Holiday Inn Express Greenville, an IHG Hotel 2 stars

909 Moye Boulevard, Greenville, NC 27834, United States

#11 of 19 hotels in Greenville

Guests' Choice

Review score

Based on 241 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.5

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 23 June 2024

    7.0
    The facility has great staff who provide personal service.
    • Solo traveller
    • Standard King Room with Mobility Accessible Tub
    • Stayed 7 nights
    • Submitted via mobile

    My main complaint was that the pool was not open for my entire stay of 13 days. Yes, it was there. There was a heat wave going on but, no one could use the pool. I felt as though a discount should have been offered. My booking was based on the availability of pool usage.

    The location is great. It is located very near ECU Hospital and there is 24 hour shuttle service offered to the airport and hospital complimentary. The staff is exceptionally pleasant and helpful. The free breakfast was really good and there are fresh fruit snacks, yogurts, milks, tea, coffee and water provided 24 hours at no charge. The business center is adequate. Overall, a really good place to stay but the real treasures are the people who work there.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Worked great for our needs .
    • Leisure trip
    • Couple
    • Double Room with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Clean , friendly staff, close to our destination. Had a great variety of food for the breakfast . Was delicious! Good coffee and cookies in the lobby .

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    The floors could have been cleaner (corners of the room) but overall a great stay
    • Family with young children
    • Double Room with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Very little parking options

    The staff were very welcoming and pleasant.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    comfortable
    • Leisure trip
    • Solo traveller
    • Double Room with Bath Tub - Disability Access
    • Stayed 1 night

    nothing

    I was relocating and was my last night in Greenville, NC and I was greeted by the staff very well. Room was clean and shower needed some renovation, but it was clean. All in all, I was satisfied with the hotel in all. Oh and the breakfast was very good. The eggs were not powder eggs. I really enjoyed my self

    Stayed in June 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • 1 King Standard
    • Stayed 3 nights
    • Submitted via mobile

    Our first room's door was broken so we had to go to another room. I liked the first room better. It had more space. But other than that everything was great.

    The staff was nice and the breakfast was good.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • 1 King Standard
    • Stayed 2 nights
    • Submitted via mobile

    Loved the breakfast ! Nice facility.

    Stayed in May 2024

  • Reviewed: 15 April 2024

    9.0
    Location of the hotel was in a good place refrigerator wasn’t keeping it cold. Breakfast wasn’t that friendly.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Refrigerator wasn’t working properly

    Good location

    Stayed in April 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night

    The first room we were in had a slight odor and then we realized the carpets were soaked. They happily gave us another room, then we couldn't unlock it's door, even the key pad showed "green". Then he gave us another room and it worked out well.

    Friendly, helpful staff. Great breakfast.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    How helpful the clerk was at the desk.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Solo traveller
    • 1 King Standard
    • Stayed 2 nights
    • Submitted via mobile

    Couple minor repairs in room needed but over all very clean, great breakfast, content to hospital and all staff members were very polite.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Couple
    • 1 King Standard
    • Stayed 3 nights
    • Submitted via mobile

    Room care came into our when we didn't request Clean up. And when we did request Clean up they didn't show up.

    The breakfast was great 👍

    Stayed in February 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    When I was checking in, my debit card was charged for the room. I wanted my credit card charged and used, when I voiced my concerns the lady told me to just let the front desk know at check out to charge the credit card, I did exactly what I was told to do but my debit card was charged for the stay. When I called someone told me that I would have to call back and it would take 7 days for the money to get back in my account but I don’t have time to make a million phone calls for other peoples mistakes. Why don’t they ask at checkin how do you want to pay for the room, that would have solved the problem at the beginning.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • 1 King Standard
    • Stayed 2 nights
    • Submitted via mobile

    The ceiling paint was coming off. The were black spots in bathroom along with the tub having dirt/grime inside and around.

    Stayed in December 2023

  • Reviewed: 24 October 2023

    8.0
    Decent hotel, enjoyed the breakfast each morning but definitely could use some updates.
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    It was an older hotel, could use some updates, especially in the bathroom. The picture of the room I booked online did not look like the room we stayed in. It was expensive for an older hotel but we realized when we got there that the prices were higher because it was the local university’s homecoming weekend.

    They served a very nice breakfast and it was centrally located. The staff was very friendly.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Dresser drawer fell apart.

    Location

    Stayed in October 2023

  • Reviewed: 29 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • 1 King Standard
    • Stayed 2 nights

    I requested a recliner chair for my room when I made the reservation and I was told this would be possible. However upon checking in I was told no recliner was available.. Also several ice machines were out of order.

    good location

    Stayed in August 2023

  • Reviewed: 29 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Y’all can do better on breakfast

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    Overall good
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Paint on ceiling in bathroom was peeling off, some noted trash on floor in our room. Elevator smelled like pot, hallway outside of 320 had very strong smell of pot both nights.

    Convenient, overall cleanliness.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    9.0
    Everything was great!
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Extremely helpful and nice staff member at front desk.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • 1 King Standard
    • Stayed 1 night
    • Submitted via mobile

    It was quiet and comfortable.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    9.0
    Comfortable, clean, and friendly
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing comes to mind, we were only there for one night while in transition to another location.

    Breakfast was nice and the staff were wonderfully friendly!

    Stayed in April 2023

  • Reviewed: 18 July 2023

    7.0
    Overall a good experience.
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 3 nights

    Age of room, it smelled musty.

    Staff was great and so was breakfast.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    it was real nice
    • Leisure trip
    • Family with young children
    • Double Room with Bath Tub - Disability Access
    • Stayed 1 night

    didn't like the mattress and the bathroom shower head broken.

    breakfast was great,

    Stayed in July 2023

  • Reviewed: 1 June 2023

    7.0
    hopefully this will improve your facilities.
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 2 nights

    When cleaning you have to get the corners of the carpet which is where all the dust goes if not, it looks like it's not clean or you are vacuuming. Change the linen daily it hot and sticky out no matter how many times you get in the shower. If you want to save money of laundry you should lower the rates.

    Conveniences of getting around

    Stayed in May 2023

Showing 1 – 25

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